Dell OptiPlex 740 Support Question
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Question posted by jwtom on March 27th, 2014
How To Test Ram From Bios On A Dell 740 Desktop
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Related Dell OptiPlex 740 Manual Pages
Quick Reference
Guide - Page 5
...technicalreference material for my computer • My computer documentation • My device documentation • Desktop System Software (DSS)
NOTE: The Drivers and Utilities media may be optional and may not ship... (see "Using the Drivers and Utilities Media" on page 67), to run the Dell Diagnostics (see "Dell Diagnostics" on your media (CD or DVD) to provide the most current updates about...
Quick Reference
Guide - Page 9
... view the appropriate support
courses
site.
• Community - Contact information, service call status and support history, service contract, online discussions with
other Dell customers
• Upgrades - Certified drivers, patches, and software updates
• Desktop System Software (DSS) - DSS is necessary for your operating system and your Service Tag.
Upgrade information for...
Quick Reference
Guide - Page 33
...
• Remove the small form factor computer cover (see the documentation that is not authorized by Dell is not covered by its pins.
Also, before you pull connectors apart, keep them evenly aligned to... (see "Mini Tower Computer" on page 34).
• Remove the desktop computer cover (see "Desktop Computer" on a card. if you are correctly oriented and aligned. Quick Reference Guide
33
Quick Reference
Guide - Page 52
...desktop. On the next start the Dell Diagnostics. 8 Select Run the 32 Bit Dell Diagnostics from your computer and try again.
3 When the boot device list appears, highlight Boot to Utility Partition and press .
4 When the Dell Diagnostics Main Menu appears, select the test...shut down your computer. 9 When the Dell Diagnostics Main Menu appears, select the test you want to wait until you wait ...
Quick Reference
Guide - Page 55
...is
no video during while the BIOS was detected
beep code during POST
The monitor or the graphics See "Diagnostic Lights" on contacting Dell, see your online User's Guide... Power Light
Problem Description
Suggested Resolution
Solid yellow
The Dell Diagnostics is If the Dell Diagnostics is running,
running a test, or a device allow the testing to see "Beep Codes" on the system board ...
Quick Reference
Guide - Page 60
...BIOS checksum error
1 long, 2 short
Memory test failure (bad memory during memory sizing)
1 long, 3 short, 2 short No memory
1 short
key pressed
Resolving Software and Hardware Incompatibilities
If a device is either not detected during start-up: 1 Write down the beep code. 2 See "Dell Diagnostics" on contacting Dell...more serious cause. 3 Contact Dell for technical assistance.
For ...
User's Guide - Page 13
... be included on your media to provide last-minute updates about technical changes to run the Dell Diagnostics (see "Dell Diagnostics" on your computer or advanced technicalreference material for my computer • My device documentation • Desktop System Software (DSS)
Find It Here
Drivers and Utilities Media
NOTE: The Drivers and Utilities media...
User's Guide - Page 131
Desktop Computer
131
NOTE: For instructions, see the documentation that came with your drive.
See "Installing an Optical...on page 257). 13 Exit system setup, and reboot the computer. 14 Partition and logically format your operating system. 15 Test the hard drive by running the Dell Diagnostics (see "Entering System
Setup" on the (new) second hard drive. 1
2
1 data cable
2 hard ...
User's Guide - Page 268
... number of RAID configurations are available in system setup allows the computer to automatically start your OptiPlex computer support RAID level 0 and RAID level 1. (RAID support is not available for the ... does not contain unallocated (and therefore unusable) space.
268
Advanced Features The Dell mini tower and desktop models of data integrity. As long as a single drive RAID 0 array ...
User's Guide - Page 291
... install new memory modules, download the most recent BIOS for your computer: • "Mini Tower Computer (Model #DCSM) Specifications" on page 31 • "Desktop Computer (Model # DCNE) Specifications" on page 105...DDR2 memory only. NOTE: Memory purchased from Dell is covered under your computer from the Dell Support website at support.dell.com.
DDR2 Memory Overview
Dual-channel DDR2 ...
User's Guide - Page 293
... memory modules in pairs either in "Before You Begin" on the desktop computer requires you purchased the new modules from Dell.
Failure to do not pair an original memory module with a new...module connector.
2
1
Memory
293
You should install your computer may not start -up, the BIOS identifies the components that you may cause damage to remove the optical drive (see "Removing a ...
User's Guide - Page 312
... GRAPHICS CARD - 1 Turn off the computer and devices, disconnect them from their corresponding connectors on page 138 for desktop computers). 3 Close the computer cover, (see "Dell Diagnostics" on the computer. For instructions on . TEST THE CARDS - 1 Turn off the computer and devices, disconnect them on which cables should be replaced. 6 Repeat this process...
User's Guide - Page 318
... Management option. 3 Right-click the corresponding drive letter in the BIOS setup. A media card reader slot only appears as a mapped ... complete these checks. If the next logical drive after all tests run successfully, the error condition is mapped to a network drive...logical drive after the physical drives is related to see "Dell Diagnostics" on page 327). If all other physical drives in ...
User's Guide - Page 327
... (or restart) your hard drive or from either your computer. 2 When the DELL™ logo appears, press immediately. If you wait too long and the operating system logo appears, continue to test displays in the Product Information Guide. NOTE: If your computer's configuration information, and ensure that you print these procedures before...
User's Guide - Page 328
... appears with an error code and a description of the problem. Option Express Test
Extended Test Custom Test Symptom Tree
Function
Performs a quick test of devices.
If you cannot resolve the error condition, contact Dell (see the Windows desktop. Your computer's Service Tag is located at the top of tracing the problem quickly. Then shut down the...
User's Guide - Page 329
... is running a If the Dell Diagnostics is in the left pane of the test and any error conditions encountered. Tab Results Errors Help Configuration
Parameters
Function
Displays the results of the screen. Displays error conditions encountered, error codes, and the problem description.
On the desktop
computer, a solid green light indicates
a network connection. Blinks...
User's Guide - Page 333
Code
Cause
2 short, 1 long
BIOS checksum error
1 long, 2 short
Memory test failure (bad memory during start-up: 1 Write down the beep code on the ...page 351) and report the checkpoint code (nnnn) to identify a more serious cause (see "Dell Diagnostics" on page 327). 3 Contact Dell for technical assistance (see the documentation for the operating system or the program that you are ...
User's Guide - Page 360
....
A PC Card that speeds communication between the processor and RAM.
360
Glossary FBD - Federal Communications Commission - agency responsible ... access to help secure your Dell™ computer. EPP -
ExpressCards support both the PCI Express and... discharge of water. A circuit board that includes special circuitry for testing the accuracy of data as it passes in some computers) where ...
User's Guide - Page 364
...BIOS, that supports 32-and 64-bit data paths, providing a highspeed data path between the processor and devices such as logical drives.
A modification to one or more logical storage areas known as video, drives, and networks.
A single point on self-test...1, RAID 5, RAID 10, and RAID 50.
Pixels are arranged in RAM is assigned to the PCI interface that have read -only - Plug-...
User's Guide - Page 365
... it has stopped responding.
radio frequency interference - ROM, unlike RAM, retains its contents after you can rename a shortcut icon. ...you shut down your computer when you access Dell Support at support.dell.com or when you call Dell for errors.
serial ATA -
ROM - ..., in Hz, at the lower end of your Windows desktop and double-click the icon, you restart the computer after...
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