Dell 3115cn Support Question
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Question posted by lcts1 on April 4th, 2014
A Jam Message That Isn't Jammed
I have a Dell3115cn printer and in the view scren it sayn Paper jam 005-121 Open ADF cover and Clear Jam. I have opened the ADF cover and there is no paper in there. I have shut down the printer and it still keeps the message. I need to know how to get the message off of the view screen and make the top of the printer copier work. It will print. I just can't copy or scan thanks for the help. My email is [email protected] if you can help me with an answer
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