Epson WorkForce 520 Support Question
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Question posted by lcbrAmbe on August 28th, 2013
Epson Workforce 520 Can Print Won't Scan
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Related Epson WorkForce 520 Manual Pages
Brochure - Page 1
... than laser printers5
• Save paper - world's fastest all-in Wi-Fi - speed dial storage up to print from a laser printer
Reliable
• Built-in -one1 with Easy Epson Wi-Fi2
• Save energy - WorkForce® 520
Print | Copy | Scan | Fax | Wi-Fi®
Engineered for the life of the product4
Hassle-free
• Easy wireless...
Brochure - Page 2
... testing.
2 Wi-Fi 802.11 b/g/n certified; WorkForce® 520 Print | Copy | Scan | Fax | Wi-Fi®
Specifications
PRINT Printing Technology Printer Language Maximum Print Resolution ISO Print Speed†
Minimum Ink Droplet Size COPY Copy Quality Copy Quantity Maximum Copy Size Copy Features
SCAN Scanner Type Photoelectric Device Optical Resolution Hardware Resolution Maximum Resolution...
Quick Guide - Page 1
WorkForce® 520/525 Series
Quick Guide
Network Setup Basic Copying, Printing, Scanning, and Faxing
Maintenance Solving Problems
Quick Guide - Page 2
... 32
Printing in Windows 32 Printing With a Macintosh 33 Selecting the Correct Paper Type 35
Faxing a Document 36
Connecting a Phone or Answering Machine 36 Setting Up Fax Features 37 Sending a Fax From the Control Panel 39 Receiving Faxes 40
Scanning a Document or Photo 41
Quick Scanning With the Scan Button 41 Scanning With Epson Scan Software 42 Scanning With...
Quick Guide - Page 3
Maintaining Your Product 44
Checking the Print Head Nozzles 44 Cleaning the Print Head 45 Checking Ink Levels 45 Purchasing Epson Ink Cartridges 46 Replacing Ink Cartridges 47
Solving Problems 49
Checking for Software Updates 49 Error Indicators 49 Problems and Solutions 50 Where to Get Help 54
Notices 55
Contents 3
Quick Guide - Page 14
... Windows 7 and Windows Vista: If you see the AutoPlay window, click Run
Setup.exe. Mac OS X: Double-click the Epson icon.
14 Wireless Network Setup Insert the product software CD. 3. When you see "Setting Up Additional Computers" below. Make... OK. 2. From the Select SSID screen on . 2. To set up additional computers to print to enter your network password. Continue with step 4.
Quick Guide - Page 18
Note: If you're having trouble setting up additional computers to print to select Network Settings, then Wireless LAN Setup, then Disable Wireless LAN. Windows 7 and Windows Vista: If you see the Software Installation screen, continue with step 4. Mac OS X: Double-click the Epson icon.
18 Wired (Ethernet) Network Setup Note: If you...
Quick Guide - Page 26
...215; 10 inches (203 × 254 mm)
Letter (8.5 × 11 inches [216 × 279 mm])
Epson Premium Presentation Paper Matte Double-sided
Letter (8.5 × 11 inches [216 × 279 mm])
Part
Sheet
number...for the best results, use one of photo paper.
Using Special Papers
Epson offers a wide array of high quality papers, making a copy or printing a rough draft, plain paper is fine.
Quick Guide - Page 30
...Sound, then select Off and press OK. You can copy documents onto plain paper or Epson special paper just like you press a button, press r Copy, press x Menu,...5 × 7-inch, letter-size, or A4-size Epson photo paper (various types available) for your original document or photo on a copy machine. or A4-size plain paper. Place your printed copies. To copy a full legal-size document on letter...
Quick Guide - Page 36
..., download the utility from a speed dial or group dial list, or using the Epson FAX Utility.
cable
36 Faxing a Document Faxing a Document
Your WorkForce 520/525 Series lets you send faxes by entering fax numbers, selecting entries from the Epson support web site listed on page 54.
Note: If you're connecting the product...
Quick Guide - Page 37
...see the online User's Guide. When you pick up the phone or the answering machine answers, the WorkForce 520/525 Series automatically begins receiving the fax.
Entering Your Sender Name
1.
Entering Fax Header Information
You should...then press x Menu. 2. If the other settings or use the Epson FAX Utility, see "Using the Keypad to Enter Numbers and Characters" on resetting them.
Quick Guide - Page 38
... use for the answering machine. 6. From the Fax Header screen, press u or d to select the number of Rings to Answer
If you should set the WorkForce 520/525 Series to pick up to enter your phone number (up on the fifth ring or later: 1. You see the phone number input screen.
2. Use...
Quick Guide - Page 39
...dial the number using the Epson FAX Utility, see your... list, see the next section. Note: If the recipient's fax machine prints only in black and white, your fax.
If you see page 28).
2. Your document is...below.
Other Ways to Dial a Fax Number
Here are scanning with the Automatic Document Feeder, your document is automatically scanned and faxed.
■ If you placed your document on ...
Quick Guide - Page 41
... or Photo 41
Note: For Mac OS X 10.6, see your computer name, then press OK to your WorkForce 520/525 Series to quickly scan a photo or document and save them on page 43.
1. Quick Scanning With the Scan Button
Use the u Scan button to scan original documents and photos and save it on page 28.
2. Press the...
Quick Guide - Page 51
... again. Press the x Color button to a microwave oven, 2.4 GHz cordless phone, or large metal objects such as a filing cabinet.
Print a Network Status Sheet
1. The product does not appear in EPSON Scan Settings. Cannot print over the network ■ Make sure the product is turned on and the WiFi light on the product is on...
Quick Guide - Page 54
Purchase Supplies and Accessories
You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your product for support, please have the following information ready: ■ Product name (WorkForce 520/525 Series) ■ Product serial number (located on the label in back) ■ Proof of purchase (such as a store receipt...
Quick Guide - Page 56
...scanner section while the product is copying, printing, scanning, or faxing.
■ Do not touch the flat white cable inside the product or touch any cartridges during printing. ■ Install a new ink ...not use liquid or chemical cleansers.
■ If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets into your eyes, flush them immediately with water. Leaving...
Start Here - Page 1
... you are vacuum packed to your computer yet.
2 Press the On button.
3 Shake the ink cartridges gently 4 or 5 times, then unpack
them.
*411861400* *411861400*
WorkForce® 520/525 Series
Start Here
Read these instructions before using your product.
1 Unpack
Phone cord
Power cord
French control panel stickers (included for Canada only)
Caution...
Start Here - Page 3
...the User Account Control screen, click Yes or Continue.
3 Macintosh®: Double-click the
Epson icon.
4 Click Install and follow the on the printer to your computer until you see ...Help or ?
See below for network setup, copying, printing, faxing, and scanning. Toll or long distance charges may also speak with your software that will print to the printer.
8 Install software
1 Make ...
Start Here - Page 4
... make sure you can also purchase supplies from an Epson authorized reseller. Setup is a service mark of Epson America, Inc. WorkForce 520/525 Series Ink Cartridges
Color Black (2) Cyan Magenta ... as necessary to change without notice.
© 2010 Epson America, Inc. 1/10
CPD-27902
Printed in those marks. sales) or www.epson.ca (Canadian sales). Any problems?
Make sure it with...