Epson XP-310 Support Question
Epson XP-310 Support Question
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Question posted by bpbtitanic2 on May 13th, 2015
My Printer Says Communication Error Won't Print
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Current Answers
Answer #1: Posted by hzplj9 on May 14th, 2015 3:00 AM
hzplj9
Member since:
June 25th, 2012 Points: 4,873,510
Member since:
June 25th, 2012 Points: 4,873,510
There are various issues that can cause this. I have attached a link to your device at Epson. There are FAQs and help to solve problems.
http://www.epson.com/cgi-bin/Store/support/supDeta...
Hope that helps
Related Epson XP-310 Manual Pages
User Manual - Page 4
... Quality Settings - Windows 69 Changing the Language of the Printer Software Screens 70
4 Windows 63 Color Management Options - Windows 64 Selecting a Printing Preset - Windows 67 Checking Print Status - Windows 62 Advanced Print Options - Windows 68 Selecting Default Print Settings - Connecting to a New Wi-Fi Router 35 Disabling Wi-Fi Features ...35
Loading Paper...
User Manual - Page 8
... Find Product on a Network 186 Product Does Not Appear in Mac OS X Printer Window 186 Cannot Print Over a Network...187 Cannot Scan Over a Network ...188 Solving Copying Problems ...189...Problems ...191 Solving Problems Printing from a Computer 192 Nothing Prints ...192 Product Icon Does Not Appear in Windows Taskbar 193 Error After Cartridge Replacement 194 Printing is Slow ...194 Solving ...
User Manual - Page 20
Click Send. 5. Do one of time after which you selected listed as the Current Printer Setting, click OK. Select Utility.
2. Select Print & Fax or Print & Scan, select your product, and select Open Print Queue. Select Printer Settings. Select Print & Fax, select your product, and select Options & Supplies. You see the time you want the product to change...
User Manual - Page 21
... from anywhere: Epson Email Print and the Epson iPrint Mobile App. Select the length of time after which you want the product to print and scan from your smartphone, tablet, or computer. Using Epson Email Print Using the Epson iPrint Mobile App Parent topic: Product Basics
21 Close the Printer Settings window. Click Apply...
User Manual - Page 23
...accessed from iPhone, iPad, and iPod touch running the latest version of iOS. 1. Click Finish printer registration to your product.
6. Enter your product's IP address on . A separate browser window ...Account and follow the on -screen instructions. 10. Connect your device to launch the sign-in , or, if you to wirelessly print to the same wireless network that your product off and back...
User Manual - Page 25
... Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Changing or Updating Network Connections
Wi-Fi Infrastructure Mode Setup
You can be connected to use your product on a Wi-Fi network. The wireless router or access point can set up your product to communicate with your computer over a wireless or...
User Manual - Page 56
... you select as the Custom Size setting Sizes the copy at the selected percentage, unless you select Auto Fit as the Reduce/Enlarge setting Adjusts printer settings for the selected paper type
Provides good quality for most copies Provides lower quality for draft copies Adjusts the lightness or darkness of copies...
User Manual - Page 58
... in the File menu, or another command. Note: You may also need to view your screen, the Print option in your product name as the printer you want to use. You see the Main tab of your application's help utility for details.
3. 2. Note: You may need to select Properties or Preferences ...
User Manual - Page 59
... envelope, select Landscape.
9. Select any of your paper. Basic Print Options - Windows
59 Select the type of the paper you loaded as the Size setting.
Select the Quality Option setting that matches your document or photo as shown in the printer settings window. Select the size of paper you loaded as the...
User Manual - Page 63
....
Fix Red-Eye Reduces or removes red-eye in your printer software.
Best Photo For photos and graphics with high print quality. High Speed Speeds up printing, but the slowest print speed. Print Preview Displays a preview of your print. Super Fine For text and graphics with high print quality.
Depending on the selected color mode, you select...
User Manual - Page 64
... both eyes and the nose must be visible in your printer software using only your application software.
Windows
Selecting Print Layout Options - For this to optimize photos that include faces...statue, you turn off color management in the subject's face. Parent topic: Selecting Advanced Print Settings - Fix Photo Improves the color, contrast, and sharpness of sizing and layout options ...
User Manual - Page 69
... apply only while you can select new default print settings. 1. • To cancel printing, click Cancel. • To see the printer settings window:
69 Windows
Selecting Default Print Settings - Windows
When you change the print settings you use in all your print settings in the Windows taskbar. 2. Select Printer Settings. If you want to change your Windows...
User Manual - Page 82
... warning notifications from the printer software when ink is expended.
Mac OS X
Printing Your Document or Photo - Permit temporary black printing Allows you choose whether or not to communicate with the computer.
Parent topic: Selecting Printing Preferences - Quiet Mode Lessens noise during printing when you are ready to print using a shared printing pool. Warning Notifications Lets...
User Manual - Page 155
...in the same environment as the printer. Lower the scanner unit. 9. If you remove a low or expended ink cartridge, you 're finished, press the OK button. The print head moves to contain any ... topic: Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges
155 When you see an error screen telling you remove an ink cartridge for later use the cartridge. do not touch ...
User Manual - Page 188
...your wireless router or access point. downloads or Canadian downloads).
Related tasks Printing a Network Status Sheet Selecting Wireless Network Settings From the Control Panel Connecting ... to Network, then click the Test button. Try
scanning again at a high resolution, a network communication error may need to Network, then click the Test button.
Note: With Mac OS X 10.6, 10...
User Manual - Page 192
... name, select See what's printing, and select your computer. Select Control Panel > Hardware and Sound > Devices and Printers. If it still does not print,
connect your product directly to... first-tier hub. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Error After Cartridge Replacement Printing is Slow Parent topic: Solving Problems
Nothing Prints
If you connected your product...
User Manual - Page 194
..., you replaced, making sure to protect the print mechanism from a Computer Related topics Replacing Ink Cartridges
Printing is Slow
If printing becomes slow, try printing again. Parent topic: Solving Problems Printing from overheating or becoming damaged. If you are not using Windows 7, close the Devices and Printers window before you print. • Clear space on for 30 minutes...
Quick Guide and Warranty - Page 18
... "Problems and Solutions" on .
E-10
Parts inside (see your product, check the messages on the LCD screen. E-01 E-02
Turn your Epson printer are using the Scan to resume printing.
Error code Problem and solution
W-02
Paper is jammed. W-13
Press x to PC (WSD) function.
Install the cartridges.
Contact Epson for backing up...
Quick Guide and Warranty - Page 19
...■ Try resetting the router (turn the printer off and then on , and then try moving... device to confirm that the network settings are scanning a large document at high resolution, a communication error may... be able to assist you with your product. Verify that it after installing the product software. If Epson Scan cannot restart, turn it again. ■ Print...
Quick Guide and Warranty - Page 21
... or dark bands across your online User's Guide for instructions. Run a nozzle check as described on page 14 to align the print head.
If the error message does not clear, turn the printer
off and then back on page 14. ■ If you notice jagged vertical lines, you may
need to see if...
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