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Dell OptiPlex 960 Support Question

Dell OptiPlex 960 Support Question

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Question posted by chetdmall on December 20th, 2013

How To Set Password Optiplex 960

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Answer #1: Posted by BusterDoogen on December 20th, 2013 1:24 PM
This answer was accepted by the poster of the original question.
BusterDoogen

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Please try the below mentioned steps to fix this issue:

Load the BIOS defaults. (Press the F2 key on the Dell logo screen to enter the BIOS setup. Load BIOS defaults, save and exit)

To clear the current CMOS settings, follow the steps given below:

 

1. Turn off the computer and disconnect the power cable from the electrical outlet

2. Remove the computer cover

3. Reset the current CMOS settings:

a) Locate the password (PSWD) and CMOS (RTC_RST) jumpers on the system board. (The jumper locations on the mini-tower computers are shown in the image below.)

b) Remove the jumper plug from its pins

c) Place the password jumper plug on the RTC_RST pins and wait approximately 5 seconds

d) Remove the jumper plug from the RTC_RST pins and place it back on the password pins

Close the computer cover.

Connect your computer and devices to electrical outlets and turn them on.

I hope this is helpful to you!

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Related Dell OptiPlex 960 Manual Pages

Setup and Quick Reference Guide - Page 1

Models DCSM, DCNE, DCCY www.dell.com | support.dell.com For more information about your computer. Dell™ Optiplex960 Setup and Quick Reference Guide This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com.
Setup and Features Information Tech Sheet - Page 1

Dell™ OptiPlex960 Setup and Features Information Mini Tower - Front and Back View 1 234 5 6 13 14 15 16 7 17 8 9 10 12 18 11 1 hard drive activity light 3 WiFi (...
Technology Guide - Page 1

DELLTM OPTIPLEXTM960 TECHNICAL GUIDEBOOK INSIDE THE OPTIPLEX 960 V.4
Technology Guide - Page 3

... of the reasons Dell is a world leader in the OptiPlex 960, with a suite of the built-in productivity options available. And the OptiPlex 960 delivers: Help reduce power consumption-and cost- DELL™ OPTIPLEX960 TECHNICAL GUIDE DELL™ OPTIPLEX960 Professional users seeking a sophisticated, powerful desktop need , with the global Dell service and support...
Technology Guide - Page 4

DELL™ OPTIPLEX960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW FRONT VIEW 1 Hard Drive Activity Light 2 Link Integrity Light 3 Wi-FI Light (optional) 4 Diagnostic Lights 5 Power Button, Power ...
Technology Guide - Page 5

DELL™ OPTIPLEX960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW (CONT.) BACK PANEL CONNECTORS 1 PS/2 Mouse...Power 6 Connector (12VPOWER) 17 PCI Connector (SLOT2, SLOT3) 7 Memory Module Connectors (4) 18 PCIe x1 Connector (SLOT4) 8 Password Reset Pins (PSWD) 19 RTC Battery 9 System Status LEDs Panel Connector 20 Serial Connector 10 Front Panel Connectors (3) 21 Floppy ...
Technology Guide - Page 6

DELL™ OPTIPLEX960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW FRONT VIEW 1 Power Button, Power Light 2 5.25" Drive Bay 6 Bezel 7 Microphone Connector 3 Headphone Connector 8 3.5" Drive Bay 4 USB 2.0 Connectors (2) 9 Diagnostic Lights 5 Dell Badge ...
Technology Guide - Page 7

DELL™ OPTIPLEX960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW (CONT.) BACK PANEL CONNECTORS 1 PS/2 Mouse Connector 8...SLOT2) Processor Power 3 Connector (12VPOWER) Memory Module 4 Connectors (DIMM_1, DIMM_2, DIMM_3, DIMM_4) 5 SATA Connectors (3) 6 Password Jumper (PSWD) 7 Internal USB Connector (FLEX_USB) 15 PCI Connector (SLOT3) 16 PCI Express x1 Connector (SLOT4) 17 ...
Technology Guide - Page 8

DELL™ OPTIPLEX960 TECHNICAL GUIDE SMALL FORM FACTOR COMPUTER (SFF) VIEW FRONT VIEW 1 Power Button, Power Light 6 Headphone Connector 2 5.25" Drive Bay 7 Microphone Connector 3.5" Flex Bay for Floppy 3 ...
Technology Guide - Page 9

DELL™ OPTIPLEX960 TECHNICAL GUIDE SMALL FORM FACTOR COMPUTER (SFF) VIEW (CONT.) BACK PANEL CONNECTORS 1 ...Port Connector Intrusion Switch 13 Connector (INTRUDER) Front Panel Thermal 14 Sensor Cable Connector 15 Real Time Clock Reset (RTCRST) 5 Password Jumper Pins (PSWD) 16 PCI Express x16 Connector (SLOT1) 6 SATA Drive Connectors (3) 7 Internal (FlexBay) USB Connector 17...
Technology Guide - Page 10

... configuration contained within SPI_FLASH - no dedicated LOM EEPROM 10 For more information regarding the configuration of the following Operating Systems will be preinstalled. DELL™ OPTIPLEX960 TECHNICAL GUIDE MARKETING SYSTEM CONFIGURATIONS NOTE: Offerings may vary by region.
Technology Guide - Page 11

... X-GSP X-GSP 11 This allows customers to reduce the number of configurations managed on a worldwide basis. They also enable companies to Dell customers. DELL™ OPTIPLEX960 TECHNICAL GUIDE PROCESSOR NOTE: Global Standard Products (GSP) are a subset of Dell's relationship products that are not a measure of performance.
Technology Guide - Page 12

...NOTE: The entire 8GB memory range is less than having to physically visit systems. The OptiPlex 960 supports the latest generation of Intel ® vPro™ technology. This functionality allows IT... management offers you a choice of built-in the 4GB range. DELL™ OPTIPLEX960 TECHNICAL GUIDE ADVANCED SYSTEM MANAGEABILITY MODES NOTE: Hardware management mode options allow you to...
Technology Guide - Page 13

...RPM HDD 80GB1 SATA 7200 RPM HDD MT DT SFF 1 1 1 (slimline) 2 1 1 (slimline) 2 1 x 3.5" or 2 x 2.5" 1 x 3.5" or 2 x 2.5" 2 1 1 4 3 3 1 1 1 X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X 13 DELL™ OPTIPLEX960 TECHNICAL GUIDE MEMORY (CONT.) 800MHz Memory configurations (Cont.) 2GB DDR2 Non-ECC SDRAM, 800MHz, (4 DIMM) 2GB...
Technology Guide - Page 14

DELL™ OPTIPLEX960 TECHNICAL GUIDE DRIVES AND REMOVABLE STORAGE (CONT.) MT DT SFF 3.5" RAID 1 Data Protection: (includes two matching capacity/speed hard drives) 160GB1 SATA 10K RPM HDD X ...
Technology Guide - Page 15

... GE Optional full height or low profile card 1 Up to support integrated graphics, depending on operating system, system memory size and other factors. DELL™ OPTIPLEX960 TECHNICAL GUIDE SYSTEM BOARD CONNECTORS NOTE: See Detailed Engineering Specifications for port/connector locations USB 2.0 (includes two internal) Serial PS/2 eSATA Parallel Network Connector...
Technology Guide - Page 16

... Management Technology support) Broadcom NetXtreme 10/100/1000 PCIe Gigabit Networking Card2 MT DT SFF Integrated on system board Optional Optional Optional 16 DELL™ OPTIPLEX960 TECHNICAL GUIDE EXTERNAL PORTS/CONNECTORS (CONT.) See chassis diagrams section for port/connector locations Audio: Microphone-in Headphone Stereo line-in/microphone Speakers line...
Technology Guide - Page 17

... Center MT DT SFF Available via Dell.com Standard 90 Day Trial or Optional Subscription 90 Day Trial or Optional Subscription 17 DELL™ OPTIPLEX960 TECHNICAL GUIDE KEYBOARD AND MOUSE Dell USB Entry QuietKey Keyboard Dell USB Enhanced Multimedia Keyboard Dell Smart Card USB Keyboard Dell Bluetooth Keyboard and Mouse...
Technology Guide - Page 18

DELL™ OPTIPLEX960 TECHNICAL GUIDE DETAILED ENGINEERING SPECIFICATIONS SYSTEM DIMENSIONS (PHYSICAL) NOTE: System Weight* and Shipping ... *Maximum allowable dimensions for full height card options installed in riser within the desktop chassis **These dimensions are for a standard low profile card installed in the desktop/sff chassis 18 MT DT SFF Chassis Volume liters 32.62 15.08 ...
Technology Guide - Page 36

...S3 Maintenance Service Tag: SERR Message: Set by the factory. Not set . Bypass Security Admin Password: System Password: SATA-0 Password: SATA-1 Password: SATA-2 Password: SATA-3 Password1: External SATA Password: Password Changes: TPM Security: Execute Disable: Computrace®: Not set . Not set . Not set . DELL™ OPTIPLEX960 TECHNICAL GUIDE BIOS DEFAULTS Drives BIOS...

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