Compaq Presario CQ62-a00 Support Question
Compaq Presario CQ62-a00 Support Question
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Question posted by ssolgal on March 18th, 2014
Compaq Presario Cq62 Will Not Boot
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Current Answers
Answer #1: Posted by freginold on May 9th, 2014 6:07 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, typically when a laptop won't turn on, it's one of three things: the battery, the battery charger/AC adapter, or the motherboard.
You can rule out the battery easily by attaching the AC adapter and trying to turn the laptop on. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
The motherboard is the most expensive option to replace, so a good rule of thumb is to get a new AC adapter/charger and see if the laptop powers up with that. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related Compaq Presario CQ62-a00 Manual Pages
Resolving Start Up and No Boot Problems Checklist - Page 1
...drive and fan turning.
HP Notebook PCs - Disconnect all peripheral devices and remove all other methods fail, use this checklist as a guide when trying to the notebook. Connect a different AC power ... listed below and take the recommended actions. Connect an external monitor to startup or boot, and displays a black screen
Usually occurs if a component is installed incorrectly, or...
Resolving Start Up and No Boot Problems Checklist - Page 2
... bypass the error and the PC can run memory and hard drive tests. Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 1
and performing computer disassembly procedures. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC
Maintenance and Service Guide
SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer.
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 11
...Description
HP G62
Product Name Processors
Chipset
Compaq Presario CQ62 Notebook PC
HP G62 Notebook PC
AMD Phenom™ N930 Processor (2.0 ..., 512 MB L2 cache, 1066 MHz, 3.2 GT/s)-Single Core 25 W
AMD™ RS880MD
Discrete
HP G62 UMA
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CQ62
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CQ62
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Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 12
... rpm
● 250 GB, 7200 rpm
● 160 GB, 7200 rpm
Discrete
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CQ62 Discrete
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Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 13
... no webcam)
High-definition audio supports Microsoft® premium requirements with Presario/HP Altec Lansing speakers
56K V.92 data/fax MDC modem (computer ...; √
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CQ62
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Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 14
...)
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Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 34
Display assembly components
Item (1)
(2) (3) (4)
Description Display bezel for use with: ● HP G62 computer models ● Compaq Presario CQ62 computer models Display bracket (with hinges) 39.6-cm (15.6-in) high definition, Brightview, display panel (includes display panel cable) Microphone (includes cable)
Spare part number
...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 35
... antenna (includes wireless antenna transceivers and cable)
606016-001
Display back cover (includes logo) for use with:
● HP G62 Matte black computer models ● Compaq Presario CQ62 matte black computer models (for model 1.0 only)
608445-001 605909-001
● Biscotti computer models
605910-001
● Silver computer models ● White computer models...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 39
...
● 65-W AC adapter
609939-001
● 90-W AC adapter
609940-001
Power cord, AC, 3 wire, black, 1.83-m (for use with both HP G62 and Presario CQ 62 computer models) for use in:
● Denmark
490371-081
● Europe
490371-021
● Israel
490371-BB1
● Italy
490371-061
● North...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 40
... Adapter
AMD Anthlon II N330 Processor (2.3 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)-Dual Core 35 W (for use in Israel with both HP G62 and Presario CQ62 computer models
56K V.92 data/fax modem (select models only) (for model 1.0 only)
Bluetooth module (for model 1.0 only)
Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 41
... computer models Display back cover for use with white computer models Display bezel for use with HP G62 computer models Display bezel for use with Compaq Presario CQ62 computer models (for model 1.0 only) Display hinge kit (includes left and right display hinges) Webcam module cable
Sequential part number listing 31
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 49
Wrist straps are compatible with most types of shoes or boots.
Equipment guidelines
Grounding equipment must be used at standing workstations and are ...level 1,500 V 7,500 V 5,000 V
Preliminary replacement requirements 39 Foot straps (heel, toe, or boot straps) can be worn in the ground cords. On conductive floors or dissipative floor mats, use foot straps and a grounded...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 97
... is called the Primary Hard Disk Self Test. Set the following boot options: ● POST hotkey delay (sec.)―Set the delay...Boot―Enable/disable boot from CD-ROM. ● Floppy Boot―Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 102
...
NOTE: Some of a USB keyboard in seconds. ● Set the boot order.
◦ 1st boot device-USB CD-ROM ◦ 2nd boot device-USB floppy ◦ 3rd boot device-USB SuperDisk ◦ 4th boot device-Notebook hard drive ◦ 5th boot device-USB hard disk ◦ 6th boot device-Network controller ● Swap the functions of the fn...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 110
... from recovery discs you to reverse undesirable changes to your computer by the operating system and HP Recovery Manager software are used
to start up (boot) the computer and restore the operating system and software programs to factory settings in this section.
100 Chapter 7 Backup and recovery If the partition is...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 116
... possible, back up ) the computer from the primary operating system or from the recovery f11 method, purchase a SUSE Linux Enterprise Desktop Operating System DVD to boot (start up all personal files. 2. To protect your information, back up your important files from a backup. All files created and any software installed on the...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 131
... spare part number 27, 46
Blu-ray ROM with LightScribe DVD ±R/RW SuperMulti DL Drive specifications 98
bluetooth module spare part number 23
boot options 87, 92 boot order 87, 92 button sound 87 buttons
power 9 TouchPad right/left 7
C cables, service considerations 36 camera module
removal 71 spare part number 71...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 132
... 24 product description 2 removal 72 spare part number 24, 72 Display screw kit, spare part number 25 display specifications 95 displaying system information 84 drives boot order 87, 92 preventing damage 36 DVD/CD-RW Combo Drive precautions 36 removal 46 DVD±RW and CD-RW Combo Drive precautions 36...
Notebook PC User Guide - Windows 7 - Page 111
... Saving (select models only) Fan Always On
Action Key Mode Boot Options
To do this Run a comprehensive self-test on the system...Boot―Enable/disable boot from CD-ROM. ● Floppy Boot―Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook...
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