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Question posted by grannynanny7 on March 16th, 2013

Photosmart Printer Cn503a Does Not Print Black Ink

I install a new black ink cartridge and the printer sends me a blank page.

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Answer #1: Posted by tintinb on March 16th, 2013 6:13 PM

tintinb

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October 26th, 2012

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The black ink may not be recognized by your printer properly. Please reinstall the black ink cartridge based on the instructions in the manual. You can read the manual here:

http://www.helpowl.com/manuals/HP/CN503A/150183

After reinstalling the ink cartridge, restart your computer and try to print a test page.

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Related HP CN503A Manual Pages

Reference Guide - Page 1

... a WPS router, press the WPS button on the HP Photosmart. Register your HP Photosmart 3 Features and tips 4 What's new? Get quicker service and support alerts by the software! (...up a networked printer connection and install ink cartridges. Do not connect a USB cable unless prompted by registering at www.register.hp.com. *CN503-90062* *CN503-90062* CN503-90062 PHOTOSMART PREMIUM e-ALL-IN...

Reference Guide - Page 2

... open : •• Devices and Printers (Windows 7) •• Printers (Vista) •• Printers and Faxes (XP) Look ...install the printer software. Or, plug the printer directly into a switched outlet, check that your HP Photosmart is set as default printer" from your computer's CD drive. 2. Then open the CD, then double-click the HP Installer. 3. Turn off the printer...

Reference Guide - Page 3

...the network. Get to know your printer's email address. Ink Levels Opens the Ink menu to connect. a b s a LED for that screen. Touch Help on and the printer is on any screen to see ... coloring pages, and puzzles. The printer failed to connect to the previous screen. Manager Opens the Manager where you can view and print your HP Photosmart English Display The color touch screen displays...

Reference Guide - Page 4

...;• Print documents and photos from software applications on a connected computer. •• When installing new cartridges, see the graphic on the right front corner of the glass. •• For thick originals, like a page in several ways, including: •• Initialization, which prepares the printer and cartridges for the first-time use the HP Photosmart, make...

Reference Guide - Page 5

...send email to print from your printer connected to enable certain functionality. English What's new? From here, you can turn the service on the HP Photosmart front panel. •• Select the Web Services menu from the printer display. Print... must have your computer or mobile device, and both the email message and recognized attachments will print. •• HP ePrint might...

Reference Guide - Page 6

...your printer using a USB connection to your printer is automatically printed. •• Check the top of the report to see if anything failed during software installation......Photosmart C310 series, then click USB to connect the printer. 4. Troubleshooting for a wireless printer setup Check that your network. To add the printer, go /wirelessprinting. 6 English Network Printer...

Reference Guide - Page 7

...Photosmart is like being on your computer may be connected to your network. Then, turn them , you can finish the installation successfully. These are correct. Then, turn on again. An HP Diagnostic Utility runs during installation, and you don't already know them both the printer...(SSID) or the wireless password are having trouble printing: •• Turn off the power on ...

Reference Guide - Page 8

... to repair, replace, or refund until the customer returns the defective product to new in your purchase agreement. D. This Warranty Statement gives the customer specific legal rights...importer. Improper maintenance or modification; English HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer ...

User Guide - Page 3

... to know the HP Photosmart Printer parts...5 Tips for getting to know the printer...6 3 How do I?...7 4 Print Load media...11 Tips for print success...14 5 Copy and scan Scan to a computer...17 Copy text or mixed documents...18 Tips for copy and scan success...20 6 Work with cartridges Check the estimated ink levels...21 Clean printhead automatically...

User Guide - Page 5

...-inOne C310 series Help 1 HP Photosmart Premium e-All-in-One C310 series Help For information about the HP Photosmart, see: • Get to know the HP Photosmart • How do I? • Print • Copy and scan • Work with cartridges • Connectivity • Technical information • Get more help HP Photosmart Premium e-All-in-One C310...

User Guide - Page 7

... to as the tray extender) 8 Paper-width guide for the main tray 9 Main tray (also referred to as the input tray) 10 Output tray 11 Cartridge door 12 Memory Card slots 13 Memory Card slots LED 14 Wireless LED • Top and rear views of the printer Get to know the HP Photosmart 5

User Guide - Page 8

... easily. Click here to go online for more information. Get to know the HP Photosmart 6 Get to know the printer: • Learn about Print Apps Manager for printing recipes, coupons, other content from the web, simply and easily. Chapter 2 15 Cartridge access area 16 Printhead assembly 17 Model number location 18 Rear USB port 19...

User Guide - Page 12

...size and paper type are not compatible, the printer software displays an alert and allows you have photo paper loaded in the Print quality drop-down list and select from the Paper...the Photo fix drop-down list, you can print on a single envelope, a group of envelopes, or label sheets designed for print success Print envelopes With the HP Photosmart, you can use the Maximum dpi setting with...

User Guide - Page 23

... level warnings and indicators provide estimates for the ink cartridges appear. Related topics • Order ink supplies Tips for working with ink Check the estimated ink levels You can also open the Printer Toolbox from the Print Properties dialog box. Work with cartridges 6 Work with cartridges • Check the estimated ink levels • Clean printhead automatically • Replace...

User Guide - Page 27

... in the software. • Insert the ink cartridges into place. • Use genuine HP ink cartridges. Make sure all cartridges snap down into the correct slots. Genuine HP ink cartridges are interchangeable. Tips for working with HP printers to replace the ink cartridges until print quality becomes unacceptable. • Photo and Photo Black cartridges are designed for each slot.

User Guide - Page 31

... your network., including the printer. • Learn how to find the product on the network or you were unable to install the software. NOTE: (1) If the HP Photosmart is correct. When you will not be able to show you the wireless settings and if so, will provide other device on your computer is currently...

User Guide - Page 34

...Cartridge Chip Info, and then touch OK. For complete product specifications, see the printer software. paper) 25 15 25 25 25 25 25 Photo tray* n/a n/a Up to 20 n/a n/a n/a Up to 20 Up to 20 n/a * Maximum capacity. † Output tray capacity is possible the output from the HP Photosmart...print quality mode requiresthe extender tray to potential high electromagnetic fields Print... of ink you...

User Guide - Page 35

.... Print specifications • Print speeds vary according to the complexity of the document • Panorama-size printing • Method: drop-on-demand thermal inkjet • Language: PCL3 GUI Copy specifications • Digital image processing • Maximum number of supported media sizes, see the printer driver. index) Alignment skew • .006 mm/mm on estimated cartridge...

User Guide - Page 37

...® logo is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/...failure or if you want to reduce the start-up time, you turn off the HP Photosmart, it can take longer than expected to complete some automated maintenance tasks. For more information,...

User Guide - Page 47

... 32 letter paper specifications 32 P paper specifications 32 phone support 27 phone support period period for support 27 photo paper specifications 32 print specifications 33 printer found screen, Windows 29 R recycle ink cartridges 35 regulatory notices regulatory model identification number 39 wireless statements 41 S scan scan specifications 33 security network, WEP key 29 system...