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Question posted by hassmo11 on July 22nd, 2015

Windows 8.1 Recovery For Hp 15f018ca

i want to reset my windows 8.1 but it says files are missing insert media. where can i get that for my new hp 15-f018ca?

Current Answers

Answer #1: Posted by TheWiz on July 22nd, 2015 6:54 AM
This answer was accepted by the poster of the original question.
TheWiz

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You will need to order the Windows installation media from HP. You can call them at 1 (800) 752-0900.

Answer #2: Posted by hzplj9 on July 23rd, 2015 3:05 PM
hzplj9

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If you did not make a set of recovery disks when you first received your laptop then try the help document here at HP.

https://support.hp.com/us-en/product/hp-15-f000-notebook-pc-series/7137590/model/7582573/document/c03481733

If your hard drive is OK then the recovery partition should still be accessible. You can only make one copy of the disks or to a USB drive.

Hope that helps.

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HP 15 Notebook PC Maintenance and Service Guide - Page 89

... information, see Recovering using HP Recovery Manager on page 80. ● If you want to reset your computer using HP Recovery Manager on -screen instructions. ● If you want to recover the computer's original factory partitioning and content, you can choose the System Recovery option from the HP Recovery partition (select models only) or use the HP Recovery media that you have created...
HP 15 Notebook PC Maintenance and Service Guide - Page 91

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HP 15 Notebook PC Maintenance and Service Guide - Page 95

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HP 15 Notebook PC Maintenance and Service Guide - Page 96

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