HP C5580 Support Question
HP C5580 Support Question
Find answers below for this question about HP C5580 - Photosmart All-in-One Color Inkjet.Need a HP C5580 manual? We have 2 online manuals for this item!
Question posted by codwely78 on February 4th, 2014
Hp C5580 Carriage Jam Cannot Get To Self Test
The person who posted this question about this HP product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.
Current Answers
Related HP C5580 Manual Pages
User Guide - Page 7
... 104 Ink-backup mode...105 Advanced print cartridge maintenance 105 Print a self-test report...114 Clean the HP All-in-One...115 Clean the glass...115 Clean the lid backing...115 ...print 123 Uninstall and reinstall the software 130 Paper jams...131 Information on paper...132 Print quality troubleshooting 133 Wrong, inaccurate, or bleeding colors 133 Ink is not filling the text or graphics ...
User Guide - Page 100
... section contains the following topics: • Work with print cartridges • Print a self-test report • Clean the HP All-in-One • Turn off the HP All-in-One
Work with print cartridges
To ensure the best print quality from the HP All-in-One, you might want to clean the glass and lid...
User Guide - Page 110
... color or when a color is loaded in -One
To align the print cartridges from the Print Properties dialog box. Do not clean print cartridges unnecessarily, as this feature when the self-test ...sheet. Work with print cartridges 107 In the HP Solution Center, click Settings. 3. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. Press the down arrow button or ...
User Guide - Page 117
... white paper into the input tray. 2.
Press Setup.
3. The product prints a self-test report, which might indicate a problem with the tri-color print cartridge in the left slot.
114 Maintain the HP All-in-One Press the down arrow button to highlight Self-Test Report, and then press OK. Press the down arrow button to clean...
User Guide - Page 139
... more information, see : • "Set the paper type for printing. When you are still noticing a problem, print a self-test report to avoid possible printing delays. Solution 2: Check the paper type Solution: HP recommends that you use HP papers or any other paper type that parts are missing or blank. • Solution 1: Check the print...
User Guide - Page 140
... was loaded in the print cartridges, but you are still noticing a problem, print a self-test report to determine if there is a problem with the print cartridges. For best results when... "Recommended papers for planning purposes only. Printer service or repairs required as a result of non-HP supplies. NOTE: Ink level warnings and indicators provide estimates for printing and copying" on page 34...
User Guide - Page 141
...band of distortion near the bottom of warranty date has not been reached, contact HP support. Troubleshooting
138 Troubleshooting Store photo media in its original packaging inside a resealable...cartridges is flat.
For best results when printing images, use immediately. Chapter 14
self-test report shows a problem, clean the print cartridges. If the problem persists, you...
User Guide - Page 144
..., and then click Contact HP for information on the glass • Solution 4: Clean the glass • Solution 5: Check the print catridges • Solution 6: Replace the print cartridge
Print quality troubleshooting 141
Troubleshooting Cause: The print cartridge was insufficient ink. When you are still noticing a problem, print a self-test report to be cleaned or...
User Guide - Page 146
... levels in the print cartridges, but you are still noticing a problem, print a self-test report to replace the print cartridges until print quality becomes unacceptable. For more information, ...message, consider having a replacement cartridge available to www.hp.com/support. Check to replace the print cartridges.
If the self-test report shows a problem, clean the print cartridges. ...
User Guide - Page 185
...
The following is a list of product-related error messages:
• Carriage jam • Product stall error • Mechanism error • Carriage blocked • Firmware revision mismatch • Memory is full •...communicating with the product • Missing HP Photosmart Software
Troubleshooting
182 Troubleshooting Chapter 14
Cause: You inserted the CD/DVD holder back ...
User Guide - Page 186
...; Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that is properly connected to a power source • Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam from the rear door
Solution: Clear the paper jam from the front Solution: Turn...
User Guide - Page 188
..., streaked, or show a complete grid and the thick color lines are broken, this did not solve the issue, try the next solution. The product prints a self-test report, which might be sufficient voltage for the product. If the product cannot print and the print carriage is shown below.
3. Go to follow the remaining solutions...
User Guide - Page 208
...might need to the system. • If the product has trouble with the tri-color print cartridge in . The product prints a self-test report, which might indicate a problem with USB chipsets installed on the hub, connect the.... • Some hubs cannot handle more than four devices on the computer. To print a self-test report 1. Press and hold the Cancel button and then press the Start Copy...
User Guide - Page 248
... print carriage can move freely • Solution 4: Verify that has been used genuine HP cartridge installed • Original HP ink depleted
Low on ink and might be inaccurate or unavailable. When you have installed a refilled or remanufactured cartridge, or a cartridge that the product is properly connected to a power source • Solution 5: Print a self-test report...
User Guide - Page 250
...HP for information on calling for technical support. Cause: There might not be sufficient voltage for service. Make sure the power cord is firmly connected to see if the product can print.
Solution 5: Print a self-test report Solution: Print a self-test...product cannot print and the print carriage is properly connected to : www.hp.com/support.
Errors 247
Troubleshooting ...
User Guide - Page 273
... the rear side of the product. Print a self-test report. You can also be included with the device. The serial number is the 10-character code in -One.
If you call HP support
Software programs from other companies might be accessed using the HP Photosmart software. e. To access the device serial number from the back of the...
User Guide - Page 287
... default settings
restore 21 device
no response 151 not found 242 HP All-in-One will... 84
carriage jam 183 stalled 189
Carriage stall ...color dull 141 color graphics display copy preview 86 crop original 91 shift margin 91 color tone, change in print 55 communication problems test failed 243 two-way communication
lost 244 connection problems
device not found 242 device address (Bluetooth) 26 device...
User Guide - Page 288
... messages
memory cards 233 out of
paper 146 ink cartridges
HP ink depleted 267 ink levels
icons 12 ink levels, check...,
troubleshoot 119 invalid file name 231 iron-on transfers 66
J
jams, paper 49
L
labels load 44 specifications 277
landscape orientation 54 ...print cartridges 273 replace print cartridges 99 restore factory defaults 21 self-test report 114
make a copy 85 margins
incorrect 158 text or...
User Guide - Page 289
...choose 34 feed fails 147 incompatible types 36 jam 188, 240 jams 49, 131 load 37 misfeed 240 out of...37 specifications 277 photos add a frame 75 add color effect 75 adjust brightness 75 crop 76, 94...139, 144 reverse images 66 reversed page order 157 self-test report 114 special print jobs 58 specifications 278 transparencies 67...161 low on ink 245 missing 256 non-HP ink 253 order 117 part names 98 photo...
User Guide - Page 290
... Bluetooth adapter 27
self-test report 114 set
print options 52, 56 settings
Bluetooth 26 country/region 19 language 19 setup button 11 menu 13 shift left margin 91 ship your device 273 sleep state ...12 smeared ink 133 software application, print from 51 software installation reinstall 130 uninstall 130
speed copy 88 print 54
start copy black 11 start copy color 11 ...
Similar Questions
Hp 5610 Carriage Jam Problem
My HP 5610 will print a most of a page correctly but when it reachs the bottom of the page the carri...
My HP 5610 will print a most of a page correctly but when it reachs the bottom of the page the carri...
(Posted by bobroleke 6 years ago)
Hp C5580 Paper Jam Won't Clear
(Posted by jkreshuwr 9 years ago)
How Do I Clear Carriage Jam On Hp Photosmart Printer C5580
(Posted by rjaSabs 9 years ago)
Windows 7 Shared Hp C5580 Printer And Xp Test Page Will Not Print
(Posted by Tigerpaws1 10 years ago)
Hp 6310 - Carriage Jam - How To Clear It
My all in one HP 6310 continues to show a carriage jam - I can still print or copy and print with "c...
My all in one HP 6310 continues to show a carriage jam - I can still print or copy and print with "c...
(Posted by jmshumka 12 years ago)