Dell 1355CN Support Question
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Question posted by ds6238048 on September 18th, 2012
My Dell 1355cn/cnw Has Stopped Printing From Computer, Still Copy Ok
Current Answers
Answer #1: Posted by RathishC on September 19th, 2012 5:47 AM
Since the printer is printing, when you use it in standalone mode. I request you to update the drivers for the printer, which should fix the issue.
Click on the link below to download the printer drivers:
Please enter the Service Tag, select the Operating System you are using and then choose the option to download printer drivers.
If issue persists, I would then suggest a system restore and take the system to a prior date when the printer was working fine. To perform System Restore click on the link below:
Note- Any application recently installed on the computer would be erased. However, the files and folder would be safe.
Please reply if you have any further questions
Thanks & Regards
Rathish C
#iworkfordell
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