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Question posted by bbconsultant on October 21st, 2015

All New Original Hp Ink Cartridges, Will Not Print On Page. What Must I Check?

Thank you.

Current Answers

Answer #1: Posted by TechSupport101 on October 22nd, 2015 11:52 AM
This answer was accepted by the poster of the original question.
TechSupport101

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Hi. If both color and black will not print, then the printhead will either have to be soaked or you need to update you printer driver. Find a complete print quality troubleshooting article for the model here https://support.hp.com/us-en/document/c01641184

Related HP 6500 Manual Pages

Wired/Wireless Networking Guide - Page 14

...equivalent to new in this Warranty Statement are not in any way affected by HP's warranty, HP shall, ...HP. For software products, HP's limited warranty applies only to a failure to enforce such disclaimers or limitations; d. Otherwise restrict the ability of limited warranty 1. or c. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges...
User Guide - Page 23

... the HP software • Load originals • Select print media • Load media • Print on special and custom-sized media • Print borderless • Install the duplexer Use device control panel menus The following sections provide a quick reference to print ◦ Selecting the page layout Use the device 19 2 Use the device NOTE: If you are using HP Officejet 6500 E709a...
User Guide - Page 32

... (for color fabrics or for light or white fabrics) are printing. If prompted, choose your country/region, follow the prompts to save you are the ideal solution for printing out an entire vacation's worth of printing affordable professional photos with any inkjet printer. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo...
User Guide - Page 33

..., see Load media. • Do not overload the trays. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to share. For more information, see Understand specifications for longer lasting documents. To order HP papers and other printing problems, avoid the following guidelines. • Always use this paper...
User Guide - Page 84

... check the estimated ink levels from the control panel, HP Solution Center (Windows), or HP Device Manager (Mac OS X). NOTE: If the reports are in good conditions and installed properly. This is Off. A confirmation message that a confirmation report is not printed for each transaction. When you receive a low-ink alert, consider having a replacement cartridge available to replace the ink...
User Guide - Page 104

... ink cartridges. From here, you receive an ink alert message, consider having a replacement cartridge available to avoid possible printing delays. Understand the printer status page Use the Printer Status page to HP Web site where you can check for software updates, configure more software options, and perform maintenance procedures such as checking the ink levels for the HP Device Manager...
User Guide - Page 147

...; Solve fax problems • Solve network problems • Solve wireless problems (some models only) • Solve photo (memory card) problems • Solve device management problems • Troubleshoot installation issues • Clear jams • Errors Work with ink cartridges To ensure the best print quality from the HP all-in-one, you will need to perform some...
User Guide - Page 148

... (Windows), the HP Printer Utility (Mac OS X), or the embedded Web server. This wastes ink and shortens the life of time. Related topics • Check the estimated ink levels • Clean the printhead Check the estimated ink levels You can result in damage to both the product and the ink cartridge. • Keep all ink cartridges in the original sealed packages...
User Guide - Page 159

... • Ink Levels • Good color bars • Ragged, irregularly streaked, or faded bars • Regular white streaks in the bars • Bar colors are not uniform • Large Black Font Text • Alignment Patters Ink Levels ▲ Look at the color bars in the printer as follows: Item 1 2 3 Cartridge color Black Ink Cartridge Cyan Ink Cartridge Magenta Ink Cartridge Print and...
User Guide - Page 161

... to replace supplies or have a print quality problem, here are not uniform Print and evaluate a print quality report 157 Preventing the problem that causes ragged bars on the Print Quality Diagnostic report: • Avoid leaving opened ink cartridges outside of the printer for an extended period of time. • Wait until a new cartridge is still there, but seems...
User Guide - Page 162

... printer. Example of bad Large-Font Type - This will use less ink than a printhead cleaning. Example of bad Large-Font Type - If the colors get worse, contact HP - align the printer. If the colors seem to be sharp and clear. Example of bad Large-Font Type - If this defect occurs right after a new cartridge is curled.
User Guide - Page 163

... features. This section contains the following : • Use genuine HP ink cartridges - Turn off the device. 2. align the printer. If the Print Quality Diagnostic report indicates that does not work , contact HP. HP cannot guarantee the quality of non-HP ink. • Clean the printhead. • Align the device. • If none of a print, use the software you installed with the...
User Guide - Page 183

... quality problems, try the solutions in this section for help. • Colors look like they are using genuine HP ink cartridges • Solution 2: Check the paper loaded in the input tray • Solution 3: Check the paper type • Solution 4: Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printer • Solution 7: Clean the printhead...
User Guide - Page 184

.... Solution 3: Check the paper type Solution: HP recommends that it was loaded incorrectly, or it is not wrinkled. Store specialty media in its original packaging inside a resealable plastic bag on is appropriate for the product. If this issue, there is too close to help you use HP Advanced Photo Paper. Genuine HP ink cartridges are genuine HP ink cartridges. If...
User Guide - Page 186

... are missing or blank. • Solution 1: Make sure you turn off the device properly, by using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the print settings • Solution 4: Check the paper type • Solution 5: Clean the printhead • Solution 6: Contact HP support 182 Maintain and troubleshoot Go to see : Align the printer Cause...
User Guide - Page 187

... you purchased genuine HP ink cartridges, go to replace the ink cartridges until print quality becomes unacceptable. For more information, see if your ink cartridges are genuine HP ink cartridges. Solution 3: Check the print settings Solution: Check the print settings. • Check the paper type setting to see : Check the estimated ink levels Cause: The ink cartridges might have insufficient...
User Guide - Page 189

... original packaging inside a resealable plastic bag on it is loaded correctly • Solution 2: Check your ink supplies. Cause: The print quality setting was loaded in your printout has lines, streaks, or marks on a flat surface in areas of the page. • Solution 1: Make sure the paper is not set too low. Therefore, replacing the ink cartridges...
User Guide - Page 192

... problem still exists. For best results when printing images, use HP papers or any unused photo paper to replace the ink cartridges until print quality becomes unacceptable. Evaluate the print quality report to be cleaned. Solution 3: Check the ink levels Solution: Check the estimated ink levels in its original packaging inside a resealable plastic bag on is flat. For more information...
User Guide - Page 244

... • Clean the sensor windows on the display or computer screen to print again. Solutions are previously used: The genuine HP ink cartridge was previously used cartridge is not satisfactory, try to continue. If it is installed, check the print quality. Click System Preferences, click Print & Fax, and then click select the printer you do not leave the...
User Guide - Page 287

...print 81 view 82 M Mac OS X borderless printing 38 HP Photosmart Studio 22 HP Printer Utility 99 install software 133 print on special, or customsized media 37 print settings 41 sharing device 133, 134 uninstall software 142 wireless communication setup 137 maintain ink cartridge 147 printhead 151 maintenance align printer 152 check ink...48 new defaults 52 photo fix 51 print DPOF files 49 print ...

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