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Question posted by gentay on March 6th, 2014

Paper Jam Epson Xp400

I have removed jammed paper but message 'paper jam still appears. I have turned the printer on and off a number of times but problem still exists.

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Answer #1: Posted by waelsaidani1 on March 6th, 2014 3:58 AM

waelsaidani1

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Paper Jam Problems Cancel the print job from your computer, if necessary. Gently pull out any jammed paper from the output tray and sheet feeder. Read more instructions here: http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?infoType=FAQ&oid=201986&foid=216349

Related Epson XP-400 Manual Pages

User Manual - Page 89

... Home Mode Available Image Adjustments - Text Enhancement Sharpens the appearance of the grayed-out image adjustments. Note: Select the Image Option checkbox if you need to set any necessary settings in EPSON Scan Home Mode. Descreening Removes the ripple pattern that have too much background light. • Normal preview: To create additional marquees...

User Manual - Page 96

...EPSON Scan Office Mode. Unsharp Mask Makes the edges of descreening do not appear in the preview image, only in your cursor over the edge or corner of the marquee, then click and drag the edges where you want them. (Hold down the Shift key as skin tones. Turn... 3. Descreening Removes the ripple pattern that might appear in the EPSON Scan window... the existing marquee and paste it...

User Manual - Page 103

... 3. Turn off this option to access additional settings. Professional Mode You can select these Adjustments options in the EPSON Scan ...appear in the preview image, only in Professional Mode Available Image Adjustments - Click the image adjustment icon to leave softer edges. Parent topic: Scanning in your scanned image.) 103 Descreening Removes the ripple pattern that might appear...

User Manual - Page 169

... start button to clear the error. If you still receive this error message, contact Epson for a paper jam. If there is inserted correctly and meets the memory card specifications for support. Combination of their service life. Printer error A fatal error has occurred. Remove the jammed paper, then press the start button.) Communication error Make sure the computer is...

User Manual - Page 179

...Nothing Copies Product Makes Noise When It Sits for a While Your product is normal. This is performing routine maintenance. Paper Feeding Problems Paper Jam Problems Paper Ejection Problems Parent topic: Solving Problems 179 Parent topic: Solving Copying Problems Solving Paper Problems Check these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged...

User Manual - Page 180

... for printing, remove it in the sheet feeder against the edge of the paper, try loading more than the recommended number of sheets. • If paper jams when you have problems with the next step. 4. Cancel the print job from the output tray and sheet feeder. 3. If the product messages still show an error, continue with paper jams, try...

User Manual - Page 182

... page prints. Parent topic: Solving Paper Problems Related references Paper Jam Problems Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on. • Make sure...

User Manual - Page 184

...free up existing space. • Close any high speed settings in your product software: • Make sure the paper type setting matches the type of paper you loaded. • Turn on ... Print as Bitmap 184 Parent topic: Solving Problems Printing from overheating or becoming damaged. If you are not using Windows 7, close the Devices and Printers window before you print. • Clear space...

User Manual - Page 187

...paper size with a Borderless option in your prints, try these solutions before you are securely connected at both ends. 187 Windows Incorrect Characters Print If incorrect characters appear in your printer...option in your printer software to adjust the amount of borderless prints. Parent topic: Solving Page Layout and Content Problems Related references Borderless Paper Type Compatibility ...

User Manual - Page 191

... necessary. • The ink cartridges may be faceup). • Align the print head. • Clean the paper path. Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available EPSON Papers Paper Specifications Related tasks Selecting Basic Print Settings - Place it on ink, and you may need to replace...

User Manual - Page 203

Internet Support Visit Epson's support website at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for solutions to common problems. You can purchase genuine EPSON ink and paper at EPSON Supplies Central at www.epson.com/ink3 (U.S. To find the nearest one, call : • U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to...

User Manual - Page 205

... type Photoelectric device Effective pixels Document size Scanning resolution Output resolution Flatbed, color CIS 10,200 × 14,040 pixels at 20 lb (75 g/m2); load legal-size or userdefined paper sizes one of these operating systems: • Mac OS X 10.5.8 • Mac OS X 10.6.x • Mac OS X 10.7.x Note: Visit Epson's support...

Quick Guide - Page 1

XP-400 Small-in-OneTM Printer Quick Guide Your XP-400 2 Using Special Papers 4 Copying a Document or Photo 6 Printing From a Memory Card 7 Printing From Your Computer 9 Scanning a Document or Photo 13 Maintaining Your Printer 16 Solving Problems 22 Notices 26

Quick Guide - Page 4

... Paper Matte Double-sided EPSON Ultra Premium Presentation Paper Matte EPSON Premium Presentation Paper Matte Letter (8.5 × 11 inches [216 × 279 mm]) Letter (8.5 × 11 inches [216 × 279 mm]) Letter (8.5 × 11 inches [216 × 279 mm]) 8 × 10 inches (203 × 254 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Part number...

Quick Guide - Page 5

...-adhesive Sheets EPSON Iron-on Cool Peel Transfer paper Size Letter (8.5 × 11 inches [216 × 279 mm]) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) A4 (8.3 × 11.7 inches [210 × 297 mm]) Letter (8.5 × 11 inches [216 × 279 mm]) Part number S041568...

Quick Guide - Page 9

...Then click Preferences or Properties on printing, see a Setup, Printer, or Options button, click it. You see a window like this one: Select your EPSON product Click here to open your application. Select the print ... next screen.) Printing From Your Computer 9 Make sure your EPSON product is selected, then click the Preferences or Properties button. (If you see the online User's Guide.

Quick Guide - Page 22

... troubleshooting suggestions, or see your product, check the messages on the control panel to diagnose the cause. Network Problems ■ Try connecting to the router or access point with your computer or another device to confirm that may cause loss of this setting). ■ Remove and reinsert the CD to reinstall your online User...

Quick Guide - Page 24

... may need to resume printing. If the error message does not clear, turn the printer off and then back on page 17. 24 Problems and Solutions This unclogs the nozzles so they are too faint, you have any problems with special paper or load your paper one sheet at a time. ■ Do not load too many collect at...

Quick Guide - Page 25

... following information ready: ■ Product name (XP-400) ■ Product serial number (located on the back of the product and under the scanner) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer configuration ■ Description of the problem Then call 800-GO-EPSON (800-463-7766). See your online User...

Start Here - Page 1

XP-400 Small-in the holder for each color, and press each cartridge. Remove all protective materials, including from each cartridge down until it , then press OK. Note: You can change the language later using your product. 1 Unpack Caution: Do not open ink cartridge packages until the ink cartridge holder stops moving. 2 Turn on and...