Dell Inspiron One 2320 Support Question
Dell Inspiron One 2320 Support Question
Find answers below for this question about Dell Inspiron One 2320.Need a Dell Inspiron One 2320 manual? We have 3 online manuals for this item!
Question posted by home84051 on October 16th, 2012
Dell Inspiron 2320 Starts Up With A Black Screen No Beeps
Tried unplugging it, holding the power button.
Tried pressing F12 once a second.
The dvd will load a dvd; the power lights work; the screen just stays black.
Only a few months old.
Current Answers
Answer #1: Posted by robburns on October 26th, 2012 2:16 AM
robburns
Member since:
October 26th, 2012 Points: 1,070
Member since:
October 26th, 2012 Points: 1,070
The black screen on boot can be caused by a hang up of a screen update. I just bought a 2320 last week and it showed this symptom today. It briefly showed it was doing an update, then went black.I hit ctrl/alt/del to open the Task manager and looked at what was running, noted that DSUpd.exe Datasafe Update was running.
I terminated it and the system came good. I am not sure why it had hung, nor am I sure what the update was. I am most disappointed that there are no Windows 7(64x) support disks, you have to boot 'em off a hidden partition. But, apart from that, nice gear.
Bobthequill
Answer #2: Posted by NiranjanvijaykumarAtDell on October 17th, 2012 12:08 AM
NiranjanvijaykumarAtDell
Member since:
May 12th, 2012 Points: 807,180
Member since:
May 12th, 2012 Points: 807,180
Hello home84051,
I am from Dell Social Media and Community.
Make sure all your hardware components are connected correctly. (memory, video card, etc.)
I would suggest you to disconnect them and reconnect it once.
If the issue persists, follow the link below and verify the basics and run a LCD test.
Let me know if you need any further support. I will be glad to help you.
As your system is only few months old, you may also contact me on twitter @NiranjanAtDell or @Dellcares
Dell-Niranjan
NiranjanAtDell
Dell Inc
Related Dell Inspiron One 2320 Manual Pages
Quick Start Guide (PDF) - Page 1
...ício rápido
Uniquely Dell support.dell.com/manuals | www.dell.com
2011 - 07
Printed in China
0GX7TPA00
Adjust the computer stand
Pas de stand van de computer aan Réglez le socle inclinable de l'ordinateur Ajuste el soporte del equipo Ajuste o suporte do computador
Press the power button
Druk op de aan/uit-knop...
Owners Manual - Page 2
... avoid the problem. Information in this text: Dell™, the DELL™ logo, and Inspiron™ are either potential damage to either the entities claiming the marks and names or their products. A00
Microsoft®, Windows®, and the Windows start button logo are trademarks of Dell Inc.
Dell Inc. is subject to change without the written...
Owners Manual - Page 3
Contents
1 Before You Begin 11
Recommended Tools 11 Turning Off Your Computer 11 Safety Instructions 11
2 Technical Overview 15
Inside View of Your Inspiron One 15 System Board Components 17
3 Back Cover 19
Removing the Back Cover 19 Replacing the Back Cover 21
4 Hard Drive 23
Removing the Hard ...
Owners Manual - Page 7
... Antenna-In Connector 89 Replacing the Antenna-In Connector 90
23 Antenna Module 93
Removing the Antenna Module 93 Replacing the Antenna Module 94
24 Power-Button Board 97
Removing the Power-Button Board 97 Replacing the Antenna-In Connector 98
25 Speakers 101
Removing the Speakers 101 Replacing the Speakers 102
26 Touch...
Owners Manual - Page 8
Replacing the Touch-Screen Control Board. . . . . . 106
27 Display 109
Display Assembly 109 Removing the Display Assembly 109 Replacing the Display Assembly 111
Display Panel 113 Removing the Display ...
Owners Manual - Page 11
... program available at support.dell.com
Turning Off Your ... down the operating system, press and hold the power button until the computer turns off... . Safety Instructions
Use the following conditions exist: • You have read the safety information that the computer is turned off . Before you shut down the operating system, click Start...
Owners Manual - Page 12
...you begin working inside the computer.
1 Ensure that the work surface is unplugged to ...unplug the cable from the network device.
3 Disconnect all telephone or network cables from the computer.
4 Disconnect your computer and all attached devices from their electrical outlets.
5 Disconnect all attached devices from being scratched.
2 Turn off your computer.
6 Press and hold the power button...
Owners Manual - Page 15
...(such as a connector on your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Damage due to servicing that shipped with your computer.
Inside View of Your Inspiron One
45 3
6 7
2 1
Technical Overview
15 CAUTION: Only a certified service technician should perform repairs on your warranty. CAUTION...
Owners Manual - Page 16
1 hard drive 3 touch-screen control board
(optional) 5 camera module 7 memory-module cover
2 optical drive 4 processor heat-sink fan
6 system-board shield
16
Technical Overview
Owners Manual - Page 18
1 SATA connector (ODD)
2 SATA connector (HDD)
3 hard-drive power cable connector (HDD PWR)
4 AV-board cable connector (UMA)
5 display-panel power cable connector 6 touch-screen cable connector (Touch)
7 AV-board cable connector (GPU)
8 power-button and hard-drive activity light cable connector
9 LVDS-cable connector (UMA)
10 LVDS-cable connector (GPU)
11 password reset jumper (...
Owners Manual - Page 19
... ensure that you place the computer on a soft cloth or clean surface to servicing that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a connector on a flat surface. 3 ... cm (1 ft.) of desk top space.
2
Back Cover
WARNING: Before working inside your computer, read the safety information that shipped with the computer cover removed-at...
Owners Manual - Page 23
...a hard drive from sources other than Dell.
3
Hard Drive
WARNING: Before working inside your computer, read the safety information...power and
data cables from the connector on the hard drive. For additional safety best practices information, see "Turning Off Your Computer" on page 11) before removing the hard drive. WARNING: If you need to servicing that is not authorized by Dell...
Owners Manual - Page 27
4
Optical Drive
WARNING: Before working inside your computer, read the safety information that secures the optical-drive assembly to servicing that is not authorized by Dell is not covered by periodically ...Begin" on your computer). See "Removing the Back Cover" on page 19. 3 Disconnect the power and data cables from the connector on your computer.
Damage due to the chassis. 5 Slide the...
Owners Manual - Page 57
... touching an unpainted metal surface (such as a connector on page 11 and record all the screens in "Before You Begin" on your computer). Removing the Coin-Cell Battery
1 Follow the...your computer.
13
Coin-Cell Battery
WARNING: Before working inside your computer, read the safety information that is not authorized by Dell is incorrectly installed. For additional safety best practices ...
Owners Manual - Page 105
...
board. 4 Remove the two screws that secure the touch-screen control board to servicing that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a connector on your computer. 25
Touch-Screen Control Board (Optional)
WARNING: Before working inside your computer, read the safety information that shipped...
Owners Manual - Page 125
... see the Microsoft Windows desktop. See "Turning Off Your Computer" on the screen is divided into three areas: the setup item, active help screen, and key functions. If you wait too long and the operating system logo appears, continue to appear and
then press immediately. System Setup Screens The system setup screen displays current or changeable...
Owners Manual - Page 131
... an error message. • CD/DVD/CD-RW Drive - NOTE: To boot...Dell Diagnostics from the Drivers and Utilities disc. System Setup Utility
131 The computer attempts to boot from the floppy disk
drive. If no operating system, the computer generates an error message. • USB Storage Device - On completion of the screen, press . To ensure that your computer. 3 When F2 Setup, F12...
Owners Manual - Page 132
...Before You Begin" on your computer and try again. For example, if you want ...safety instructions that is not authorized by Dell is bootable, check the device documentation.... to wait until you see the Microsoft Windows desktop. CAUTION: Only a certified service technician should perform...disconnected from .
Damage due to restore it. 3 Press the up- The Boot Device Menu appears, listing...
Owners Manual - Page 137
... Start Over on your computer.
e Click Confirm. 4 A list of your desktop. 30
Flashing the BIOS
The BIOS may require flashing when an update is titled the same as the downloaded BIOS update file. NOTE: If you do not have your computer's Service Tag:
a Click Enter a Tag. The file icon appears on the screen...
Owners Manual - Page 138
8 Double-click the file icon on the desktop and follow the instructions on the screen.
138
Flashing the BIOS
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