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Epson WorkForce 615 Support Question

Epson WorkForce 615 Support Question

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Question posted by my3sons49641 on August 8th, 2015

Scan Function Does Not Work

unable to scan in any format but printer prints and copies correctly any fix idea?

Current Answers

Answer #1: Posted by Odin on August 8th, 2015 10:31 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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I don't have enough information to know specifically what's causing your problem. I suggest you go to http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?UseCookie=yes&infoType=FAQs&oid=130787&prodoid=63084670&category=Products#categories and scroll down under All FAQs to the Scan category. Another option is to phone Epson. Good luck!


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Epson WorkForce 615 Manual Pages

Network Installation Guide - Page 2

... Ad-Hoc Wireless Connection 16 Wired (Ethernet) Installation 23 Install Software 24 Finish the Installation 28 Windows 28 Macintosh 29 Troubleshooting 30 Setup Problems 31 Printing Problems 33 Scanning Problems 34 Print a Network Status Sheet 35 Copyright Notice 35 2
Network Installation Guide - Page 3

... You Begin 3 Then follow the steps in this guide to : epson.com/support/wireless. Do one of the following: ■ If you're installing the printer for use the printer on the network, follow the instructions in "Install Software" on page 24. Before You Begin Make sure you 're setting up the...
Network Installation Guide - Page 4

Note: If you want to print wirelessly but do not have an access point or router, see page 5. Choose Your Connection Type Wireless To connect the printer wirelessly, see "Create an Ad-Hoc Wireless Connection" on page 16. Wired To connect the printer using an Ethernet cable, see page 23. 4 Choose Your Connection Type
Network Installation Guide - Page 5

... Write down your network and security information in the space provided below to connect to your printer wirelessly. 1. or lowercase letters, be sure to note it . If you don't know... to it correctly. Press l or r to select Network Settings, then press OK. Your printer supports the following wireless security modes: WEP, WPA, and WPA2. Select F Setup on the printer's control panel...
Network Installation Guide - Page 7

...Press l or r to move the cursor. ■ Press - Important: WPA passphrases and WEP keys in ASCII format are case-sensitive. or lowercase letters as necessary. ■ Press x Menu to switch between uppercase (ABC), lowercase ... to enter upper- Use the arrow buttons on the printer's control panel to move the cursor. Press OK when done. to select a character. Press - Indicates ...
Network Installation Guide - Page 8

...wireless network (this one, verify that your network settings are correct. See "Connect Wirelessly Using the Setup Wizard" on the printer's control panel. 13. Press the Home button to the ...90 seconds). Continue with "Install Software" on page 31. 8 Wireless Network Installation If the printer still doesn't connect to change . 10. 9. When you need to your wireless network ...
Network Installation Guide - Page 9

... security your access point or router isn't broadcasting its network name (SSID). Press u or d to select Advanced Setup, then press OK. Select F Setup on the printer's control panel, then press OK. 2.
Network Installation Guide - Page 11

...9632; Press x Menu to switch between uppercase, lowercase, or numeric/special characters. From the printer's control panel: Press u or d to move the cursor. Important: Network names are case...to enter your wireless network name, press OK. Press - Use the arrow buttons on the printer's control panel to switch between uppercase (ABC), lowercase (abc), or numeric/special (123) ...
Network Installation Guide - Page 13

...Press l or r to move the cursor. Use the arrow buttons on page 15. From the printer's control panel: Press u or d to delete a character. 2. Press - Press OK when done...9632; Press x Menu to enter your WPA passphrase. Continue with "Confirm Your Network Settings" on the printer's control panel to switch between uppercase (ABC), lowercase (abc), or numeric/special (123) characters. &#...
Network Installation Guide - Page 14

... WEP key is ASCII, or select Hexadecimal if your WEP key. From the printer's control panel: Press u or d to move the cursor. Important: WEP keys in hexadecimal format. Press l or r to select a character. If the WEP key is in ASCII format are case-sensitive. Press - Press u or d to enter your WEP key is...
Network Installation Guide - Page 16

... setup method if you want to disconnect it 's connected, you use a modem for the printer to connect to the wireless router or access point" on page 23 to 90 seconds). Wait for Internet access, you need to print wirelessly but do not have been entered incorrectly. See "Connect Wirelessly Using the Setup...
Network Installation Guide - Page 24

... this screen, select Install driver for the Artisan 710 Series. 1. Insert the printer software CD. 2. When you see the Software Installation screen, go to use with your printer over the network. When you want to step 3. The screens show the WorkForce 610 Series, but the steps are the same for network connection and...
Network Installation Guide - Page 30

... on the right side of the screen to add your product on the network. 6. When installation is complete, restart your computer to scan and print. Follow the steps on the screen to print a Network Status Sheet (see this screen, click Add Printer. 5. 4. When you have problems setting up to 90 seconds for your computer.
Network Installation Guide - Page 31

... supports 802.11n (Wireless N), makes sure that the printer is within range of security it . ■ If your wireless network. Print a Network Status Sheet (see "Connect Wirelessly Using Advanced.... ■ The printer is compatible with your computer or another device to confirm that it is working correctly. ■ Make sure that it is using. ■ If the printer doesn't connect to your...
Network Installation Guide - Page 34

... the Timeout Setting in EPSON Scan Settings may occur. If Epson Scan cannot restart, turn the printer off For wireless connections, print a Network Status Sheet (see this case, print a Network Status Sheet (see below ) and check the Signal Strength. Try connecting to the Internet using a LAN connection or set correctly for your dial-up connection dialog...
Network Installation Guide - Page 35

...retrieval system, or transmitted in any form or by any consumable products other equipment. WorkForce and Artisan are for damages, losses, costs, or expenses incurred by purchaser or third...'s operating and maintenance instructions. If necessary, select F Setup on the printer's control panel to print a network status sheet. Copyright Notice All rights reserved. Trademarks Epson is...
Start Here - Page 6

... and then click Next. Use any open USB port on your computer. 2 Insert the WorkForce 610 Series software CD. 3 Double-click the Epson icon. 4 Click Install and follow ... for direct USB connection and then click Next. 5 When prompted, connect a USB cable. Be sure to print, copy, scan, and fax! Note: If installation doesn't continue after a moment, make sure you securely connected and turned ...
Start Here - Page 7

...can also purchase paper and ink. Online Epson Information Center Click the desktop shortcut for printing, copying, scanning, and faxing. Days and hours of the software and register your product. Toll or... troubleshooting advice, or e-mail Epson with step 7. 7 When you see this screen, click Add Printer. when you 're done, eject the CD. See your computer. For a video tutorial and ...
Product Brochure - Page 1

... your productivity - get about 3x more done - 30-page Auto Document Feeder to 2x faster than a laser printer3 • Save paper - WorkForce® 615 Print | Copy | Scan | Fax | Photo | Wi-Fi® Engineered For Business. fax memory up to quickly copy, scan or fax stacks of your paper supply with manual, two-sided printing4 • Get more...
Product Brochure - Page 2

... copy density PC-free Printing Print all photos, Print photo index sheet, Restore color photos, Scan to PDF, Scan to all prints under glass. All other product and brand names are registered trademarks of your own school papers, college-ruled, wide-ruled and graph papers, personalized stationery with one . and Canada Two-year limited with registration7 WorkForce 615 color...

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