Dell OptiPlex 990 Support Question
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Question posted by corlelaine on November 20th, 2013
Dell Optiplex 990 Does Not Boot, Lights 1 And 3 Remain On
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Related Dell OptiPlex 990 Manual Pages
User Manual - Page 1
...D05D, D03S, D01U Regulatory Type: D09M001, D05D001, D03S001, D01U002 January 2011 Dell OptiPlex 990
Setup And Features Information
About Warnings
WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Front And Back View
Figure 1. USB 2.0 connectors (4)
9. drive activity light 10.
headphone connector 4. Front And Back View Of Mini Tower
1. security...
Technical Guide - Page 3
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 MINI TOWER COMPUTER (MT) VIEW
FRONT VIEW
BACK VIEW
1 Power Button, Power Light
6 Optical Drive (optional)
10 Power Supply Diagnostic 14 Expansion Card Slots(4) Light
2 Optical Drive Bay (optional)
3 Headphone Connector
4 Microphone Connector
7 Optical Drive Eject Button 8 USB 2.0 Connectors (4) 9 Drive Activity Light
11 Power ...
Technical Guide - Page 4
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
MT System Board Components
Number
Name
Number
Name
1
Internal Speaker Connector (INT_SPKR)
13
PCI Connector(SLOT3)
2
Front IO Connector (FRONTPANEL)
3
Thermal Sensor Connector(...
Technical Guide - Page 5
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 DESKTOP COMPUTER (DT) VIEW
FRONT VIEW 1 Optical Drive
BACK VIEW 5 Microphone Connector 9 Padlock Ring
13 Expansion Card Slots(4)
2 Optical Drive Eject Button 6 Headphone Connector 10 Security Cable Slot
3 Power Button, Power Light
4 USB Connectors (4)
7 Drive Activity Light 8 Diagnostic Lights (4)
11 Power Connectors 12 Back Panel ...
Technical Guide - Page 6
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
DT System Board Components
Number
Name
1
Internal Speaker Connector
(INT_SPKR)
2
Front IO Connector (FRONTPANEL)
3
Thermal Sensor Connector(THRM_2)
4
SATA 0 Connector(SATA0)
5
SATA 1 Connector(...
Technical Guide - Page 7
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 SMALL FORM FACTOR COMPUTER (SFF) VIEW
FRONT VIEW
1 Optical Drive
5 Microphone Connector
2 Optical Drive Eject Button 6 Headphone Connector
3 Power Button, Power Light
4 USB 2.0 Connectors (2)
7 Diagnostic Lights (4) 8 Drive Activity Light
BACK VIEW 9 Padlock Ring
10 Security Cable Slot 11 Power Connectors
13 Power Supply Diagnostic...
Technical Guide - Page 8
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
SFF System Board Components
Number
Name
1
P1 power Connector (POWER)
2
System fan Connector (FAN_HDD)
3
Internal Speaker Connector (INT_SPKR)
4
Buzzer (BEEP)
5
PCI-e 4x Connector(...
Technical Guide - Page 9
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 ULTRA SMALL FORM FACTOR COMPUTER (USFF) VIEW
FRONT VIEW 1 Optical Drive
2 Optical Drive Eject Button
3 Power Button, Power Light
4 Drive Activity Light
5 Diagnostic Lights (4)
6 Headphone Connector 7 Microphone Connector 8 USB Connectors (2)
BACK VIEW
10 Wi-Fi Antenna (optional) 17 Line-in/ Microphone Connector
11 Network Activity ...
Technical Guide - Page 10
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
USFF System Board Components
Number
Name
Number
Name
1
Front Panel Connector (FRONTPANEL)
10
SATA 1 Connector(SATA_1)
2
Memory Connector(DIMM_2)
11
SATA 0 Connector(SATA_0)
3
...
Technical Guide - Page 11
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
MARKETING SYSTEM CONFIGURATIONS
NOTE: Offerings may vary by country. For more ... Windows Vista® Business SP2 (32 and 64 bit), Windows Vista® Ultimate SP2 (32 bit)
Basic Driver support only via Dell.com
FreeDOS for (N-series), Ubuntu® Linux version 10.10 (China only)
X
X
X
X
CHIPSET
Chipset Non-volatile memory on...
Technical Guide - Page 12
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 PROCESSOR
NOTE: Global Standard Products (GSP) are a subset of configurations managed on a worldwide basis. They also enable companies to change and may vary by locking in specific product configurations worldwide. Processor availability subject to implement global IT standards by region/ country. This allows customers to Dell ...
Technical Guide - Page 13
... 4GB
Up to 4GB
1GB
1GB
16GB1
16GB1
USFF
2 Up to operate, but with a slight reduction in pairs of matched memory size, speed, and technology. DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 MEMORY
NOTE: Memory modules should be less than 4GB.
Technical Guide - Page 14
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
DRIVES AND REMOVABLE STORAGE
Bays: 5.25-inch Optical Bay Supported (External) Optical Drives Supported (maximum) Hard Drive Bay Supported (Internal)
MT
DT
2
1
2
1
2
1
Hard ...
Technical Guide - Page 15
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
DRIVES AND REMOVABLE STORAGE
MT
DT
RAID 0 Performance: (includes two...1.5Gbit/s
X
X
DVD-ROM3 SATA 1.5Gbit/s
X
X
Media Card Reader: (requires slim line optical)
Dell 19 in 1 Media Card Reader
X
X
SFF
USFF
X X X
X
X
X
X
X
X
NOTE: Dell 19 in 1 Media Card Reader (MCR) is not available on the MT and DT and may not ...
Technical Guide - Page 16
...
1 Rear
Optional FH card
Optional FH card
2 Rear
Optional LP card
Optional LP card
1 Rear 1 Rear
1 Front 1 Rear 1 Front, 1 Rear
USFF 2 Front, 5
Rear
16
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
GRAPHICS/VIDEO CONTROLLER
NOTE: MT supports full height (FH) cards and DT and SFF supports low profile (LP) cards. See chassis diagrams...
Technical Guide - Page 17
... Dell Business Audio Speaker Dell AX210 2.0 Desktop Speakers Dell AX510/AX510PA Flat Panel Soundbar Speakers
KEYBOARD AND MOUSE
Dell USB Entry Keyboard with optional palmrest Dell Multimedia Pro Keyboard Dell Smartcard Keyboard Dell USB Optical Mouse Dell ... and DT and SFF supports low profile (LP) cards. DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
COMMUNICATIONS - COMMUNICATIONS -
Technical Guide - Page 18
....
2 Service may be available. Depending on system board
Optional
Optional
Standard
1TPM is not available in all countries. DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
SECURITY
Trusted Platform Module (TPM) 1.21 Chassis Intrusion Switch Dell Smartcard Keyboard Chassis lock slot and loop support
MT
DT
SFF
USFF
Integrated on your country regulations, no-TPM...
Technical Guide - Page 23
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
AUDIO
INTEGRATED REALTEK ALC269Q HIGH DEFINITION AUDIO High Definition ... Power consumption (standby operation) IEEE standards compliance (example 802.1P) Hardware Certifications (example FCC, B, GS mark...) Boot ROM Support Network Transfer Mode (example Full Duplex, Half Duplex)
Network Transfer Rate (example 10BASE-T (half-duplex)...
Technical Guide - Page 24
... not connote an actual operating speed of 1 Gb/sec. COMMUNICATIONS - DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 COMMUNICATIONS -
Broadcom NetXtreme 10/100/1000 PCIe Gigabit1...
IEEE standards compliance (example 802.1P)
Hardware Certifications (example FCC, B, GS mark...)
Boot ROM Support
Network Transfer Mode (example Full Duplex, Half Duplex) Network Transfer Rate (example...
Technical Guide - Page 43
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 BIOS DEFAULTS
System Configuration
Video Performance Virtualization Support Security
Power Management... Wake on LAN:
Service Tag: Asset Tag: SERR Message:
Numlock LED: USB Emulation: Keyboard Errors: POST HotKeys: Fast Boot:
Enable Enable COM1 RAID On Enable USB Controller Disable Enable Enable (Front USB, Rear Dual USB, Rear Quad USB, PCI...
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