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DIRECTV HR23 Support Question

DIRECTV HR23 Support Question

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Question posted by fraCOO on March 29th, 2014

Hr23 Does Not Turn On

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Answer #1: Posted by freginold on May 31st, 2014 12:35 PM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

Points: 23,253,885
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Hi, first check the power to the box, make sure the plug is attached securely and the outlet has power. Then check the vent on the box to be sure it is not blocked -- if it is, the insides may have overheated. Check and clean the vent and fan, then try to turn it on again. (If the box feels hot, wait for it to cool down a bit then try.)

If the box still won't turn on, you will probably need to replace it. You can contact DirecTV here:

https://support.directv.com/app/contact_us

Related DIRECTV HR23 Manual Pages

System Manual - Page 5

... and pricing please visit directv.com. 5 Getting Connected If a professional installed your receiver and its user interface may vary slightly from DIRECTV CINEMA™. Welcome to the ... enjoy over 285 channels of programming inclusive of satellite music plus an extensive selection of DIRECTV® Receivers, your DIRECTV® Receiver, you step by step through everything from pushing...
System Manual - Page 9

Satellite (or Sat & Antenna 105 Whole-Home 105 Reset 106 Access Card 106 CHAPTER 7: HELP & TROUBLESHOOTING Help 108 Troubleshooting Tips 109 Reset/Reauthorizing Your Receiver 109 System Software Updates 110... 131 Terms & Conditions for Use of Software 135 APPENDICES Appendix 1: Receivers Front and Back Panels ......148 Appendix 2: How to Network Your HD DVR 156 Appendix 3: About...
System Manual - Page 11

... be installed next to articles 810 and 820 of the 2005 National Electrical Code. The DIRECTV® Receiver unit must therefore be used near anything WET or HOT! Note to Satellite Dish Installer: This reminder is also recommended. • Don't overload power outlets or extension cords, which must be exposed to article...
System Manual - Page 14

.... The mode switch must always be replaced. Simply slide the mode switch to the position that particular piece of the remote flashes. These two buttons turn your TV and DIRECTV® Receiver on or off (for example a DVD player or surround sound system). Use the POWER (PWR) button and Mode Switch to...
System Manual - Page 28

... the "CC" option, then select either "DIRECTV Subtitles" or "Closed Captioning". Select OFF to display captioning when available. 28 DIRECTV® DVR USER GUIDE SD Receivers support 'pass-through,' allowing your preference. Both options display the same text so only one or the other can be "ON" at a time. The display...
System Manual - Page 43

...choose "Lock Now" from the left menu. Channels & Program Info 43 An onscreen message will turn the parental controls back on. Making multiple entries aimed at guessing the passcode is ! Parental ...or she will be allowed to spend or watch beyond limitations set and temporarily unlocked, turning the receiver off will appear whenever anyone tries to tune to a channel or program that has been...
System Manual - Page 60

...to be watching a show is scheduled to let you know that your show you know your show to your satellite dish. 60 DIRECTV® DVR USER GUIDE The orange record icon appears to record. Simply find it . Recording...and use the RECORD button as described above. The progress bar will appear and turn orange and the circle R icon will appear next to the title to let you are currently watching, ...
System Manual - Page 73

Turn your smartphone into the easiest, fastest, most convenient way to find any program and set your home ... DIRECTV CINEMA™ right on your phone (available for iPhone, Android, Palm, BlackBerry and Windows Phone 7), no need to have your receiver connected to a phone line Record to directv.com/mobileapps for more information. Features: Search for the iPhone, Android™, Palm® Pre...
System Manual - Page 76

... then select "Turn on Notices." This will toggle the option to delete that listing from your log. You can review your receiver must subscribe to display an onscreen notices whenever you receive a call log,...: You must be connected to display onscreen call log at any time. To display your receiver to caller ID service through your phone company and your 25 most recent calls in the ...
System Manual - Page 79

...® Whole-Home DVR service functionality, you need a DIRECTV HD DVR receiver (models HR24, HR20-HR23 with DECA), an additional Whole-Home-capable receiver (models H25, H24, HR24, H21 with DECA, H23 with DECA, R22 with DECA,HR20-HR23 with HD Non-DVR receivers can schedule and watch recorded programs. Start watching a recorded program in...
System Manual - Page 92

... to select a language. Press PWR. Make sure the MODE switch at the top of the receiver, while the card number is also turned on the access card itself. When you 'll see a message onscreen that says, "Acquiring Satellite Info," as your TV and/or DVD player. Using the arrow keys on hand your...
System Manual - Page 93

... so may permanently damage your equipment and void your digital satellite receiver; Tip: To obtain the best picture quality, make sure the receiver is also used to an OUT. Please contact the manufacturer of the jack. you disconnect the phone line, the receiver will need to purchase PPV programs and some time after your...
System Manual - Page 98

No matter which include: Recording Tips (HD Receivers ONLY): Turn "On" or "Off" helpful tips that display on screen whenever you ... and RED buttons on or off. Guide HD Channels (HD Receivers ONLY): Choose whether you want the first press of large text areas when they scroll. Scrolling Effects: Turn scrolling effects on your preferred onscreen text language. System Setup Display...
System Manual - Page 99

... the "aspect ratio" of captions. TV Ratio Standard-Definition DVRs On SD Receivers, select the "TV Ratio" tab to set your TV. Most Standard-Definition TVs are 16:9. System Setup CHAPTER 6 - Captioning High-Definition DVRs Select "Captioning" to turn closed captioning on or off, and to select the font style, size and...
System Manual - Page 101

...turn Native mode ON or OFF. If the next program changes to 1080i, the receiver tells the TV to change to match the resolution of this, the default setting is being broadcast in 480p, your receiver...is ON, your TV auto-changes to that same format. Because of the program coming into the receiver. Settings 101 8 7 6 5 4 3 2 1 Chapter Chapter Chapter Chapter Chapter Chapter Chapter ...
System Manual - Page 105

... -air tuner. System Setup CHAPTER 6 - However, you can use this screen to view the satellite signal strength your receiver is initially set or change your DVR Playlist Sharing preferences or to create or change the names of each receiver location. Whole-Home High-Definition DVRs If you're using DIRECTV® Whole-Home...
System Manual - Page 111

All connections -- Turn on your DVR. Select "System Setup," then "Info & Test." 5. You should run the ...to put the remote control in the phone line or satellite signal can give temporary false readings. Help & Troubleshooting 111 5 6 7 8 jacks, cables, etc. -- Occasional fluctuations in satellite receiver-controlling mode, then press MENU to initiate diagnostic procedures on...
System Manual - Page 126

...whichever is deemed necessary) if it becomes defective or inoperative. If DIRECTV cannot reasonably repair or replace the Receiver then DIRECTV may, at the option of all labor charges. What is Covered? A receipt or other ...Plus® HD DVR (Model Number: HR20, HR21, HR22, HR23, HR24) and any included accessories against defects in material or workmanship for the original warranty period.
System Manual - Page 131

...800-DIRECTV • Trade Name: DIRECTV • Type of Equipment: DIRECTV Satellite Receiver • Model Number: R or HR Federal Communications Commission (FCC): This equipment...this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Operation is subject to provide reasonable protection ...
System Manual - Page 134

... specially wired alarm equipment connected to the telephone line, ensure the installation of an AC surge arrester in the AC outlet to which this DIRECTV Satellite Receiver does not disable your alarm company, telephone company or a qualified installer. DIRECTV, Inc. 2230 E. If you disconnect the equipment until the problem is connected. It...

DIRECTV Knowledge Base Results

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  • DIRECTV DIRECTV Receiver Manuals
    ...your DIRECTV satellite dish On-Screen Message: "Searching for Satellite Signal" Troubleshooting On directv.com Models D10 Download manual D11 D12 HR10-250 HR20 HR21 HR21P HR22 HR23 HR24 H10... DST-3000 DW65X91 TSR101 TSR202 Zenith Models DTV1080 HD-SAT520 Remote Control Programming Steps Receiver Reset Instructions Information about your equipment by downloading a system manual. You can find...
  • DIRECTV DIRECTV iPhone Application
    ...Tech Forum or email us at [email protected] iPhone App - DIRECTV's free iPhone application turns your iPhone or iPod touch into the easiest, fastest, most convenient way to find any .... DVR (models R15, R16, R22), DIRECTV Plus HD DVR (models HR20, HR21, HR22, HR23, HR24) or TiVo Series 2 receivers with 6.4a software The iPhone application is now just a tap away. Signing In Quick Start:...
  • DIRECTV How to troubleshoot a black or snowy screen
    ... may see our troubleshooting steps for "Searching for satellite signal. Your TV is not receiving or displaying the signal from your signal strength is only occurring on a few channels, check the detailed description of the receiver (not all cable connections between the dish, receiver and TV. Turn TV off and unplugging the power cord for...

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