Compaq dc5000 Support Question
Compaq dc5000 Support Question
Find answers below for this question about Compaq dc5000 - Microtower PC.Need a Compaq dc5000 manual? We have 21 online manuals for this item!
Question posted by takundachoms on October 19th, 2015
Dc5000 Flashing Red Light
dc5000 flashing red light
Current Answers
Answer #1: Posted by TechSupport101 on October 19th, 2015 12:35 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Hi. Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause. Processor thermal protection activated: A fan may be blocked or not turning. See the Troubleshooting Guide (page 22+) here https://www.helpowl.com/manuals/Compaq/dc5000/65222
Related Compaq dc5000 Manual Pages
Troubleshooting Guide - Page 22
Smart Cover Lock, featured on the hard drive.
1. Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause. OR
The heatsink is locked. Solution
Unlock the Smart Cover Lock using Computer Setup. You ...
Troubleshooting Guide - Page 24
... the processor. Voltage selector switch on because of computer chassis not switched to replace the power supply.
1.
Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause. Processor thermal protection activated:
A fan may be blocked or not turning. Ensure the fan is...
Troubleshooting Guide - Page 25
Troubleshooting Without Diagnostics
Solving Power Supply Problems (Continued)
Problem
Cause
Solution
Power LED flashes Red, once every two seconds. OR
Power LED flashes Red four times, once every second, followed by removing ALL attached devices (such as hard, diskette, or optical drives, and expansion cards). Proper voltage setting depends ...
Troubleshooting Guide - Page 34
Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps six times.
Monitor without energy saver capabilities is plugged into the ...
Troubleshooting Guide - Page 44
...lights on the system.
2. If you are using the correct memory modules and to determine if you still cannot resolve the issue, contact Customer Support.
Replace third-party memory with the system to verify the proper installation.
2. Power LED flashes Red...Review the documentation that came with HP memory.
4. Power LED flashes Red five times, once every second, followed by a two second ...
Troubleshooting Guide - Page 49
... stays on the system.
2.
Troubleshooting Without Diagnostics
Solving Memory Problems (Continued)
Problem
Cause
Power LED flashes Red five times, once every second, followed by a two second pause. OR
Power LED flashes Red three times, once every second, followed by a two second pause, and the computer beeps five times. Power LED is present.
2. Memory is...
Desktop Management Guide - Page 12
... System Power LED blinks RED 8 times, one and restart the...PCs through a Windows operating system. If no ROMPaq diskette is found, you will be prompted to enter the password.
6. Insert a ROMPaq diskette into the diskette drive.
3.
If a setup password has been established, the Caps Lock light...com
Desktop Management Guide The Boot Block is a flash-protected section of a ROM flash failure...
Getting Started - Page 17
... properly, but is plugged onto the system board header. Getting Started
Solving General Problems (Continued)
Problem
Cause
Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause.
Getting Started - Page 20
... with a graphics card:
1. Review the documentation that came with HP memory.
4. Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps six...Memory is installed incorrectly or is bad. Reseat the graphics card. See "Interpreting diagnostic Lights and Audible Codes" to isolate faulty module.
3. Replace third-party memory with the system...
Getting Started - Business Desktops - Page 17
... not spinning, make sure the fan's cable is properly attached.
5. Getting Started
Solving General Problems Continued
Problem
Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause.
Getting Started - Business Desktops - Page 20
... the proper installation.
2. Review the documentation that came with integrated graphics, replace the system board.
16 See "Interpreting diagnostic Lights and Audible Codes" to isolate faulty module.
3. Reseat the graphics card.
Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps six times.
Replace DIMMs...
HP Compaq Business Desktop dc5000 Series Personal Computer Microtower Service Reference Card - Page 1
..., you may see a Keyboard Error message- Service Reference Card
HP Compaq Business Desktop dc5000 microtower Personal Computers
© Copyright 2004 Hewlett-Packard Development Company, L.P. ping, cache size...To upgrade the ROM, you may :
a. A successful boot and ROM flashing (re-programming) with a reprogrammable flash system ROM (read only memory).
Set Time and Date - Restores factory...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition - Page 29
...9632; Remote system installation ■ Software updating and management ■ ROM flash ■ Asset tracking and security ■ Fault notification and recovery
✎ Support for managing and controlling desktops, workstations, and notebook PCs in this guide may be used. Service Reference Guide, dc5000
360201-002
3-1 The best deployment method depends on your information technology...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition - Page 33
...System Power LED blinks RED 8 times, one and restart the computer. Enter the setup password. Remove the diskette or CD and turn off .
6. Service Reference Guide, dc5000
360201-002
3-5 A...models also support recovery from the diskette and successfully reprograms the ROM, then the three keyboard lights will be prompted to enter the password.
4.
ISO ROMPaq images are included with each ...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition - Page 143
... board is on the system board is off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause.
Possible Solution
1. If the 3.3 V_aux light on , then replace the power button harness.
5. Service Reference Guide, dc5000
360201-002
D-3
System unable to the system board.
4. Press and hold the...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition - Page 144
...2. Replace the device causing the failure. D-4
360201-002
Service Reference Guide, dc5000 Troubleshooting Without Diagnostics
Solving Power Supply Problems
Solving Power Supply Problems
Problem
Cause
Power ...
If the system enters the POST, then power off automatically and the Power LED flashes Red two times, once every second, followed by removing ALL attached devices). Ensure that...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition - Page 150
... being used with energy saver features enabled.
Fluorescent lights or fans may be loaded. None. Degauss the monitor.
It is powered on and off, when going in and out of displaying requested resolution. Troubleshooting Without Diagnostics
Solving Display Problems (Continued)
Problem
Cause
Power LED flashes Red six times, once every second, followed by...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition - Page 157
... incorrectly or is bad. Replace third-party memory with a graphics card:
1.
Service Reference Guide, dc5000
360201-002
D-17 Replace the system board. For systems with HP memory.
4. Replace the graphics... properly or is bad, or system board is bad.
1. Reseat DIMMs.
2. Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps ...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition - Page 160
... modules have been installed correctly and that support ECC memory, HP does not support mixing ECC and non-ECC memory.
Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times.
Memory is installed incorrectly ...one at a time to
isolate the faulty module. 3. Replace the system board. D-20
360201-002
Service Reference Guide, dc5000
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition - Page 168
...V_aux light on the system board is not turned on . D-28
360201-002
Service Reference Guide, dc5000
...the Desktop Management Guide.
2. System board failure (ROM detected failure prior to the appropriate voltage. See the "ROM Flash" section... cables are not flashing. Invalid ROM based on green then:
1.
Replace the system board. Red Power LED 8 flashes eight times, once...
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