Question posted by jordaneturner89 on December 16th, 2015

Need Help Figuring Out How To Reactivate (cant Receive Emails)

I deactivated my old facebook account and I no longer have access to the emails that I used at that time. I also have sent confirmation codes using security questions to my phone and two other emails (as it tells me to do on the help page), but no codes or emails have come through. When I click on the link to try it again, it comes up with an error. I have literally tried everything and had NO success. Is there something that I can do or someone I can actually contact?

Current Answers

Answer #1: Posted by kcmjr on December 16th, 2015 11:28 PM
This answer was accepted by the poster of the original question.
kcmjr

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I wish there was something I could tell you but Facebook is notoriously hard to contact. No phone numbers are listed anywhere and they don't reply to emails even "if" you can find one to use.

Sounds like you are doing the right things. Are you sure you didn't delete the account? As long as you answer the security questions and follow all the instructions you should be able to regain access. If none of the methods on the site are working you may need to give up on reactivating.

Sorry I couldn't give you better news.



Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.
Answer #2: Posted by Odin on December 17th, 2015 8:31 AM
Odin

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April 10th, 2010

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"I deactivated my old facebook account." Did you delete the account? If so, you can't retrieve it.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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    ...I lost access to the email address I tried to your account. Contact your email service provider to regain access to reset my password. Click "Change Contact Email." You can I make sure I don't lose access to your security question. This helps us locate your account, should you lose access to my account? Any actions that you have confirmed on the "Create a Page" link under...
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