Dell Latitude D830 Support Question
Dell Latitude D830 Support Question
Find answers below for this question about Dell Latitude D830 - Core 2 Duo Laptop.Need a Dell Latitude D830 manual? We have 2 online manuals for this item!
Question posted by robertsort on October 10th, 2013
Why There Is Nothing On My Laptop Screen?
Its just black , the power light is on though
Current Answers
Answer #1: Posted by RathishC on October 10th, 2013 3:27 AM
RathishC
Member since:
June 19th, 2012 Points: 2,516,090
Member since:
June 19th, 2012 Points: 2,516,090
Hi Robertsort,
Rathish C
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click Here.
I would suggest you to run the Pre-boot system assessment test to check the Hardware functionality.
To run the test, hold down the FN key while you switch on the computer untill you see the test running on the screen:
You may refer to the Dell Article 266787 on http://dell.to/17EbZmU
You may also watch an online video on how to run the diagnostics from the system:
If you are unable to see the color bars, then it may be an issue with the LCD screen. Would suggest you to connect an external monitor and check the display on the monitor screen.
If the color bars are displayed, then there is no issue with the LCD.
Let the test run and please let me know if you get any error message.
You may also refer to the link for No Display issue:
You may refer to the Dell Article 266826 on http://dell.to/17EbZmU
Please respond for further assistance.
Thanks & RegardsRathish C
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click Here.
Answer #2: Posted by myazi on October 10th, 2013 3:25 AM
myazi
Member since:
August 6th, 2013 Points: 41,870
Member since:
August 6th, 2013 Points: 41,870
hello: . Try to Unplug the power, remove the battery and then hold the power button for 30 to 60 seconds. Then reattach the power and attempt a boot. It worked for me! Just shutdown, put the battery back in you're good to go. Worked for me so definitely worth a try. OR Try this 1) When you switch ON your computer, start tapping the "F8" key to get "Windows Advanced Options"( if boot menu appears, press "Esc" key and keep tapping the F8 key) 2) Select the option "Last Known Good Configuration". If the problem still exists then follow the step 1 and this time select the option "Safe Mode". Check if you are able to boot into Safe Mode.
Related Dell Latitude D830 Manual Pages
Quick Reference Guide - Page 7
... your computer, you should To download Notebook System Software:
also reinstall the NSS utility. NSS is an automated upgrade and notification system installed on the screen. This support provides real-time health scans of your selections.
• Software upgrades and troubleshooting hints - Contact information, service call status and support history, service...
Quick Reference Guide - Page 13
...can install an optional second battery in the battery bay. You can also set power management options to alert you when the battery charge is recommended that shipped with ...Cards, ExpressCards, media memory cards, or USB devices
• Using high-brightness display settings, 3D screen savers, or other computers with your computer. CAUTION: Do not dispose of batteries with extreme care. ...
Quick Reference Guide - Page 19
... to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off .
C H E C K T... Y W I O N - The Program Compatibility Wizard configures a program so it runs in its documentation or on the screen. A solid blue screen appears TU R N T H E C O M P U T E R O F F - Quick Reference Guide
...
Quick Reference Guide - Page 21
... Partition.Press any key to continue".
4 Press any questions that is connected to be powered down completely.
then, shut down your computer and try again. NOTE: The next steps...appears, highlight CD/DVD/CD-RW and press .
NOTE: If your computer cannot display a screen image, contact Dell (see the Microsoft® Windows® desktop;
Starting the Dell Diagnostics From...
Quick Reference Guide - Page 22
... listed, select
the version appropriate for your computer. 7 When the Dell Diagnostics Main Menu screen appears, select the test you contact Dell, technical support will ask for your computer is ...Reference Guide
Dell Diagnostics Main Menu
1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you to run. Use to test a specific...
Quick Reference Guide - Page 23
...the test by changing the test settings.
5 When the tests are complete, close the Main Menu screen.
6 Remove the Dell Drivers and Utilities media (if applicable). The Dell Diagnostics obtains configuration information...selected device.
To exit the Dell Diagnostics and restart the computer, close the test screen to return to your computer. Describes the test and may not display the names ...
Quick Reference Guide - Page 25
... charge gauge, 14 charging, 17 checking the charge, 14 performance, 13 power meter, 14 removing, 17 storing, 18
C
CDs/DVDs Drivers and Utilities...
labels Microsoft Windows, 6 Service Tag, 6
O
operating system media, 8 reinstalling, 8
P
power hibernate mode, 16 standby mode, 15
problems blue screen, 19 computer crashes, 19 computer does not start up, 19 computer stops responding, 19 Dell Diagnostics...
User's Guide - Page 2
...2008 Dell Inc. EMC is a registered trademark owned by Dell under license;
A04
Intel, Core, and Celeron are not applicable. CAUTION: A CAUTION indicates a potential for energy efficiency. ...Cautions
NOTE: A NOTE indicates important information that this text: Dell, the DELL logo, Latitude, ExpressCharge, TravelLite, Strike Zone, Wi-Fi Catcher, and Dell OpenManage are trademarks of Dell...
User's Guide - Page 4
...the Keyboard
Numeric Keypad 35 Key Combinations 35
System Functions 35 Battery 36 Display Functions 36 Power Management 36 Microsoft® Windows® Logo Key Functions 36 Touch Pad 37 Customizing ... to a Projector. . . . 43 Making Images and Text Look Bigger or Sharper on the Screen: Setting Display Resolution and Refresh Rate 43
Microsoft® Windows® XP 44 Windows Vista 44 ...
User's Guide - Page 7
... earlier Microsoft® Windows® operating system 85 A solid blue screen appears 85 Other software problems 85
Memory Problems 86
Network Problems 86 General 86
PC Card or ExpressCard Problems 87
Power Problems 87 Ensuring Sufficient Power for Your Computer 88 Docking Power Considerations 88
Printer Problems 89
Scanner Problems 89
Sound and Speaker...
User's Guide - Page 8
... is difficult to read 92 If only part of the display is readable 92
11 System Setup Program
Overview 93 Viewing the System Setup Screens 93 System Setup Screens 94 Commonly Used Settings 94
Changing the Boot Sequence 94 Changing COM Ports 95
12 Traveling With Your Computer
Identifying Your Computer 97...
User's Guide - Page 14
...to reinstall drivers for the devices that describes your problem. 4 Follow the instructions on the screen.
• Information on page 104).
To reinstall your computer. NOTE: The color of ... For more information on Dell QuickSet, see "Reinstalling Windows" on network activity, the Power Management Dell QuickSet Help
Wizard, hotkeys, and other items controlled by Dell QuickSet.
To...
User's Guide - Page 26
...computer, insert the Windows XP Operating System CD. 2 On the Welcome to Microsoft Windows XP screen, click Perform additional tasks. 3 Under What do you must access the Network Connections utility from... and perform additional configuration steps, such as a writable CD, for transfer to the new computer.
screen, click New Computer and click Next. 4 On the Do you can create a wizard disk with...
User's Guide - Page 27
... click OK. 6 When the disk creation completes and the Now go to your old computer screen on the Run window, browse to the path for transferring your old computer message appears,
do... Click Start→Files and Settings Transfer Wizard. 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next. 3 On the Which computer is this? The wizard reads the collected files...
User's Guide - Page 28
...; XP Operating System?).
When all of the settings and files have been applied, the Finished screen appears.
3 Click Finished and restart the new computer. Windows Vista®
1 Click the ...Continue a transfer in some countries. After the information has been copied, the Completing the Collection Phase screen appears.
8 Click Finish. To transfer data to the new computer:
1 On the Now go...
User's Guide - Page 29
... Dell computer.
NOTE: Battery operating time (the time the battery can also set power management options to significantly increase operating time.
Replace the battery only with the AC ... ExpressCards, media memory cards, or USB devices
• Using high-brightness display settings, 3D screen savers, or other computers with your computer.
NOTE: Because the battery may not be fully ...
User's Guide - Page 42
... memory and preventing DVD playback, adjust the display properties.
1 Click Start→Control Panel→Display. 2 Click Settings and click and drag the bar in Screen resolution to change the setting to 1024 by 768
pixels. 3 Click the drop-down to increase or decrease the volume. Volume Control Buttons
You can...
User's Guide - Page 45
... the closest supported values. Windows Vista®
1 Click the Windows Vista Start button, , and click Control Panel. 2 Under Appearance and Personalization, click Adjust screen resolution. NOTE: If you want to the operating system your display (known as an extension of viewable work space.
To use both displays and click ...
User's Guide - Page 46
... corresponds to the operating system your primary and secondary display designations (for low-light and high-light environments. To disable extended desktop mode:
1 In the Display Settings window, click... Vista Start button, , and click Control Panel. 2 Under Appearance and Personalization, click Adjust screen resolution. 3 In the Display Settings window, click the monitor 2 icon, click the This ...
User's Guide - Page 131
... connector Cards supported PC Card connector size Data width (maximum)
PCI-E Card Intel® Turbo Memory
Smart Card Read/write capabilities
Cards supported
Intel® Core™ Duo processor Intel® Celeron® processor (Japan only) 64 KB (internal) 2 MB (on page 123)
reads and writes to all ISO 7816 1/2/3/4 microprocessor cards...
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