Dell OptiPlex 360 Support Question
Dell OptiPlex 360 Support Question
Find answers below for this question about Dell OptiPlex 360.Need a Dell OptiPlex 360 manual? We have 1 online manual for this item!
Question posted by jimspjperm on September 16th, 2013
Dell Optiplex 360 Wont Boot Up
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Current Answers
Answer #1: Posted by DreadPirateRoberts on October 16th, 2013 8:46 AM
DreadPirateRoberts
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November 19th, 2010 Points: 8,633,403
Member since:
November 19th, 2010 Points: 8,633,403
This will help you troubleshoot the beep codes
http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?docid=496582
http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?docid=496582
For laptops
If you are not hearing post beeps, it's always worth trying a Hard Reset as follows.
Shut down the notebook, unplug the AC Adapter and then remove the battery.
Hold down the Power button for a full minute. Re-insert the battery,
plug in the AC Adapter and start the notebook.
Related Dell OptiPlex 360 Manual Pages
Setup and Quick Reference Guide - Page 1
For more
information about your computer. Dell™ OptiPlex™ 360 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. Models DCSM and DCNE
www.dell.com | support.dell.com
Setup and Quick Reference Guide - Page 2
Information in this text: Dell, the DELL logo, OptiPlex, and DellConnect are trademarks of Dell Inc.; Trademarks used in the United States and/or ... technology that helps you make better use of certain U.S.
patents and other intellectual property rights owned by Dell under license; is prohibited.
Bluetooth is a registered trademark owned by Bluetooth SIG, Inc., and is ...
Setup and Quick Reference Guide - Page 4
Mini Tower Computer 25
4 Specifications - 3 Specifications - Desktop Computer 31
5 Troubleshooting Tips 37
Using the Hardware Troubleshooter 37
Tips 37 Power Problems 37 Memory Problems 39 Lockups and Software Problems 39 Dell Technical Update Service 41 Dell Support Utility 41 Dell Diagnostics 41
6 Reinstalling Software 43
Drivers 43 Identifying Drivers 43 Reinstalling Drivers and...
Setup and Quick Reference Guide - Page 5
7 Finding Information 49
8 Getting Help 51
Obtaining Assistance 51 Technical Support and Customer Service . . . . . 52 DellConnect 52 Online Services 52 AutoTech Service 53 Automated Order-Status Service 53
Problems With Your Order 53 Product Information 54 Returning Items for Warranty Repair or Credit . . . . . 54 Before You Call 55 Contacting Dell 57
Index 59
Contents
5
Setup and Quick Reference Guide - Page 24
... the Where are the files and settings? NOTE: For more information about this procedure, search support.dell.com for fastwiz (on the appropriate removable media) and click OK.
3 On the Files and ...154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® XP Operating System?).
After the information has...
Setup and Quick Reference Guide - Page 37
...support personnel to start the search. 3 In the search results, select the option that shipped with your Service Manual on support.dell.com .
The computer is either turned off or is correctly installed. • If an error message appears on the back of... on the screen, write down the exact message. For additional safety best practices information, see www.dell.com/regulatory_compliance.
Setup and Quick Reference Guide - Page 38
... L I N K I N T E R F E R E N C E - The computer is connected and powered on, see your Service Manual on support.dell.com. ELIMINATE I N G B L U E - There is a power problem, a device may be malfunctioning or incorrectly installed.
• Remove and then reinstall ...• If the display is in your Service Manual at support.dell.com).
• Ensure that the main power cable and the ...
Setup and Quick Reference Guide - Page 39
Desktop Computer" on page 31. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 25 or "Specifications -
Lockups ...COMPUTER AND TO
THE ELECTRICAL OUTLET
Troubleshooting Tips
39 For additional safety best practices information, see www.dell.com/regulatory_compliance. Memory Problems
CAUTION: Before working inside your computer, read the safety information that shipped...
Setup and Quick Reference Guide - Page 41
... the computer is connected to wait until you see the Microsoft® Windows® desktop, and then shut down your computer and try again.
To enroll for your computing environment. Dell Diagnostics
CAUTION: Before you begin any of the Dell™ Support screen. NOTE: If you see a message stating that no diagnostics utility...
Setup and Quick Reference Guide - Page 42
... appears, highlight Onboard or USB CD-ROM Drive and press .
4 Select the Boot from CD-ROM option from the menu that you see the Microsoft® Windows® desktop; Starting the Dell Diagnostics From the Dell Drivers and Utilities Media
NOTE: The Dell Drivers and Utilities media is appropriate for one time only. NOTE: The...
Setup and Quick Reference Guide - Page 43
... device name, you are an administrator on the computer, click Continue; Returning to enter the Device Manager.
Reinstalling Drivers and Utilities
NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for your administrator to a Previous Device Driver Version 1 Click the Windows Vista Start...
Setup and Quick Reference Guide - Page 44
...resolve the problem, use System Restore (see the Windows desktop, reinsert the Drivers and Utilities media.
5 At the Welcome Dell System Owner screen, click Next.
The drivers that ...Utilities media installation program starts, follow the instructions on page 46)
1 With the Windows desktop displayed, insert your Drivers and Utilities media. Using the Drivers and Utilities Media
Before using...
Setup and Quick Reference Guide - Page 45
... are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for restoring your operating system and preserving data files.
• Dell Factory Image Restore returns your computer.
Reinstalling Software
45 NOTE: The User Account Control window appears.
Manually Reinstalling Drivers
1 Click the Windows Vista Start button...
Setup and Quick Reference Guide - Page 46
...; Windows® System Restore
NOTE: The procedures in certain countries or on certain computers. 1 Turn on the computer. 2 When the Dell logo appears, press several times to access the Vista Advanced Boot Options window.
46
Reinstalling Software otherwise, contact your computer. Starting System Restore 1 Click Start . 2 In the Start Search box, type...
Setup and Quick Reference Guide - Page 47
... from your computer. The restore process begins and may need the Dell™ Operating System media and the Dell Drivers and Utilities media. Reinstalling Software
47
NOTE: Depending upon your... confirm that were installed at the time you need to select Dell Factory Tools, then Dell Factory Image Restore.
8 On the Dell Factory Image Restore welcome screen, click Next. The Confirm Data ...
Setup and Quick Reference Guide - Page 48
... see the Microsoft® Windows® desktop; If you wait too long and the operating system logo appears, wait until you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer and try again.
5 When the boot device list appears, highlight Onboard or USB...
Setup and Quick Reference Guide - Page 49
...on your computer.
• Use the Service Tag to identify your computer when you use support.dell.com or contact support.
• Enter the Express Service Code to your computer or advanced technical...
NOTE: Drivers and documentation updates can be found at support.dell.com.
• Desktop System Software (DSS)
• Readme files
NOTE: Readme files may not be included on your...
Setup and Quick Reference Guide - Page 50
... of information may have shipped with your operating system product key.
50
Finding Information For additional regulatory information, see the Regulatory Compliance Homepage at support.dell.com.
only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement
Service Manual
The Service Manual for your computer can...
Setup and Quick Reference Guide - Page 53
...-tone telephone to locate and report on your region, see "Contacting Dell" on the status of any Dell products that correspond to the questions most frequently asked by Dell customers about their laptop and desktop computers. When you can go to support.dell.com, or you call for the information needed to select the subjects...
Setup and Quick Reference Guide - Page 59
..., 41 starting from the Drivers and Utilities media, 42 starting from your hard drive, 41
Dell Technology Guide, 50
DellConnect, 52
Desktop System Software, 49
diagnostics Dell, 41
documentation, 49 Dell Technology Guide, 50 Service Manual, 50
drivers, 43 drivers and utilities media, 49 identifying, 43 reinstalling, 43 returning to a previous version, 43
Drivers...
