I Am Using Windows 7 System And Facing Issue With Mouse Pad , It Does Not Work

Please boot the computer in Safe Mode. To boot the computer in Safe Mode, turn on the computer and start tapping F8 keys which would take you to Advanced Boot Options screen. Using the up and down arrow key, select “Safe Mode” to boot the computer into Safe Mode.

You may also click on the link below which will give you steps to login into Safe Mode:

http://dell.to/1gt6cpv

If the touchpad is working fine in Safe Mode then follow the steps mentioned below:

Uninstall the touchpad drivers:

-- Click Start.
-- Click Control Panel.
-- Open Device Manager.
-- Uninstall the touchpad drivers.
-- Restart the computer

To install the touch pad driver click the link mentioned below:

http://dell.to/17EbZmU

-- Enter the system Service Tag and choose the Operating System.
-- Download and install the drivers for touchpad.
-- Restart the computer.
-- Please check if the issue is resolved now.

You can also refer the link mentioned below to troubleshoot on touchpad issues:

You can refer the Dell Article 277550 on http://dell.to/17EbZmU

http://dell.to/1dlzQxw

Please respond for further assistance.

Thanks & Regards
Rathish C
#iworkfordell
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