HP 6500 Support Question
HP 6500 Support Question
Find answers below for this question about HP 6500 - Officejet Wireless All-in-One Color Inkjet.Need a HP 6500 manual? We have 5 online manuals for this item!
Question posted by ellaspoulos on October 29th, 2012
Printer Paper Jam - Hp Desktop Officejet 6500a Plus Wireless Printer
Product #CN558A - Windows Vista 64 bit
Inserted check into Dock Feeder to print. Got error message "Clear jam and then press OK." I checked and cleaned the front and back for paper jam, unplugged and plugged in printer, but I believe that check is jammed in the area to the left of the dock feeder. Don't know what this area is called. How do I remove that part to the left of the dock feeder which has the hp logo in the front?
Thank you so much for your help.
ellaspoulos
Current Answers
Related HP 6500 Manual Pages
Wired/Wireless Networking Guide - Page 5
... the port on the back of the HP device and then to install successfully on your computer displays any applications that are running on your computer.
4.
Double-click the HP Installer icon on the computer.
1. Follow the onscreen instructions to find the printer. Set up Wireless (802.11) communication 5 Windows
IMPORTANT: Do not connect the USB...
Wired/Wireless Networking Guide - Page 8
... to a nearby network that the computer and the HP device both have been established.
A. On the HP device's control
All-in English.)
B. HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series
After the page has been printed, check the Network Status and URL:
Network Status URL
• If the Network Status is Ready, the HP device is actively connected to a network.
• If...
Wired/Wireless Networking Guide - Page 9
... HP device (for example, Internet Explorer or Safari). Select the HP device, and the click Print Queue.
3. Make sure the HP Officejet/Officejet Pro device is Paused, right-click the device and click Resume Printing.
4. In the address box, type the URL of the following steps:
Windows 1.
Mac OS 1. If you are able to access the Internet (for printing or scanning). To check the HP device...
User Guide - Page 5
...Status messages...20 Warning messages...20 Error messages...21 Critical error messages...21 Change device settings...21 Use the HP software...22 Use the HP photo and imaging software 22 Use the HP productivity software 23 Load originals...24 Load an original on the scanner glass 24 Load an original in the automatic document feeder (ADF 25 Select print media...27 Recommended papers for printing...
User Guide - Page 11
... the HP device is connected to your network 220 Check to see if the firewall software is blocking communication 221 Make sure the HP device is online and ready 221 Your wireless router is using a hidden SSID 222 Make sure the wireless version of the HP device is set as the default printer driver (Windows only)...222 Make sure the HP Network Devices...
User Guide - Page 12
... Paper Jam...238 The printer is no longer acceptable 236 The amount of paper 238 Incompatible Cartridge(s 238 Incompatible Cartridge(s 238 Incompatible Cartridge(s 238 Printer Offline...239 Printer Paused...239 Sensor issue...240 Sensor failure...240 Previously used genuine HP cartridge 240 Ink Service Capacity Warning 241 Document failed to print...241 General printer error...241
A HP...
User Guide - Page 24
... on the HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r). They inform you have, see Finding the device model number.
Warning messages
Warning messages inform you must be installed and turned on and you of the device. Device control-panel message types
This section contains the following topics: • Status messages • Warning messages • Error messages •...
User Guide - Page 25
... be cleared by a blinking red Attention light. Change device settings
You can be performed, such as the scan settings). Or Double-click the Digital Imaging Monitor icon in the HP Device Manager, you cannot see Support and warranty. If the error message shows an error code, press the Power button to turn it on the desktop.
- Critical error messages
Critical error messages inform...
User Guide - Page 28
...) or HP Officejet 6500 (E709r), the HP All-in various formats. • Easy Transformation from Image Format to Text Format: Use the document manager software to make an editable document from your scanned document, then open them in the automatic document feeder (ADF). This section contains the following topics: • Load an original on the...
User Guide - Page 32
... inch, 10 x 15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch) and two finishes - HP Iron-On Transfers HP Iron-on your product, and then click one of printing affordable professional photos with any inkjet printer. Original HP inks and HP Advanced Photo Paper have been designed to www.hp.com/buy/supplies. It is available in 8.5 x11 inch, A4, 4 x 6 inch and...
User Guide - Page 33
... any inkjet printer. For more information,
see Load media. • Do not overload the trays. Photo media • Use the Best mode to save you use media that have been designed to work together so your HP printer. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to print photographs...
User Guide - Page 45
... 1. Change the settings that you want (such as letterhead, preprinted paper, and paper with these media types. • Several kinds of media require a specific orientation when you print from a computer running Windows, the device prints the first side of supported custom-sized media by first printing only the odd pages, flipping the pages over and feeding it...
User Guide - Page 172
... Solution: Try printing the image from the photo imaging software that you remove all paper from a non-HP software application produced unexpected results. Solution 2: Check the envelope type Solution: Do not use shiny or embossed envelopes or envelopes that have clasps or windows. The product is not responding
Try the following solutions to avoid paper jams
Solution 1: Load...
User Guide - Page 173
Press the Power button to turn on the product.
TIP: You can move freely • Solution 9: Check the connection from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer to ensure that the printer is automatically selected when you have changed .
Cause: The product was turned off . Print ...
User Guide - Page 176
... the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer to ensure that the printer is automatically selected...
User Guide - Page 178
Chapter 9
Solution 7: Clear the paper jam Solution: Clear the paper jam and remove any torn paper that remains in , and then press the Power button to turn off the product, and then unplug the power cord. Check to see : Clear jams Cause: The product had stalled. If the product is connected to the computer through a wired, wireless, or Bluetooth connection, make sure that the USB cable...
User Guide - Page 197
...: Check for service. Solution 6: Service the product Solution: If you have completed all of the device.
For more information, see Clean the device. Remove any soft material that will not come apart or leave fibers. • Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the print mechanism. Always access and clear paper jams...
User Guide - Page 201
... the device ◦ The device might be busy with paper. • Use HP media for optimum performance and efficiency. Solve copy problems 197 Check the control-panel display for information about HP support. • No copy came out
• Check the power Make sure that media is loaded. Also make a copy using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), the HP...
User Guide - Page 234
...cradle cannot move • Paper Jam • Paper Jam • The printer is out of paper • Incompatible Cartridge(s) • Printer Offline • Printer Paused • Sensor issue • Sensor failure • Previously used genuine HP cartridge • Ink Service Capacity Warning • Document failed to print • General printer error
Printhead Problem
The printhead appears...
User Guide - Page 242
... the scan path. Clear the jam or re-insert the document and restart the task. Chapter 9
The cartridge cradle cannot move
Please turn device power off. Check device for use in this printer as it is a paper jam (or misfeed) in this printer Use the following to correct the error: • Replace the ink cartridges • Supplies • HP inkjet supplies recycling program...
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