Dell OptiPlex 960 Support Question
Dell OptiPlex 960 Support Question
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Question posted by roacutu on October 22nd, 2013
What Is The Error Code For A Hard Drive Failure Dell Optiplex 960
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Current Answers
Related Dell OptiPlex 960 Manual Pages
Setup and Quick Reference Guide - Page 44
...failure has occurred.
• If two or more memory modules are installed, remove the modules (see "Contacting Dell" on page 66).
A possible USB failure Reinstall all USB devices and check all modules without error... additional memory modules (one module (see "Contacting Dell" on page 66).
drive or hard drive
failure has occurred. cable connections.
44
Troubleshooting Tips
A...
Setup and Quick Reference Guide - Page 67
... Diagnostics, 49 starting from the Drivers and Utilities media, 50 starting from your hard drive, 49
Dell Systems Management Administrator's Guide, 58
Dell Technology Guide, 58 DellConnect, 61 Desktop System Software, 57 diagnostics
Dell, 49 documentation, 57
Dell Systems Management Administrator's Guide, 58
Dell Technology Guide, 58 Service Manual, 58 drivers, 51 Drivers and Utilities media, 57...
Setup and Features Information Tech Sheet - Page 1
... indicates potential damage to hardware or loss of data if instructions are not followed. Dell™ OptiPlex™ 960 Setup and Features Information
Mini Tower - Front and Back View
1
234
5
6
13 14 15 16
7
17
8
9 10
12 18
11
1 hard drive activity light 3 WiFi (optional) light
September 2009
19
2 network link integrity light 4 diagnostic lights...
Technology Guide - Page 3
... isolation features Protect sensitive data with optional full disk encryption hard drives Built-in TPM helps protect the network from acquisition to asset retirement. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DELL™ OPTIPLEX™ 960
Professional users seeking a sophisticated, powerful desktop need , with the global Dell service and support options to cover systems from unauthorized...
Technology Guide - Page 4
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW
FRONT VIEW
1
Hard Drive Activity Light
2 Link Integrity Light
3 Wi-FI Light (optional)
4 Diagnostic Lights
5
Power Button, Power Lights
6 Optical Drive
7
Optical Eject Button Drive
8
Optical Drive Filler Panel
Flex Bay (for optional 9 floppy drive or memory
card reader)
10
USB 2.0 Connectors (4)
11 ...
Technology Guide - Page 5
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS...13 DisplayPort Connector
7
Wireless Network Adapter (optional)
14
PS/2 Keyboard Connector
SYSTEM BOARD
1
Wireless Card Connector
12
SATA Drive Connectors (4)
2
Thermal Sensor Connector
13
Internal USB Flex Bay Connector
3
Internal Speaker Connector (INT SPKR1)
14
BIOS/...
Technology Guide - Page 6
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW
FRONT VIEW
1
Power Button, Power Light
2 5.25" Drive Bay
6 Bezel 7 Microphone Connector
3 Headphone Connector 8 3.5" Drive Bay
4 USB 2.0 Connectors (2) 9 Diagnostic Lights 5 Dell Badge
BACK VIEW
1
Expansion card slots (4)
2
Power Supply Built in Self Test Button
3
Power Supply Status Light
Cover-release Latch...
Technology Guide - Page 8
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW
FRONT VIEW
1
Power Button, Power Light
6 Headphone Connector
2 5.25" Drive Bay
7 Microphone Connector
3.5" Flex Bay for Floppy
3 Drive (optional) or
8 USB 2.0 Connectors (2)
Media Card (optional)
4 Dell Badge
9 Diagnostic Lights
5 Bezel
BACK VIEW
1 Expansion card slots (2) 5 Security Cable Slot
2...
Technology Guide - Page 9
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW (CONT.)
BACK PANEL CONNECTORS
1...(SLOT1)
6
SATA Drive Connectors (3)
7
Internal (FlexBay) USB Connector
17
PCI Connector (SLOT2)
18
Battery Socket (BATTERY)
8
Service Mode Jumper Pins
19
Hard Drive Fan Connector (FAN_HDD)
9
Front-panel Connector (FRONTPANEL)
20
Floppy Drive Connector (DSKT)
10
...
Technology Guide - Page 13
...SATA 7200 RPM HDD 80GB1 SATA 7200 RPM HDD 2.5" Hard Drives 64GB1 SATA Solid State HDD 160GB1 SATA Full Disk Encryption...
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
13 The amount less depends on the actual system configuration. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
MEMORY (CONT.)
800MHz Memory configurations (Cont.) 2GB DDR2 Non-ECC SDRAM, 800MHz, (4 DIMM...
Technology Guide - Page 14
... have write-capable hardware that has been disabled via firmware modifications.
14 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DRIVES AND REMOVABLE STORAGE (CONT.)
MT
DT
SFF
3.5" RAID 1 Data Protection: (includes two matching capacity/speed hard drives)
160GB1 SATA 10K RPM HDD
X
80GB1 SATA 10K RPM HDD
X
320GB1 SATA 7200 RPM HDD
X
250GB1 SATA 7200 RPM...
Technology Guide - Page 22
...Speeds Data Standards Fax Speeds Fax Mode Capabilities Error Correction and Data Compression Power Management Upgradeability Video...Driver Support
MT
DT
SFF
PCI
RJ-11
PCM -
Trellis Coded Modulation (V.90/V.34/V.32 bis/V.32)
56kbps receive, 48kbps ...32/64
Vista 32/64, Windows XP 32/64
22 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE COMMUNICATIONS - MODEM
NOTE: MT supports full height...
Technology Guide - Page 27
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
HARD DRIVES
3.5" 80GB SATA 7200 RPM HDD Capacity (bytes) Dimensions inches (W x D x H) Interface type and Maximum speed Internal buffer size Average Seek Time Rotational Speed Logical Blocks Power ...
Technology Guide - Page 28
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
HARD DRIVES (CONT.)
3.5" 160GB SATA 7200 RPM HDD (CONT.) Environmental Operating Conditions (Non-Condensing): Temperature Range Relative Humidity Range Maximum Wet Bulb Temperature Altitude Range Environmental Non-...
Technology Guide - Page 29
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
HARD DRIVES (CONT.)
320GB SATA 7200 RPM HDD Capacity (bytes) Dimensions inches (W x D x H) Interface type and Maximum speed Internal buffer size Average Seek Time Rotational Speed Logical Blocks ...
Technology Guide - Page 30
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
HARD DRIVES (CONT.) 3.5" 80GB SATA 10000 RPM HDD (CONT.) Environmental Non-Operating Conditions (Non-Condensing): Temperature Range Relative Humidity Range Maximum Wet Bulb Temperature Altitude Range
160GB ...
Technology Guide - Page 31
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
HARD DRIVES (CONT.)
2.5" 80GB SATA 7200 RPM HDD (CONT.) Power Source
DC Power (Max) DC Current Environmental Operating Conditions (Non-Condensing): Temperature Range Relative Humidity Range Maximum ...
Technology Guide - Page 32
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
HARD DRIVES (CONT.)
2.5" 20GB SLC SOLID STATE SATA HDD Capacity (bytes) Dimensions inches (W x D x H) Interface type and Maximum speed Internal buffer size Average Seek Time Rotational Speed Logical ...
Technology Guide - Page 33
actual capacity varies with preloaded material and operating environment and will be less.
33 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
HARD DRIVES (CONT.)
2.5" 32GB SLC SOLID STATE SATA HDD Environmental Non-Operating Conditions (Non-Condensing): Temperature Range Relative Humidity Range Maximum Wet Bulb Temperature Altitude Range
-55 ...
Technology Guide - Page 36
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
BIOS DEFAULTS Drives
BIOS Factory Defaults (All chassis unless noted)
Diskette drive:
USB
SATA-0: SATA-1: SATA-2:... Not set . Enable
Post Behavior
Fast Boot:
Enable
Numlock Key:
Enable
POST Hotkeys:
Enable
Keyboard Errors:
Enable
36 Not set .
Enable Disabled Enable Deactivated
Power Management
AC Recovery: Auto Power On: Auto...
