Dell 1355CN Support Question
Dell 1355CN Support Question
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Question posted by rashowl on February 9th, 2014
Dell 1355cnw Paper Jam Wont Clear
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Related Dell 1355CN Manual Pages
Quick Reference
Guide - Page 2
... :
CAUTION: To avoid permanent damage to your printer, do not attempt to clear paper jams using any tools or instruments.
1
2
3
1 Scanner Unit
2 Fuser
4...clear jams using tools or instruments. The system settings page is highlighted, and then press the button.
Multipurpose Feeder (MPF)
Priority Sheet Inserter (PSI)
Loading Envelopes
Load envelopes in the User's Guide
support.dell...
User's Guide - Page 5
The Tool Box 57
8 Loading Paper 59
Loading Print Media in the Multipurpose Feeder (MPF) 59 Loading Print ...driver 71 For installing XML Paper Specification (XPS) printer driver 71
Network Connection Setup 74 Network Printer Setup on a Local Network . . . . 74 Network Printer Setup on a Remote Network . . . 79
Configuring Wireless Settings (Dell 1355cnw Multifunction Color Printer Only 85
Using...
User's Guide - Page 17
... Cleaning the Scanner 454 Cleaning the ADF Feed Roller 456
26 Clearing Jams 459
Avoiding Jams 459 Identifying the Location of Paper Jams 460 Clearing Paper Jams From the ADF 461 Clearing Paper Jams From the Front of the Printer . . . 465 Clearing Paper Jams From the Back of the Printer . . . 467 Clearing Paper Jams From the Output Tray 470
Troubleshooting 475
27 Troubleshooting 477
Basic...
User's Guide - Page 33
For more information, see "Configuring Wireless Settings (Dell 1355cnw Multifunction Color Printer Only)" on your printer allows you to install the printer at any location, and enables printing without a wired connection to your computer. Printing Through Wireless Connection (Wireless Print)
The Wireless LAN feature on page 85.
Product Features
31
User's Guide - Page 48
... the Ethernet port at the rear of the printer, and the other end to setup a wired connection. To setup a wireless connection, see "Configuring Wireless Settings (Dell 1355cnw Multifunction Color Printer Only)" on page 85.
46
Connecting Your Printer Ethernet port
NOTE: Connect the Ethernet cable, only if you need to a LAN drop or...
User's Guide - Page 87
Configuring Wireless Settings (Dell 1355cnw Multifunction Color Printer Only)
This section describes how to exit this tool. The specifications of wireless setting function are described below:
Item Connectivity Connectivity Standard Bandwidth ...
User's Guide - Page 137
...Page"
"FAX Group (Confirm/Change, Create)"
"FAX Group (Delete)"
"E-Mail Group - Dell Printer Configuration Web Tool
135 Printer Status
Use the Printer Status menu to PC"
"Other...Mail Alert Setup Page"
"Print Server Settings"
"Basic Information" "Port Settings"
"Wireless LAN (Dell 1355cnw Multifunction Color Printer only)"*1
"TCP/IP"
"E-Mail Alert"
"SNMP"
"Scan to check the status of...
User's Guide - Page 141
...of Paper Tone Auto Clear Alert Tone
Displays the time taken by the printer before the printer performs auto clear. Off... indicates that the tone is emitted 5 seconds before it enters the power saver timer - Displays the time taken by the printer before it enters the power saver timer - Off indicates that the tone is disabled. Off indicates that the tone is disabled. Dell...
User's Guide - Page 169
... the WSD port.
NOTE: The settings in the Port Settings page will be valid only when the printer is connected with a wired network. Wireless LAN (Dell 1355cnw Multifunction Color Printer only) Purpose: To configure wireless network settings. Selects 100Base-TX Full-
Ethernet*1
Ethernet Settings
Auto*
Detects Ethernet transmission rate and the duplex settings...
User's Guide - Page 305
...
Example
Send data via the Dell 1355cnw Color MFP FAX driver
Sending machine (Dell 1355cn Multifunction Color Printer)
Send fax
Receiving machine (fax machine/multifunction printer)
For Microsoft Windows: ...cleared. Faxing
303
NOTE: If you are sent as soon as the printer is activated, your computer by fax. 2 Open the print dialog box from the application, and then select Dell
1355cnw...
User's Guide - Page 378
... printer is connected with a wired network. NOTE: This item is displayed only when the printer is received.
Values:
Good
Indicates good signal strength. Wireless Setup (Dell 1355cnw Multifunction Color Printer only) Purpose: To configure the wireless network interface.
No changes can be made on the wireless signal strength. Values:
376
Understanding the Printer...
User's Guide - Page 381
... setting using the PIN code
Configur assigned automatically by the printer. Confirm it when you enter the PIN code to their default values. Reset Wireless (Dell 1355cnw Multifunction Color Printer only) Purpose: To initialize wireless network settings. After executing this function and rebooting the printer, all wireless network settings are reset to your...
User's Guide - Page 411
... printer. The Dell Supplies Management System window appears.
2 Select your printer. Select a printer from the Select Reorder URL list.
When an error occurs, the error message appears on your operating system. You can set the Printer Status window to install a combination of the Status Window for example, when a paper jam occurs or toner...
User's Guide - Page 416
... disk can contain a group of saved printer driver settings and other data for each of work required when installing the printer driver. • Install the Dell™ 1355cnw Multifunction Color Printer driver in a server on which the disk
was created or computers running the same operating system. Create a separate setup disk for things...
User's Guide - Page 418
...Clearing Paper Jams From the ADF" on page 504. If this does not solve the problem, contact Dell. See "Installing a Toner Cartridge" on . Check and clear the paper path. Close the ADF cover.
Turn off the printer, and then on page 442. If this does not solve the problem, contact Dell... Printer Messages See "Contacting Dell" on . Turn off the printer, and then on page 504....
User's Guide - Page 423
If this does not solve the problem, contact Dell. See "Contacting Dell" on page 218.
Press the button. Check and clear the paper path, load the specified paper, and then press the button. Load paper for the second side (odd) pages, and press the button. See Figure...What you can do
Turn off the printer, and then on page 465. See "Clearing Paper Jams From the Front of the Printer" on .
User's Guide - Page 424
See "Clearing Paper Jams From the Output Tray" on page 459. See "Clearing Jams" on page 470. If this does not solve the problem, contact Dell. See "Cleaning the Color Toner Density (CTD) Sensor" on page 441. Replace the specified toner cartridge soon. See "Replacing Toner Cartridges" on page 448. See "...
User's Guide - Page 462
... shows where paper jams may cause jams.
Identifying the Location of Paper Jams
CAUTION: Do not attempt to the printer are correctly attached. • Overtightening the guides may occur along the print media path.
3
1
2
4
7
6
5
1 Scanner Unit 2 Fuser 3 Fuser Release Lever 4 Rear Cover
460
Clearing Jams • Ensure that all cables that connect to clear any jams using tools...
User's Guide - Page 463
... use. NOTE: To resolve the error displayed on the operator panel, you must clear all print media from the grounded outlet before performing maintenance.
Clearing Jams
461 5 ADF Cover 6 Front Cover 7 Multipurpose Feeder (MPF)
Clearing Paper Jams From the ADF
When a document jams while it in the direction of the following procedures, read and follow the safety...
User's Guide - Page 496
... Line" on page 461. Action 3b Fan the print media. No Contact Dell.
Copy Problem
No Contact Dell. Action Ensure that there is complete.
Is the problem recovered? Fax Problems
...Problem A document loaded in progress.
Is the problem recovered? See "Clearing Paper Jams From
the ADF" on page 48. A document jam occurs in the ADF if scanning of multiple-sheet document is cancelled ...
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