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Epson WorkForce 500 Support Question

Epson WorkForce 500 Support Question

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Question posted by rivercitysatx on February 24th, 2013

Will Not Fax

when I put in a fax number it scans instead  of taking in the paper and faxing it.

Current Answers

Answer #1: Posted by wgbailey100 on April 4th, 2013 4:42 PM
This answer was accepted by the poster of the original question.
wgbailey100

Member since:
April 4th, 2013

Points: 1,100
1,100
points
Try this ....setup...go to restore default settings...press ok...go to Init Fax Parameter Settings...ok to restore.

Go back to restore default settings...ok...go to Init Fax Data Settings...ok to restore.

This should take care of the problem.

Related Epson WorkForce 500 Manual Pages

Product Brochure - Page 1

... laser printer and photos rival those from the lab • Do more • Save paper - ...Built-in one - Print speeds up to 33 ppm in less time - Automatically correct under- or over-exposed photos • Send faxes fast, even in as fast as 3 sec per page; also faxes legal size • Protect important documents - Fax in color - WorkForce500 Print | Copy | Scan | Fax...
Product Brochure - Page 2

...paper. All other products may not be used for more information about print speeds. 2 Some applications and/or functions, like double-sided printing, may affect your print quality and could result in all -in-one . WorkForce 500 Print | Copy | Scan | Fax...; X 10.3.9, 10.4.x, and 10.5.x Epson printer driver, Web to Page, Epson Scan, ArcSoft® Print Creations, ABBYY® ...
Quick Guide - Page 1

Epson WorkForce500 Series Quick Guide Basic Printing, Copying, Scanning, and Faxing Maintaining Your All-in-One Solving Problems
Quick Guide - Page 13

... sections: ■ "Connecting a Phone or Answering Machine" below . port Note: If you're connecting the WorkForce 500 Series to a DSL phone line, you must plug a DSL filter into the wall jack or you send faxes by entering fax numbers or selecting entries from the wall jack to 30 pages at a time. Connect the phone cable...
Quick Guide - Page 14

... the other party is a caller, the phone can be used fax numbers. ■ "Entering Fax Header Information" on page 15 ■ "Select Scan and Print Settings" on page 16 ■ "Setting Up a Speed Dial List" on the back of the WorkForce 500 Series (or to Answer, then press r. 5. Press Setup. 2. Select Communication, then press OK. 4. Select...
Quick Guide - Page 15

... numeric keypad to 20 digits. 3. Entering Your Phone Number 1. Setting Up Fax Features 15 Entering Your Sender Name 1. You can enter...number input screen. 2. Select Fax Settings, then press OK. Note: If you press a button, press Setup, select Maintenance, choose Beep, and select Off. Select Fax Header, then press OK. 5. To turn off the "beep" heard when you leave the WorkForce 500...
Quick Guide - Page 16

...number in your WorkForce 500 Series, select the size at which faxes are printed, and select when you want printed reports. 1. Then use the numeric keypad. Select Scan & Print Setup, then press OK. 16 Faxing...Using the Keypad to Enter Numbers and Characters Follow these settings to adjust the image quality of incoming and outgoing faxes, select the paper size loaded in international ...
Quick Guide - Page 17

... (Off). You can quickly select them for easy reference (see this screen: Setting Up Fax Features 17 4. Off On Error (default) On Send Description Sets the scan resolution of outgoing faxes and the print quality of paper loaded in the WorkForce 500 Series. Setting Up a Speed Dial List You can create a speed dial list of the...
Quick Guide - Page 18

...paper is loaded in the WorkForce 500 Series, then press x Start to print your speed dial list, follow these steps: 1. 3. Select Add Entry, then press OK. Use the numeric keypad to identify the speed dial entry (see page 16), then press OK. 7. Use the numeric keypad to enter a name to enter the fax number...Delete Entry instead. 5. Printing Your Speed Dial List To print your list. 18 Faxing a ...
Quick Guide - Page 20

... addition to manual transmission, here are some other ways you can enter a fax number: ■ If you've connected a telephone to the WorkForce 500 Series, you can dial the fax number from another page, press Back. Note: If the fax number is faxed. Your document is busy, you see the screen at right, select Send, then press OK. If...
Quick Guide - Page 21

... change the number of rings before the WorkForce 500 Series answers, see this screen: 2. You see page 14. When your telephone rings, lift the phone off the Auto Answer light and follow these steps: 1. After all the pages are larger than the paper size you select. Auto Answer light To receive faxes manually, turn it...
Quick Guide - Page 24

... document in Windows 1. Note: If you 've installed your printer software and connected the WorkForce 500 Series to open your WorkForce 500 Series software. Printing From Your Computer This section describes the basic...instructions on printing, see a window like this one: Select EPSON Stylus WorkForce 500 Series Click here to your computer as described on your Windows® or Macintosh®...
Quick Guide - Page 26

... printing Printing With a Macintosh See the section below for your print job. Open a photo or document in an application. 2. Select EPSON WorkForce 500 as the Printer setting. Click d to expand 4. Select EPSON WorkForce 500 Click to expand the Print window, if necessary. 26 Printing From Your Computer Mac OS® X 10.5 1. Click OK or Print...
Quick Guide - Page 28

...printer icon in an application. 2. To monitor your print job, then select an option to close the Page Setup window. 28 Printing From Your Computer Select the following settings: Select WorkForce 500 Select your Paper Size Select your paper... Note: To reduce or remove red-eye effects in the Paper Size list for details. Cancel printing Pause or resume printing Select the print job Mac OS X...
Quick Guide - Page 30

... WorkForce 500 on Cool Peel Transfer Paper Envelopes Select this setting Plain Paper/Bright White Paper Ultra Premium Photo Paper Glossy Premium Photo Paper Glossy Photo Paper Glossy Premium Photo Paper Semi-gloss Premium Presentation Paper Matte Envelope 30 Printing From Your Computer To monitor your print job, click the printer icon in your printer software. This tells the WorkForce 500...
Quick Guide - Page 33

... the print head three times, turn off your WorkForce 500 Series often, it . 6. Then try printing again. Cleaning the Print Head 33 Load letter-size plain paper in the sheet feeder. 2. If you don't see any dried ink soften. Press x Start. Caution: Never turn off the printer during a cleaning cycle or you see page...
Quick Guide - Page 38

... side). Note: If the screen is dark, the WorkForce 500 Series is loaded printable side up . Don't load paper above the arrow mark inside the guide. 38 Solving Problems...WorkForce 500 Series software. Also select EPSON Scan and click EPSON WorkForce 500 Series Scanner Driver Update. With Windows, you 're having trouble using your on the Maintenance tab in -one. Open your all-in the printer...
Quick Guide - Page 40

... use a small amount of glass cleaner on ink. Reload the paper. port. Press OK to clear any messages on the WorkForce 500 Series is connected to a telephone wall jack. Contact your DSL ... spray glass cleaner directly on -screen Epson Information Center for the necessary filter. ■ If fax calls are disconnected when you 're copying, place the document flat against the scanner glass. ...
Start Here - Page 5

... cable. When you won't be able to fax. Note: If you're connecting to a DSL phone line, you must use the WorkForce 500 Series for faxing, connect the included phone cord from a telephone... OS® X 10.3.9, 10.4.x, or 10.5.x. Contact your software that way. 2 Insert the WorkForce 500 Series software CD. To connect a telephone or answering machine, see the User Account Control screen, click ...
Start Here - Page 7

...Basic instructions for easy access to the WorkForce 500 Series User's Guide, FAQs, online ... see this screen, click Open the Printer List. 8 Follow the steps on -screen Epson Information Center. You're ready to add the WorkForce 500 Series. 9 Click Next again, if...? Days and hours of the screen to print, copy, scan, and fax! On-screen help with your Quick Guide or on the right side...

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