Dell PowerEdge R900 Support Question
Dell PowerEdge R900 Support Question
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Question posted by Shedrdowe on September 29th, 2014
How Do I Remove My Drac Controller In Poweredge R900
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Current Answers
Answer #1: Posted by JCatDell on September 29th, 2014 9:31 AM
JCatDell
Member since:
March 11th, 2014 Points: 136,220
Member since:
March 11th, 2014 Points: 136,220
Hi Shedrdowe,
Hi the instructions on page 112. ftp://ftp.dell.com/Manuals/all-products/esuprt_ser_stor_net/esuprt_poweredge/poweredge-r900_Owner%27s%20Manual_en-us.pdf
Josh Craig
Dell | Social Outreach Services - Enterprise
Get Support on Twitter @DellCaresPro
Related Dell PowerEdge R900 Manual Pages
Information Update - Page 1
...the BMC or the DRAC5, you must update the firmware for 8-GB Memory Modules
Your Dell™ PowerEdge™ R900 system now supports the following 8-GB memory configurations: • 32 GB - 4 x 8-GB quad-rank...: Some operating systems cannot support more information on your system. If the BMC and DRAC firmware are incompatible-BMC 2.27 installed with DRAC5 version 1.33 or BMC 1.79 installed...
Hardware Owner's Manual (PDF) - Page 4
... 45 Integrated Devices Screen 46 PCI IRQ Screen 47 Serial Communication Screen 47 Embedded Server Management Screen 48 System Security Screen 48 Trusted Platform Module (TPM) Security Screen ...System Password 50 Using the Setup Password 53
Disabling a Forgotten Password 54
Baseboard Management Controller Configuration . . . 54 Entering the BMC Setup Module 55 BMC Setup Module Options 55
...
Hardware Owner's Manual (PDF) - Page 8
... System Memory 139 Troubleshooting an Optical Drive 141 Troubleshooting a Hard Drive 142 Troubleshooting a SAS or SAS RAID Controller Card . 144 Troubleshooting Expansion Cards 145 Troubleshooting Processors 147
5 Running the System Diagnostics 149
Using PowerEdge Diagnostics 149 System Diagnostics Features 149 When to Use the System Diagnostics 150 Executing System Diagnostics 150...
Hardware Owner's Manual (PDF) - Page 59
....
This could cause serious injury and/or death. Inside the System
8
7 9
6 5 4 3 2
1
10
1 Front fan 3 RAID controller 5 Processor heat sink 7 Memory riser 9 PCI Express card
2 Intrusion switch 4 SAS backplane 6 Center brace 8 Back fan 10 Hard drives
Removing and Installing the Top Cover
CAUTION: If the system is rack mounted, make sure the rack...
Hardware Owner's Manual (PDF) - Page 86
PCI Express Add-in Cards
NOTICE: The server must be powered down to install or remove a card from the electrical outlet.
2 Open the system. Damage due to servicing...: System boot is not supported from a hard drive, the drive must be attached to the primary (or boot) controller. The System Setup program provides options that came with the product. See "Using the System Setup Program" on page ...
Hardware Owner's Manual (PDF) - Page 114
.... See "Installing the I /O riser. SAS Backplane (Service-only Procedure)
Removing the SAS Backplane (3.5" Hard Drives)
1 Remove the system board.
See "Hard Drives" on page 62. 4 Disconnect the control panel connector from the back of the plastic clips. 6 Press the DRAC onto the I/O riser until three DRAC mounting posts snap into place. 7 Attach the two ribbon...
Hardware Owner's Manual (PDF) - Page 130
... from another computer and run successfully, the problem is installed and configured, connect into the DRAC from the front to the back (or back to the front). Troubleshooting the Keyboard
Problem ...connected to the connector on page 149.
If two monitors are enabled. See "Using PowerEdge Diagnostics" on the expansion card, not to the system's integrated video connector.
3 Determine...
Hardware Owner's Manual (PDF) - Page 132
...I /O Device" on page 165. If the problem is resolved, replace the interface cable. 3 Remove power from the system and any peripheral devices connected to the serial port. 2 Swap the serial ...USB port is confined to the serial port is resolved, replace the serial device. See "Using PowerEdge Diagnostics" on page 41.
132
Troubleshooting Your System Action 1 Enter the System Setup program, ...
Hardware Owner's Manual (PDF) - Page 135
See "Using PowerEdge Diagnostics" on page 86.
9 Run the appropriate online diagnostic test. Troubleshooting a Damaged System
Problem •...Drive-carrier connections to the electrical outlet, and turn on page 60. 2 Ensure that you removed. See "Installing the Top Cover" on page 165. See "Removing the Top Cover" on the system and
attached peripherals. If the tests fail, see your Product...
Hardware Owner's Manual (PDF) - Page 138
....
Troubleshooting a Fan
Problem • System-status indicator is on page 165. See "Removing the Top Cover" on page 69. If the problem persists, see your Product Information ...See "Installing a Power Supply" on page 60. See "Using PowerEdge Diagnostics" on
page 138. CAUTION: The cooling fans are authorized to remove the system cover and access any procedure, see "Getting Help" on...
Hardware Owner's Manual (PDF) - Page 139
... performing any of each fan, see Figure 3-1.
4 Ensure that the faulty fan's power cable is firmly attached to remove the system cover and access any procedure, see "Getting Help" on page 70. See "Using PowerEdge Diagnostics" on page 149. 2 Turn on page 41. Troubleshooting Your System
139
See "Entering the System Setup...
Hardware Owner's Manual (PDF) - Page 141
... Ensure that the drive's Optical Drive Controller is securely connected to the optical drive and to the backplane. 7 Close the system. See "Removing the Top Cover" on page 60. ... Optical drive indicator does not blink during boot.
b Open the system. See "Using PowerEdge Diagnostics" on the system and attached peripherals. Action
CAUTION: Only trained service technicians are authorized ...
Hardware Owner's Manual (PDF) - Page 142
...with a single hard drive, continue to the next step.
3 Remove power from your system, reseat the hard drive, and restart the...If you proceed. 1 Run the appropriate online diagnostics test.
See "Using PowerEdge Diagnostics" on the hard drive. See the documentation supplied with the host... see your system has a SAS RAID controller card, perform the following steps: a Restart the system and press ...
Hardware Owner's Manual (PDF) - Page 144
...remove the system cover and access any necessary corrections, and restart the system. Problem
• Error message indicates a problem with the SAS or SAS RAID controller card.
• SAS or SAS RAID controller...problem is enabled.
See "Using PowerEdge Diagnostics" on page 149.
2 Enter the System Setup program and ensure that the SAS or SAS RAID controller card is not resolved, continue ...
Hardware Owner's Manual (PDF) - Page 147
...PowerEdge Diagnostics" on page 60. See "Removing the Top Cover" on page 149. 2 Remove power from the system and attached peripherals, and then disconnect the system from the electrical outlet. See "Processors" on page 165, otherwise continue to the next step. 9 If only one processor is identified: a Remove... heat sink is properly installed. See "Removing the Top Cover" on the system and...
Hardware Owner's Manual (PDF) - Page 149
...8226; Run tests individually or collectively. • Control the sequence of menus and options for technical assistance. Using PowerEdge Diagnostics
To assess a system problem, first use ...PowerEdge diagnostics. For information about using diagnostics, see the Server Administrator User's Guide. Running the System Diagnostics
149
To access the online diagnostics, log into the Server...
Hardware Owner's Manual (PDF) - Page 178
...- You must usually be revised to remove the processor chip. A standard for processor...on another processor. P R O C E SS O R -
Remote access controller.
178
Glossary Memory that provides electrical power to 4 GB, multitasking, and virtual... systems to implement a memory address space of 16 MB to servers and storage systems in protected mode.
An operating mode that allows...
Hardware Owner's Manual (PDF) - Page 183
...panel features, 19
baseboard management controller
BMC, 54 configuration, 54
battery RAID, 84
removing, 85
system, 108
replacing, 108 troubleshooting, 136
blank drive
installing, 63 removing, 62
memory, 92 power supply...baseboard management controller, 54 jumpers, 153 memory, 44 memory mirroring, 94 memory sparing, 93 non-optimal memory, 93 processor, 44 RAID, 13
connector battery, 109 DRAC network,...
Hardware Owner's Manual (PDF) - Page 184
... troubleshooting, 135
Dell contacting, 170 Enterprise Training and Certification, 167
diagnostics executing, 150 messages, 39 PowerEdge, 149 running system, 149 support service, 167 system, 149 testing options, 150 when to use, 150
drive blank installing, 63 removing, 62
drive carrier installing SAS hard drive into SATAu, 66 installing SATA hard drive into...
Hardware Owner's Manual (PDF) - Page 185
...removing power supply, 68
I
indicator codes hard drive, 15 power, 20
indicators back panel, 19 front panel, 13 NIC, 22 power supply, 21
installing back system fan, 73 back system fan housing, 75 cooling shroud, 77 DRAC...84 SAS backplane (2.5-inch hard
drives), 119 SAS backplane (3.5-inch hard
drives), 116 SAS controller card, 80 SAS hard drive into SATAu drive
carrier, 66 SATA hard drive into SATAu ...
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