Dell STUDIO XPS 16 Support Question
Dell STUDIO XPS 16 Support Question
Find answers below for this question about Dell STUDIO XPS 16 - OBSIDIAN - NOTEBOOK.Need a Dell STUDIO XPS 16 manual? We have 2 online manuals for this item!
Question posted by Egganika on October 5th, 2011
Is There Next Day Service For Dell Notebooks In India? Do The Reps Come Home ?
My dad's dell laptop has some problem with a few keys on the keypad....the letters c,g,etc dont work....would like to know if they offer next day service at home.the laptop has 5 yr warranty so online it does show next day service available.
Current Answers
Related Dell STUDIO XPS 16 Manual Pages
Setup Guide - Page 6
... Image Restore 40 Operating System Reinstallation 42
Getting Help 44 Technical Support and Customer Service 45 DellConnect 45 Online Services 45 AutoTech Service 46 Product Information 47 Returning Items for Repair Under Warranty or for Credit 47 Before You Call 48 Contacting Dell 49
Finding More Information and Resources 50 Basic Specifications 52 Index 61
4
Setup Guide - Page 35
... Documentation, Warranty Information, System Information, Upgrades & Accessories)
The top of the Dell Support Center home page displays your Studio XPS)
• Assistance from Dell (Technical Support with DellConnect™, Customer Service, Training and Tutorials, How-To Help with Dell on the Dell Support website at support.dell.com. Using Support Tools
Dell Support Center
The Dell Support...
Setup Guide - Page 47
...
Technical Support and Customer Service
Dell's support service is a simple online access tool that allows a Dell service and support associate to access your Studio XPS through the following websites and e-mail addresses: Dell Support websites • support.dell.com • support.jp.dell.com (Japan only) • support.euro.dell.com (Europe only)
45 Online Services
You can learn about...
Setup Guide - Page 48
... a problem with your order. Have your invoice or packing slip handy when you have ordered, you can call your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for the information needed to support.dell.com, or you call .
46 For the telephone number to call the automated order-status service...
Setup Guide - Page 52
... your Studio XPS may void your Studio XPS with new or additional the Service Manual on the Dell™ Support website at support.dell.com. reinstall or replace a worn or defective part.
NOTE: Drivers and documentation updates can be found on the Dell Support website
memory, or a new hard drive.
Check your warranty and return policies before working inside your Studio XPS.
Setup Guide - Page 53
... More Information and Resources
If you need to:
find solutions and answers to common questions. find your Studio XPS.
You must use the service tag to identify your Studio XPS and also see the Regulatory Compliance Homepage at support.dell.com.
51 access technical support and product help. only), Safety instructions, Regulatory information, Ergonomics information, and...
Service Manual - Page 2
... 1394 module in Before You Begin.
2. Back to Contents Page Back to Contents Page
IEEE 1394 Module
Dell™ Studio XPS™ 1640 Service Manual Removing the IEEE 1394 Module Replacing the IEEE 1394 Module
CAUTION: Before working inside your computer, read the safety information that no stray screws remain inside the computer. Remove the...
Service Manual - Page 3
...To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by your warranty.
Follow the instructions in the computer base. 2. Remove the AC adapter cable from ...Contents Page
AC Adapter Connector
Dell™ Studio XPS™ 1640 Service Manual Removing the AC Adapter Connector Replacing the AC Adapter Connector
CAUTION: Before working inside the computer. Place ...
Service Manual - Page 5
...) on the audio board and the system board. NOTICE: Only a certified service technician should perform repairs on the audio board and the system board. 4.
Disconnect the.... Back to Contents Page
Audio Board
Dell™ Studio XPS™ 1640 Service Manual Removing the Audio Board Replacing the Audio Board CAUTION: Before working inside your warranty. For additional safety best practices information,...
Service Manual - Page 7
... to the system board, remove the main battery (see Before Working Inside Your Computer).
3. Processor components should perform repairs on your warranty. Back to Contents Page
Base Cover
Dell™ Studio XPS™ 1640 Service Manual Removing the Base Cover Replacing the Base Cover
CAUTION: Before working inside your computer, read the safety information that shipped with...
Service Manual - Page 8
...Page
Battery Latch Assembly
Dell™ Studio XPS™ 1640 Service Manual Removing the Battery Latch Assembly Replacing the Battery Latch Assembly
CAUTION: Before working inside the computer....strap or by your warranty. Failure to do so may result in place.
5. For additional safety best practices information, see Before Working Inside Your Computer) before working inside your computer,...
Service Manual - Page 10
... and clean to prevent the computer cover from potential damage and to help to ensure your warranty. Back to Contents Page
Before You Begin
Dell™ Studio XPS™ 1640 Service Manual
Recommended Tools Turning Off Your Computer Before Working Inside Your Computer
This section provides procedures for removing and installing the components in your computer...
Service Manual - Page 15
... screw and the processor when removing or replacing the processor, press to apply slight pressure to the center of processor
6. Back to Contents Page
Processor
Dell™ Studio XPS™ 1640 Service Manual Removing the Processor Installing the Processor
CAUTION: Before working inside your computer.
Service Manual - Page 19
...). 3. Make note of the computer base. 8. Back to Contents Page
Display Assembly
Dell™ Studio XPS™ 1640 Service Manual Removing the Display Assembly Replacing the Display Assembly CAUTION: Before working inside your computer, read the safety information that shipped with your warranty. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap...
Service Manual - Page 22
...cable
Replacing the eSATA Connector
1.
Damage due to servicing that shipped with your warranty. Route the eSATA cable through the routing guide. ...Dell™ Studio XPS™ 1640 Service Manual Removing the eSATA Connector Replacing the eSATA Connector
CAUTION: Before working inside the computer. Remove the system board (see Before Working Inside Your Computer) before working...
Service Manual - Page 23
...warranty. Removing the Thermal Fan
1. Place the thermal fan on your computer.
Remove the two screws that secure the thermal fan to the computer base. 4. Back to Contents Page
Thermal Fan
Dell™ Studio XPS™ 1640 Service Manual Removing the Thermal Fan Replacing the Thermal Fan
CAUTION: Before working...computer. Damage due to servicing that is not authorized by Dell™ is not ...
Service Manual - Page 25
...service technician should perform repairs on your warranty. Lift the hard drive assembly out of the hard drive. Damage due to servicing that is not authorized by Dell™ is on the new hard drive (see the Dell... the main battery (see Before Working Inside Your Computer) before removing...to Contents Page
Hard Drive
Dell™ Studio XPS™ 1640 Service Manual Removing the Hard ...
Service Manual - Page 28
... the palm rest. 2. Follow the instructions in Before You Begin.
2.
Be careful when removing and handling the keyboard.
6. Back to Contents Page
Keyboard
Dell™ Studio XPS™ 1640 Service Manual Removing the Keyboard Replacing the Keyboard
CAUTION: Before working inside your computer, read the safety information that shipped with your computer. Damage due to...
Service Manual - Page 30
...You Begin.
2. Removing the Memory Module(s)
1. Back to Contents Page
Memory
Dell™ Studio XPS™ 1640 Service Manual Removing the Memory Module(s) Replacing the Memory Module(s)
CAUTION: Before working inside your computer, read the safety information that are covered under your computer warranty. Your computer has two user-accessible SODIMM sockets that is not authorized...
Service Manual - Page 32
...
Wireless Mini-Card
Dell™ Studio XPS™ 1640 Service Manual Removing the Mini-Card Replacing the Mini-Card
CAUTION: Before working inside your computer, read the safety information that secures the Mini-Card to the system board. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by your warranty. Remove the...
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