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HP 640 Support Question

HP 640 Support Question

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Question posted by strickerbarry on November 8th, 2020

Cannot Send A Fax.on My 640 Unit.

I cannot send a fax on the unit . I don't have a dial tone on the hand set. The unlt in a direct connect to my phone jack. everything i connect to that phone jack works fine. I tryed another phone cord with no success.

Current Answers

Answer #1: Posted by INIMITABLE on November 10th, 2020 4:37 AM
This answer was accepted by the poster of the original question.
INIMITABLE

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April 3rd, 2020

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If the problem is just with one fax number to which you're sending, the problem is almost certainly with the line at that end, and if so there's nothing you can do at your end. If you're given an error code number, find that number at this HP page and follow the instructions. Otherwise if your problem persists turn to the section of the referenced HP page beginning with the 4-word paragraph, "Check the following items."


I hope this is helpful? PLEASE "ACCEPT" and mark it "HELPFUL" to complement my little effort. Hope to bring you more detailed answers

-INIMITABLE

Related HP 640 Manual Pages

Setup Guide - Page 15

Re-insert the cartridge making sure it snaps firmly into the paper tray at the back of the device. Problem: Cannot send a fax / no dial tone. Action: Unplug and reconnect the phone cord both to the loading paper instructions in this Setup Guide. You must load the paper for printing into place. Para obtener ayuda visite www...
User Guide - Page 3

..., and telephone numbers 15 Most text fields 15 Fax header telephone number 16 Speed dialing 17 Store a number in the phone book 17 Print the phone book 18 Dial from the phone book 18 One-touch dialing 18 Phone book dialing 18 Paper types and sizes 19 Document types and sizes 20 Set document resolution and contrast for a single copy...
User Guide - Page 4

... distinctive ring (DRPD) answer mode 27 Answer/receive mode 28 4 Advanced faxing 31 Broadcasting 31 Delayed fax 32 Polling 33 Setting send polling 33 Polling another fax to receive 34 To cancel the scheduled job 34 Forward faxes 35 5 Feature reference 37 Set the date and time 37 Turn on and off sounds 37 WakeUp sounds 37...
User Guide - Page 8

... number by using one of paper with the print side facing you dial, then pressing Start/Enter. • Pressing and holding a One Touch button. Send a fax 1. For more information, see Store a number in the document feeder. 2. For more information, see Phone book dialing on page 17. 2 Quick start Adjust guides to 10 pages) in the...
User Guide - Page 13

Figure 2-3 Bottom view The HP 640 Fax 3 21 1 Connect handset to the HANDSET port. 2 Connect telephone line to the LINE port. 3 Connect answering machine or extension phone to the EXT. port. HP FAX BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS HP Fax basics 7
User Guide - Page 14

... phone key pad is also used for faxing and copying. 2 Resolution: Improves the clarity of the last 10 numbers to redial. • Adds a pause while entering a speed dial number 9 Mute: Mutes the telephone during a telephone call. 10 Loudspeaker: Allows you to listen to save, delete, send or print the documents. 5 Number keypad: Dials telephone and fax...
User Guide - Page 18

... by some telephone companies that number to block it. The settings are : Standard, Fine, and Superfine. For more information, see Use Caller ID on your machine to learn one phone line, each of which you are On, On w/ Junk Fax, and Off. Dial Mode Set the dialing mode to the type of the exchange to which makes your...
User Guide - Page 23

...; Searching the phone book through the Speed Dial button. 1. HP FAX BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS For example, to enter '+123 456 7890' follow these numbers can dial the number by searching the phone book through the Speed Dial button All numbers must be used for a second dial tone), press...
User Guide - Page 24

... with the given letter, the machine shows the message Not Found. 3. Press the phone pad button labelled with 'MNO'. • The machine finds the closest entry. • If the machine cannot find a name that you do not want appears in the display, press Start/Enter to dial. Dial from the phone book Dialing works the same for a particular first...
User Guide - Page 28

... your fax machine starts to receive. 22 HP Fax basics Hang up to two times. Dial the number and press Start/Enter or press Copy. Whenever you have an extension phone on the extension phone. 2. For more information, see Man Fax Rcv Code under the BASIC FAX menu on page 11 3. Adjust volume • PHOTO is automatically set to FINE...
User Guide - Page 30

...Block junk fax numbers If you subscribe to Caller ID through your machine can enter up to 20 numbers. Press  until Set Junk Fax No. ...services through your local phone company, your local phone company, you want to register as a junk fax and press OK. Once...repeatedly until BASIC FAX appears and press OK. 2. Use the  to scroll to Caller ID and press OK. 3. You cannot dial these numbers....
User Guide - Page 37

...machine. 2. Enter the fax number. ADVANCED FAXING ADVANCED FAXING Broadcasting 4 Advanced faxing In this Broadcasting function. • You can have your HP Fax send your machine. 1 The "arrow buttons" located at once. Press Menu repeated until ADVANCED FAX... FAXING ADVANCED FAXING ADVANCED FAXING ADVANCED FAXING ADVANCED FAXING Advanced faxing 31 Select Set ...
User Guide - Page 38

... display. TIP: One touch buttons do not work with Delayed Fax. • You can set your machine to name the transmission. If not, skip this step. 7. Press OK when the time appears correctly in the next 24 hours) for the transmission to send a fax at the programmed time. 32 Advanced faxing Y/N and repeat steps from 4. • If...
User Guide - Page 39

... job on page 34. Turn the document face down and feed it is not static. Enter the poll code you can be deleted automatically. Advanced faxing 33 ADVANCED FAXING ADVANCED FAXING ADVANCED FAXING ADVANCED FAXING Setting send polling You can program your machine, and the other party can retrieve it can place the document in the display.
User Guide - Page 41

... home or office, you do not have to miss important faxes. b. Press OK. d. Enter the end time and press OK. • The machine returns to Ready mode and FWD will appear in the display at your new location 4. A Sending Confirm report will display. Select Set Fax Forward by pressing  and press OK. 3. c. Press OK. Start...
User Guide - Page 43

.... Press OK. 3. Select On and enter the time you send. 1. FEATURE REFERENCE FEATURE REFERENCE FEATURE REFERENCE FEATURE REFERENCE Feature reference...machine is enabled. 1. Press OK when the display shows Date Format. 4. Press OK. FEATURE REFERENCE FEATURE REFERENCE FEATURE REFERENCE Set...other features of the HP Fax that you may want the HP Fax to ring. Set the date and time ...
User Guide - Page 60

... not Make sure the numbers are not socket is working correctly. Place a document in another call is the right size and not too thick or too thin. No dial tone. Check the phone socket in the wall by plugging in the document feeder, dial 1-888 HP FAX ME (1-888-473-2963) and press Start/Enter. The...
User Guide - Page 68

... the equipment until the problem is necessary. A plug and jack used to determine the number of a Surge Suppressor when connecting the HP 640 Fax to AC power. This equipment is subject to state tariffs. HP recommends the use a computer or other electronic device, including FAX machines, to send any message unless such message clearly contains in advance...
User Guide - Page 69

...5. However, there is approved for setting the Fax header on a circuit different from the...for help. FCC statement The United States Federal Communications Commission (...notices telephone number of the sending machine or such business, other ...the receiver. • Connect the equipment into your FAX machine, you should follow the.... It is encouraged to try to be determined by turning...
User Guide - Page 70

...unit when you call charge) Mexico Mexico (Mexico City) HP technical support 1-800-HP-INVENT 1-800-HP-INVENT (877) 621-4722 01-800-472-6684 5258 9922 * U.S. Country/region U.S. phone...set from HP Customer Support. Shipping damage caused by improper packaging is available in the input tray. 2 Reset your unit... (days and hours of purchase (to send in your nearest authorized HP dealer for ...

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