Dell XPS 8300 Support Question
Dell XPS 8300 Support Question
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Question posted by mardanci on April 23rd, 2014
How To Reformat Hard Drive Dell Xps 8300
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Related Dell XPS 8300 Manual Pages
Owner's Manual - Page 1
....dell.com | support.dell.com
Dell™ Dimension™ 8300 Series
USB 2.0 connectors (2) headphone connector
Service Tag
power connector voltage selection switch serial connector keyboard connector center/LFE connector line-out connector microphone connector USB 2.0 connectors (6)
CD or DVD activity light CD or DVD drive eject button floppy drive eject button* floppy drive light* hard drive...
Owner's Manual - Page 14
...to clean my computer • How to use Windows XP • Documentation for my computer • Documentation for devices (such
as memory,
the hard drive, and the operating system • Customer Care - Contact... guides. 3 Click Tell Me How.
Upgrade information for Your Computer www.dell.com | support.dell.com
What are located on your problem. 4 Follow the instructions on the screen...
Owner's Manual - Page 40
...computer locks up, particularly while using the Dell Support website or e-mail service, call Dell for information. • If necessary, ... FOR COMPATIBILITY - • Ensure that your computer exhibits one or more information about their computers and gain access to check the hard drive, floppy disks, or CDs.
E N S U R E T H A T Y O U P R O P E R L Y I N S T A L L E D A N D C O N F I...
Owner's Manual - Page 55
...and restart the computer.
= yellow = green = off
Advanced Troubleshooting 55 A possible floppy or hard drive failure has occurred. Suggested Resolution
1 Determine if a conflict exists by removing a card (not the...see "Resolving Software and Hardware Incompatibilities" on page 65).
4 If the problem persists, contact Dell (see page 113).
• If the computer has a video card, remove the card and...
Owner's Manual - Page 57
... error message on your screen identifying a problem with a device (such as a floppy drive or hard drive); Light Pattern
A B C D
A B C D
Problem Description Other failure has ...drive or hard drive), check the device to make sure that the cables are properly connected from the hard drive, CD drive, and DVD drive to the system board (see page 81).
• If the problem persists, contact Dell ...
Owner's Manual - Page 58
...; Select tests based on a symptom of the problem you are detected
Starting the Dell Diagnostics
NOTICE: Use the Dell Diagnostics to wait until you see the Windows desktop. Starting the Dell Diagnostics From Your Hard Drive 1 Shut down your hard drive (see page 58) or from the Dell Dimension ResourceCD (see page 27) and restart the computer. 2 When the...
Owner's Manual - Page 66
...files and possibly affect programs installed on your primary hard drive.
Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to complete. See the documentation that were installed during assembly of the computer. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows...
Owner's Manual - Page 67
...XP Setup screen appears, and the operating system begins to recover your computer. If the operating system logo appears, wait until you see the Windows desktop... Exit if Install Windows XP message appears. 3 Restart the computer. 4 Press immediately after the DELL™ logo appears.
...the information on the size of the hard drive and the speed of Windows XP, press to select that option. ...
Owner's Manual - Page 108
...dell.com | support.dell.com
Changing Boot Sequence for the Current Boot You can use this feature, for example, to tell the computer to boot from the hard drive when the diagnostic tests are complete.
1 Turn on the ResourceCD, but you see the Microsoft Windows desktop... the device that is to boot from the CD drive so that you can run the Dell Diagnostics on (or restart) your computer. 2 When...
Owner's Manual - Page 144
...
Files and Settings Transfer Wizard, 20
floppy drive adding, 96 problems, 33
front door reattaching, 75
H
hard drive problems, 35
hardware conflicts, 65 Dell Diagnostics, 58 problems, 40
Hardware Troubleshooter, 65... error, 37
Microsoft License Label, 14 modem
problems, 35
monitor blank, 50 hard to read, 50 problems, 50
motherboard. See system board
N
network problems, 44
O
Operating ...
Owner's Manual - Page 145
...drive, 34 CD-RW drive, 34 computer crashes, 38-39 computer stops responding, 38 conflicts, 65 Dell Diagnostics, 58 diagnostic lights, 54 drives, 33 DVD drive, 35 e-mail, 35 error messages, 37 finding solutions, 30 floppy drive, 33 general, 38 hard drive... Compatibility Wizard, 39
R
reinstalling Windows XP, 66
ResourceCD, 62 Dell Diagnostics, 58
S
safety instructions, 9 scanner
problems, 47 screen.
Setup Guide - Page 7
For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
5 Setting Up Your XPS Desktop
This section provides information about setting up your computer. WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with your Dell XPS 8300 desktop.
Setup Guide - Page 21
... (optional) - Covers the FlexBay slot.
7
USB 2.0 connectors (2) - Using Your XPS Desktop
8 Optical drive eject buttons (2) - A blinking white light indicates
hard drive activity. Press the marked portion on the lower end of data, never turn off the computer while the hard drive activity light is inserted.
2 Media Card Reader - CAUTION: To avoid loss of the button to USB...
Setup Guide - Page 45
..., display, memory, hard drive, and so on the screen.
6. When the DELL logo appears, press immediately to run Dell diagnostics, the computer invokes the Pre-boot System Assessment (PSA).
Using Support Tools
4. NOTE: If your computer.
3.
then, shut down the error code and problem description and contact Dell (see the Microsoft Windows desktop; Write down your...
Setup Guide - Page 47
... any of System Restore and DataSafe Local Backup
when installing the Dell factory-installed software on a newly installed hard drive
Dell Factory Image Restore Operating System disc
to restore your computer to...
when operating system failure prevents the use of the following options:
CAUTION: Using Dell Factory Image Restore or the Operating System disc to reinstall only the operating system ...
Setup Guide - Page 50
... operating state
• Create system recovery media (see the Microsoft Windows desktop; Select Repair Your Computer.
48 Restoring Your Operating System
NOTE: If Dell DataSafe Local Backup is not available on your computer, use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your computer...
Setup Guide - Page 52
... or USB key and restart the computer.
2.
To restore the operating system and Dell factory-installed software on your computer, it was in case of the recovery options... created using Dell DataSafe Local Backup, to return your hard drive to the operating state it is designed to wait until you see the Microsoft Windows desktop; then, shut down your computer.
• Hard drive failure that...
Setup Guide - Page 53
... use Dell DataSafe Local Backup (see the Microsoft Windows desktop; If possible, back up the data before using this option. NOTE: If you purchased the computer. NOTE: If Dell Factory ...all data on the hard drive and removes any programs or drivers installed after you received your computer-including data files-are permanently deleted from the hard drive. Use Dell Factory Image Restore only...
Setup Guide - Page 54
...field, then click OK.
6. NOTE: If you do not want to continue to reformat the hard drive and restore the system software to proceed with the Factory Image Restore, click Cancel.
...the factory condition, then click Next.
Click Finish to select Dell Factory Tools, then Dell Factory Image Restore.
7.
The Dell Factory Image Restore welcome screen appears. The Confirm Data Deletion ...
Setup Guide - Page 66
... vary by region. To launch the Dell Support Center, click Start → All Programs→ Dell→ Dell Support Center→ Launch Dell Support Center. Computer Model
Dell XPS 8300
Processor
Type
Intel Core i5 Intel Core i7
System Chipset
Type
Intel H67
Drives
Internally accessible
Externally accessible
two 3.5-inch bays for SATA hard drives
two 5.25-inch bays for...
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