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HP C6180 Support Question

HP C6180 Support Question

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Question posted by fhburchjr on July 18th, 2013

Carriage Jam.

Have notice that there is carriage jam. Have cleared all paper out of printer and carriage jam message continues and printer headrefuses to work although it does slide on track from side to side.

Current Answers

Answer #1: Posted by waelsaidani1 on July 18th, 2013 11:20 AM
This answer was accepted by the poster of the original question.
waelsaidani1

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May 12th, 2013

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Hello fhburchjr HP has provided five possible solutions for this problem, simply follow the steps and adopt the one that works.https://support.hp.com/us-en/document/c00786043

Answer #2: Posted by DreadPirateRoberts on October 10th, 2013 10:31 AM
DreadPirateRoberts

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November 19th, 2010

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This will help you resolve a cartridge/carriage jam

https://support.hp.com/us-en/document/c00786043

Related HP C6180 Manual Pages

Setup Guide - Page 1

...guide to be purchased separately. b Lift the color graphics display and remove the protective film. power cord ink cartridges phone cord HP Photosmart C6100 All-in-One series Setup Guide Ethernet ...the device. USB cable users: Do not connect the USB cable until step A2. 2 Remove all tape and lift display a b 3 Locate components HP Photosmart C6100 All-in (10 x 15 cm) photo paper USB ...
Setup Guide - Page 4

... ink in -One b Repeat with the printer. b c Make sure each latch is specially formulated to the first slot on the print carriage. Close the latch. b 12 Insert all six latches. 11 Lift latches inside of the device a a Squeeze the bottom of each latch to the color and pattern on the left. Note: Use...
Setup Guide - Page 14

... on . Action: Click Cancel. Action: Verify that you to Section A. Check all connections. Turn the device off, and then on each installation. Refer to Section A. Action: Remove the back access door, and then gently pull out any... network). 17 Go to step 18 at the back of this setup guide Troubleshooting Problem: A Paper Jam message appears. Refer to connect the USB cable.
Setup Guide - Page 15

...color graphics display for more details and troubleshooting information. If you do not see an icon, go to the HP All-in -One series Basics Guide See the Basics Guide for an icon. HP Photosmart...of available networks appeared or the Select Network Name screen appeared. Problem: The Printer Not Found message appears. HP All-in the WEP key or WPA passphrase correctly, making sure...
Setup Guide - Page 16

... the desired photo. d Keep pressing OK to make a copy of the photo on the color graphics display. Tip: To learn about printing photos from your photo. c c Press the arrow...makes a print of an original photo. For additional help, see the User Guide and online help. The Photosmart Express menu appears on your memory card appears on the display, you are looking at a photo on ...
Basics Guide - Page 4

... 4 Control panel features 5 Use the HP Photosmart software 7 Find more information 8 Access the onscreen...printer...70 Clean the HP All-in-One 70 5 Troubleshooting and support 73 Uninstall and reinstall the software 73 Hardware setup troubleshooting 74 Fax setup troubleshooting 76 Network troubleshooting 93 Clear paper jams 99 Information on ink cartridges 101 Ink cartridge messages...
Basics Guide - Page 6

...One to send and receive faxes, including color faxes. Additionally, if the HP All-in-One is the process of the HP Photosmart software that allows printing. You can ...making a copy, scanning documents, or printing photos from a memory card or storage device without turning on a variety of paper types. For more information, see Access the onscreen Help. You can scan almost ...
Basics Guide - Page 7

... (also referred to as the tray extender) Paper-width and paper-length guides for the photo tray Paper-length guide for the main input tray Photo tray Ink cartridge door Front USB port for your camera or other storage device Memory card slots and Photo light Control panel 4 HP Photosmart C6100 All-in-One series
Basics Guide - Page 9

... Back button: Returns to the device. Preview: Displays a preview of ... All-in -One off . Subsequent presses continue to as the display): Displays menus, photos, and messages. Print Photos: Prints the photos selected on...button launches the Photosmart Express menu. Start Copy Black: Starts a black-and-white copy. Start Copy Color: Starts a color copy. Start Fax Color: Starts a color fax. Space...
Basics Guide - Page 10

Features include color effects, photo ...to make prints of copies, paper size, and paper type. Use the HP Photosmart software You can use the HP Photosmart software (Windows) or the HP Photosmart Mac software (Mac) that ...see the onscreen Help. Photosmart Express: Launches the Photosmart Express menu for your scan. If you are zooming in on . HP All-in-One overview (continued) Label 20 21 22...
Basics Guide - Page 11

...-One overview Chapter 1 Find more information, see Troubleshooting and support in this Basics Guide, including features that are not described in this guide. ● HP Photosmart Software Tour (Windows) The HP Photosmart Software Tour is available from your device and contains additional information on select topics. To access the HP...
Basics Guide - Page 63

... the glass, the original can jam in the automatic document feeder. ● Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag. ● Ensure that the tabs are not bent or torn. 60 HP Photosmart C6100 All-in -One features 5. Slide the stack of photo paper forward until the guides stop. If...
Basics Guide - Page 64

...paper jams. ● Do not combine different paper types and paper sizes in the input tray; Make sure the paper-width guide does not bend the paper in the input tray. ● Do not force paper...device Scan an original to a computer ● Make reprints of paper in the input tray must be connected and turned on the glass by starting the HP Photosmart... or Start Copy Color to scanning. Use...
Basics Guide - Page 71

...the five color ink cartridges, such as yellow, light cyan (blue), cyan, light magenta (pink), or magenta, lift the appropriate latch in the center area. If you are replacing one of the device, until ... Ink cartridge latch for the black ink cartridge 2 Ink cartridge latches for the color ink cartridges 68 HP Photosmart C6100 All-in-One series Open the ink cartridge door by lifting from the ...
Basics Guide - Page 79

...message on the display. Open the ink cartridge door, and check for the HP All-in the device. Solution Check that the printer alignment failed Cause The incorrect type of paper...message on the display about a paper jam or a blocked print head assembly Solution If either a paper jam or blocked print head assembly error message...for example, colored paper, paper with each ...76 HP Photosmart C6100 ...
Basics Guide - Page 102

... cable is not plugged in -One is on the wrong subnet or gateway. Or, if necessary, try a different cable. Cause The HP All-in to clear a paper jam from the rear door. Caution Trying to the router, switch, or hub, or the cable is the case, you might not be limited during VPN...
Basics Guide - Page 103

... document. 1. Gently pull the paper out of the automatic document feeder. 3. To clear a paper jam in the automatic document feeder Caution Do not lift the lid of the HP All-in -One series If you are likely to continue the current job. Lift the automatic document feeder mechanism. 100 HP Photosmart C6100 All-in -One and...
Basics Guide - Page 104

...device initialization and must be used after the device has undergone firsttime setup. Basics Guide 101 If you have color or photo paper loaded in -One. If you can cause temporary printing problems. Ink cartridge messages...the printer aligns, the calibration might fail. Solution Replace the indicated ink cartridge(s) immediately so that you are likely to install. For more paper jams ...
Basics Guide - Page 107

... the printer, the alignment might have color or photo paper loaded ...clear the print head assembly 1. Replace ink cartridges soon Cause This warning indicates one or more ink cartridge is out of the device...Photosmart C6100 All-in -One off, then turn it on calling for technical support. Load unused plain white letter or A4 paper into place. 2. Turn the HP All-in -One series Printer...
Basics Guide - Page 116

... jams, paper 60, 76 language, display 75 low signal 96 network connection 96 network setup 93 Passphrase, invalid 98 printer alignment 76 printer...95 troubleshooting No TCP/IP 94, 98 Printer not Found 94 unable to discover device 93 using a cable modem without a ... fax auto answer mode 54 rings to answer 55 regulatory notices regulatory model identification number 109 reinstall software 73 replace ink...

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