HP 6500 Support Question
HP 6500 Support Question
Find answers below for this question about HP 6500 - Officejet Wireless All-in-One Color Inkjet.Need a HP 6500 manual? We have 5 online manuals for this item!
Question posted by walsailor on May 6th, 2014
Hp6500 Printer Paper Jam Light Will Not Go Off
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Related HP 6500 Manual Pages
Wired/Wireless Networking Guide - Page 6
... using a computer running Windows, select either Install Network/Wireless Device or Add a Device when prompted.
Make sure the wireless (802.11) light is turned on If the blue light near the wireless light) once to turn them back on page 6. Restart components of the wireless network
Turn off the router, HP device, and your computer, and then turn on page...
Wired/Wireless Networking Guide - Page 8
.... - Make sure the HP Officejet/Officejet Pro device is on the network
• If the HP Officejet/Officejet Pro device supports Ethernet networking and is connected to an Ethernet network, check the two Ethernet indicator lights on the top and bottom of connections. Printer Series
HP Officejet 6500 a.
HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series
After the page has been...
Wired/Wireless Networking Guide - Page 10
....
2.
Follow the onscreen instructions to a wireless connection any print jobs currently in your Printers or Printers and Faxes folder. Click Start, point to a wireless connection.
For more than one icon in the list with your firewall to use the HP device over the network, your HP Officejet/Officejet Pro device using the HP device over the network, your network...
User Guide - Page 9
... on client computers 132 To install the printer driver using Add Printer 133
Configure the device (Mac OS X 133 Install the software for network or direct connection 133 Share the device on a locally shared network 133
Set up the device for wireless communication (some models only 134 Understand 802.11 wireless network settings 135 To set up...
User Guide - Page 12
...Paper Mismatch...237 The cartridge cradle cannot move 238 Paper Jam...238 Paper Jam...238 The printer is no longer acceptable 236 The amount of paper 238 Incompatible Cartridge(s 238 Incompatible Cartridge(s 238 Incompatible Cartridge(s 238 Printer Offline...239 Printer... Advanced printhead maintenance 231 Fax Memory Full...235 Device Disconnected...235 Ink Alert...235 HP recommends you ...
User Guide - Page 20
... wireless light is lit when the wireless radio is sold . When the device is still supplied.
Reduce/Enlarge: Allows you are required to subscribe to a caller ID service to enable or disable Auto Answer.
NOTE: The button name and functionality depends on or off , a minimal amount of copies. START FAX Color: Starts a color fax job.
One...
User Guide - Page 63
... resolution The Resolution setting affects the transmission speed and quality of faxed black-andwhite documents. Send a fax
59 To send a color original fax from fax resolution and lightness/darkness.
If the device detects an original loaded in the automatic document feeder, it sends the document to clear the message. If the receiving fax...
User Guide - Page 67
...and security requirements, you have received while the device was in memory due to On.
If the memory becomes full of paper), the device stops answering incoming fax calls. For a list... prevents the device from the sending fax machine.
6.
The following : a.
Causes the device to store incoming faxes as long as a very detailed color photo, it receives while the device is enabled ...
User Guide - Page 90
...Paper Size appears. 2. To determine the model you have , see Finding the device model number. To set the paper size from the device control panel 1. Press START COPY Black or START COPY Color.
Press Copy repeatedly until the appropriate paper...match what is not available. The paper size you are using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), this setting is the ...
User Guide - Page 107
... the IP address, link speed, DNS, and mDNS. Select Wireless Radio, and then select Yes to turn the radio on the device control panel or the Network Toolbox. This section contains the following... Network Settings is connected to a wireless network, the radio must stay on the front of the important network settings such as indicated by the blue light on . The advanced settings include ...
User Guide - Page 167
... when you begin troubleshooting a printing problem. • For a paper jam, see Clear jams. • For paper-feed problems, such as the paper skew and paper pick, see Solve paper- 4. Clean the glass strip with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner. feed problems. • Power light is a glass strip under the glass and damage the device.
6.
User Guide - Page 172
... 3: Select the correct printer
168 Maintain and troubleshoot If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Load the stack of envelopes correctly • Solution 2: Check the envelope type • Solution 3: Tuck the flaps to avoid paper jams
Solution 1: Load the...
User Guide - Page 173
... off . TIP: You can move freely • Solution 9: Check the connection from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer to ensure that the printer is automatically selected when you have changed . Cause: The product was not the selected...
User Guide - Page 174
... queue.
Cause: A deleted print job was busy with another task such as copying or scanning, your computer, open the printer folder and see : Clear jams Cause: The product had a paper jam.
The cancelled print job jams the queue and prevents the next print job from the queue. If the print job remains in the print...
User Guide - Page 176
...printer • Solution 4: Check the printer driver status • Solution 5: Wait until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam... 2: Load paper in your computer • Solution 10: Restart the product
Solution 1: Turn on the product Solution: Look at the Power light located on ...
User Guide - Page 178
...the other . If the product is connected to the computer through a wired, wireless, or Bluetooth connection, make sure that the USB cable is hung up on...paper jam Solution: Clear the paper jam and remove any torn paper that remains in , and then press the Power button to turn off the product, and then unplug the power cord. For more information, see if the print carriage will damage the printer...
User Guide - Page 197
... click Contact HP for information on calling for paper debris in the front of the device.
Go to clear a paper jam from the front of the steps provided in...device. Therefore, replacing the ink cartridges or printhead is not necessary. • Solution 1: Wait a couple of minutes and attempt to reprint • Solution 2: Use TrueType or OpenType fonts • Solution 3: Align the printer...
User Guide - Page 222
... sure the wireless version of the wireless network Turn off the HP device's wireless capabilities. Advanced wireless troubleshooting
If you have been turned on wireless, press and hold the Wireless button for three seconds. NOTE: If this order: router first and then the HP device. Step 1 - Restart components of the HP device is set as the default printer driver
(Windows...
User Guide - Page 234
Chapter 9
• Fax Memory Full • Device Disconnected • Ink Alert • Cartridge Problem • Cartridge Problem • Paper Mismatch • The cartridge cradle cannot move • Paper Jam • Paper Jam • The printer is out of paper • Incompatible Cartridge(s) • Printer Offline • Printer Paused • Sensor issue • Sensor failure &#...
User Guide - Page 242
... cartridge cradle cannot move
Please turn device power off. Use the following to correct the error: Clear jams
The printer is out of paper
Load more paper and press the Resume button on the printer Use the following to correct the error: • Replace the ink cartridges • Supplies • HP inkjet supplies recycling program
Incompatible Cartridge...
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