Dell OptiPlex 745 Support Question
Dell OptiPlex 745 Support Question
Find answers below for this question about Dell OptiPlex 745.Need a Dell OptiPlex 745 manual? We have 1 online manual for this item!
Question posted by Jakebu on September 1st, 2014
What Does Diagnositic Code 745 Mean
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Related Dell OptiPlex 745 Manual Pages
Quick Reference
Guide - Page 4
book.book Page 4 Wednesday, August 16, 2006 3:18 PM
Diagnostic Lights 50 Beep Codes 52 Resolving Software and Hardware Incompatibilities 53 Using Microsoft Windows XP System Restore 54 Reinstalling Microsoft Windows XP 55 Using the Drivers and Utilities CD 58 Drivers for Your Computer 58
Index 59
4
Contents
Quick Reference
Guide - Page 5
... ship with your computer. You can be found at support.dell.com. Dell™ OptiPlex™ User's Guide
Microsoft Windows XP Help and Support Center 1 Click Start→ Help...computer • Drivers for my computer • My computer documentation • My device documentation • Desktop System Software (DSS)
• How to remove and replace parts • Specifications • How to...
Quick Reference
Guide - Page 7
... asked questions
Dell Support Website - Certified drivers, patches, and software updates
• Desktop System Software (DSS)- Quick Reference Guide
7 book.book Page 7 Wednesday, August 16, 2006 3:18 PM
What Are You Looking For?
• Service Tag and Express Service Code • Microsoft Windows Product Key Label
Find It Here
Service Tag and...
Quick Reference
Guide - Page 9
... problems with your computer. For more information. NOTICE: To avoid losing data, do not turn on the diagnostic code.
For more information on booting to attach headphones and most kinds of light codes that you troubleshoot a computer problem based on the computer.
Use the microphone connector to indicate different operating modes: •...
Quick Reference
Guide - Page 14
... a computer problem based on page 49 for a description of speakers. Insert a CD or DVD (if supported) into this drive. See "System Lights" on the diagnostic code.
Desktop Computer -
Can contain an optional floppy drive or optional Media Card Reader. book.book Page 14 Wednesday, August 16, 2006 3:18 PM
5 power light
6 diagnostic...
Quick Reference
Guide - Page 17
... badge.
4 LAN indicator light
Indicates that typically remain connected, such as joysticks or cameras, or for more information about booting to turn on the diagnostic code. It is recommended that you press the power button the computer will perform an operating system shutdown.
3 Dell badge
Can be rotated to match the...
Quick Reference
Guide - Page 18
... 3.5-inch drive bay 11 5.25-inch drive bay
The power light illuminates and blinks or remains solid to attach headphones and most kinds of light codes that can help you troubleshoot problems with your computer. Can contain an optional floppy drive or optional media card reader.
To exit from a power-saving...
Quick Reference
Guide - Page 22
... online User's Guide. For more information.
6 vents
The vents help prevent your computer from overheating. The light might also be on each side of light codes that can help prevent your online User's Guide. To ensure proper ventilation, do not turn on when the computer reads data from overheating. Side View...
Quick Reference
Guide - Page 23
... Connectors
1
2
3
4
5
6
11 10 1 parallel connector
9
8
7
Connect a parallel device, such as a printer, to remove the cover.
Insert the power cable.
The connectors for a description of light codes that can help prevent your computer (see "Ultra-Small Form Factor Computer -
If you troubleshoot problems with your computer. To ensure proper ventilation, do not...
Quick Reference
Guide - Page 24
... your monitor into the network connector. Use the blue and pink line-in your computer to a network or broadband device, connect one end of light codes that typically remain connected, such as printers and keyboards. or a personal computer microphone for the power adapter. Use the back USB connectors for devices that...
Quick Reference
Guide - Page 35
... switch
6 heat sink assembly
Quick Reference Guide
35 Password features are enabled (default setting). The real-time clock is being reset (jumpered temporarily).
RTCRST
jumpered
Desktop Computer
The real-time clock has not been reset.
book.book Page 35 Wednesday, August 16, 2006 3:18 PM
Jumper PSWD
Setting
Description
Password features...
Quick Reference
Guide - Page 46
...User's Guide and run the Dell Diagnostics before you begin any of the Express Service Code and Service Tag, see the Dell Support website at support.dell.com. For an ...: The Dell Diagnostics works only on Dell™ computers.
46
Quick Reference Guide
Express Service Code
Service Tag:
Dell Diagnostics
CAUTION: Before you contact Dell for your computer, see "Finding Information...
Quick Reference
Guide - Page 47
...3 When the Dell Diagnostics Main Menu appears, select the test you see the Microsoft Windows desktop. Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities ...the Dell Diagnostics Main Menu appears, select the test you see the Microsoft® Windows® desktop. Starting the Dell Diagnostics From Your Hard Drive 1 Turn on page 47). Then shut down...
Quick Reference
Guide - Page 48
...test based on the symptom of each test screen.
Displays error conditions encountered, error codes, and the problem description.
Run Express Test first to increase the possibility of devices.... may indicate requirements for running the test. Tests a specific device. Write down the error code and problem description and follow the instructions on contacting Dell, see your Service Tag.
3...
Quick Reference
Guide - Page 49
...The computer is required. Solid yellow
A device on page 50). Solid green and a beep code during POST
A problem was detected while the BIOS was executing.
Blinks green several A configuration ... Dell, see "Diagnostic Lights" on page 50). For instructions on diagnosing the beep code see "Diagnostic Lights" on page 50).
times and then turns off
Check Diagnostic Lights...
Quick Reference
Guide - Page 50
...button. A possible BIOS failure has occurred;
When the computer starts normally, the patterns or codes on reinstalling the processor, see your online User's Guide. The diagnostic lights are not lit... has occurred. and no video during
POST
Solid green power light and no beep code be faulty or incorrectly installed. If the computer malfunctions after the computer successfully boots to...
Quick Reference
Guide - Page 52
...For information on reinstalling memory modules, see your online User's Guide. This beep code tells you have identified a faulty module or reinstalled all modules without error.
&#...reinstall an additional module.
One possible beep code (code 1 3-1) consists of one beep, a burst of beeps, called a beep code, identifies a problem.
Beep Codes
Your computer might emit a series of ...
Quick Reference
Guide - Page 53
... Reference Guide
53 For information on page 46 to start -up: 1 Write down the beep code. 2 See "Dell Diagnostics" on contacting Dell, see your computer beeps during the operating system setup... No timer tick Shutdown failure
Serial or parallel port test failure Failure to decompress code to shadowed memory Math-coprocessor test failure
Cache test failure
Resolving Software and Hardware ...
Quick Reference
Guide - Page 59
..., 53
cover removing, 24
D
Dell Diagnostics, 46 Dell support site, 7 diagnostics
beep codes, 52 Dell Diagnostics, 46 documentation End User License
Agreement, 6 ergonomics, 6 online, 7...End User License Agreement, 6
ergonomics information, 6 error messages
beep codes, 52 diagnostic lights, 50 system lights, 49
H
hardware beep codes, 52 conflicts, 53 Dell Diagnostics, 46
Hardware Troubleshooter, 53 ...
Quick Reference
Guide - Page 60
... System Restore, 54
U
User's Guide, 5
W
warranty information, 6 Windows XP
Hardware Troubleshooter, 53 Help and Support Center, 6 reinstalling, 6, 55 setup, 57 System Restore, 54
T
troubleshooting beep codes, 52 conflicts, 53 Dell Diagnostics, 46 diagnostic lights, 50 Hardware Troubleshooter, 53 Help and Support Center, 6 restore computer to previous operating state, 54 system lights...
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