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Canon i960 Series Support Question

Canon i960 Series Support Question

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Question posted by viviankirkwood on April 1st, 2015

Amber Light Flashes 3 Times Before Green Flash. What Does That Mean?

Flashing amber light indicates a need for attention. It's flashing 3 times before the green light flashes once. What is it telling me? What should I do?

Current Answers

Answer #1: Posted by Odin on April 1st, 2015 4:35 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
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Is it possible both the green and orange (amber) lights are blinking 3 times? If so...

Following (in boldface) are the explanation and resolution as provided by Canon, at www.canon-europe.com/support/consumer_products/pro....:

A service error has occurred.

Resolution:

Turn off the printer.
Disconnect the power cable.
Open the printer cover.
Check for any orange protective tape or white polystyrene and remove if necessary.
Check that there are no foreign objects in the printer (such as a paper clip) and remove if necessary.
Close the cover.
Reconnect and turn on.

If the above solution has not resolved your error, please contact your nearest Canon authorised service facility....

You can of course use any repair service you like. For one authorized by Canon, you can phone 800-828-4040.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Canon i960 Series Manual Pages

i960 Quick Start Guide - Page 4

...following information. Serial Number (located on the inside of the printer Model Number (located on the front of your warranty period...attention to a special issue, try emailing our friendly technical engineers, specially trained to communicate quick, easy, and logical solutions to start your 90-day Toll-Free Technical Support period at any time during the balance of the printer Printer...
i960 Quick Start Guide - Page 7

...CD-ROM, or use them. The POWER lamp flashes while the printer warms up and changes to know more information, view the i960 User's Guide on the Printer 1 Press the POWER button. For more about...the power cord, turn off the printer and ensure that the green lamp has gone out. Then click the feature you want to steady (nonflashing) green when the printer is ready. Basic Printing Basic ...
i960 Quick Start Guide - Page 10

... the left side of the stack of paper. 3 Load the paper. (1) Insert the paper into the Auto Sheet Feeder with your media. 5 For specific drying times, refer to the instructions packaged with the print side facing up. z Do not touch the printed surface until the ink dries. Note z Do not stack...
i960 Quick Start Guide - Page 12

...when printing with Photo Paper Pro Perforated. Select Plain Paper from the software applications, refer to print from the printer driver Media Type. z For detailed description of print media types, refer to the User's Guide. * When...or 17 lb), up to 10) in the auto sheet feeder one at a time to avoid them sticking together. ** Print settings are much easier to 150 sheets (13 mm in height) ...
i960 Quick Start Guide - Page 13

... long into the future. Exposure to sunlight or other light sources, humidity, temperature, exposure to fading over time, but proper care of direct sunlight or other environmental ... to ozone, cigarette smoke and other intense light sources. 8 Basic Printing „ Caring for Your Photographs The Canon i960 Photo Printer will generate spectacular results for Borderless Printing (4"×...
i960 Quick Start Guide - Page 26

... may cause paper discoloration due to feed paper from where the paper is now ready for a long time. Advanced Printing Turn the knob to the left end feeds paper from the Photo Paper Tray, while ...feeds paper from the Photo Paper Tray. Slide the tray into the Auto Sheet Feeder, and the printer is fed. z Do not leave paper in the Photo Paper Tray for feeding paper from the Auto Sheet...
i960 Quick Start Guide - Page 42

...pages from the web page. If you use simple editing features such as whether the flash was in portrait or night scene mode, etc. Advanced Printing Using the Bundled Software ...using the photo applications, refer to the Photo Application Guide included on -screen manual of this printer) in full size. This feature enables you to Internet Explorer after installation. This enables you ...
i960 Quick Start Guide - Page 49

...flash four times, as soon as printing begins. Note Should missing characters or white streaks appear despite sufficient ink levels, refer to quickly identify the empty tank using the BJ Status Monitor (Windows) or error messages (Macintosh) and replace it. With this printer, ink tanks must be installed from green...to Replace Ink Tank If an ink tank needs replacing, the POWER lamp will not print ...
i960 Quick Start Guide - Page 55

...OK. Hold the RESUME/CANCEL button until the POWER lamp flashes twice. 1 With the printer on , load a sheet of Letter-sized paper in the printer. Note Nozzle check pattern printing can also be executed from...print head nozzles, and to determine whether the ink ejects properly from the printer itself. See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on page 52. 50 ...
i960 Quick Start Guide - Page 58

With the printer on . 2 Open the Printer Properties dialog box. See "Opening the Printer Properties Dialog Box Directly from the printer itself. Cleaning the print head consumes ink, so perform print head cleaning ... Cleaning. (3) When the confirmation message is on , hold the RESUME/CANCEL button until the POWER lamp flashes once. 1 Ensure that the printer is displayed, click OK. 53
i960 Quick Start Guide - Page 71

...and click . Select Applications from within your computer. Double-click i960 displayed under Name in the Utilities folder. 3. Not enough ...printer off for at line breaks before resuming printing in Macintosh for long periods of time. Click Display Print Queue. 4. Check the Paper Size setting from the Go menu. 2. The print job is being processed. The POWER lamp flashes green...
i960 Quick Start Guide - Page 73

... the RESUME/CANCEL button down and release after the POWER lamp flashes three times, then feed the sheet of Letter-sized plain paper in the printer. 2. Hold the RESUME/CANCEL button down and release after the POWER lamp flashes three times. If envelopes or post cards do not feed properly, even after the cleaning operation...
i960 Quick Start Guide - Page 75

...realign it with this printer. 70 Number of error that this tank is not supported by this error still remains, the print head may need to the Auto Sheet ... printing can continue. The number of flashes indicates the type of Flashes Two flashes Three flashes Four flashes Five flashes Eight flashes Nine flashes Possible Cause Try This Printer is already installed, remove the print ...
i960 Quick Start Guide - Page 76

.... If the problem remains, contact the Customer Care Center. 71 Disconnect the printer cable from the printer, and then turn the printer back on how to align the print head again. Press the RESUME/CANCEL button. Note POWER lamp flashes alternately green and orange If you suspect the paper output tray has been exposed to...
i960 Quick Start Guide - Page 78

.... It will flash green when the printer is warming up or when a print job is being sent to the printer. Follow the on the Printer list under Print Center 1. Paper not loaded Remove the paper, fan the paper to ensure that the printer is completed. alignment failed See "Handling Error Messages" on . Printer driver is indicated. A USB port...
i960 Quick Start Guide - Page 79

...Ink tank is about time to the Easy Setup installed Instructions. The printer automatically starts printing ...The following messages may be displayed on the printer flashes printer. Correct the error according to resume the ...printer Remove the jammed paper, load new media, and press the RESUME/CANCEL button. If the same error occurs, contact the Customer Care alternately orange and green...
i960 Quick Start Guide - Page 80

... transmission time is too long when the digital camera or digital video camcorder is scratched during printing, select Prevent paper abrasion in the Custom Settings screen. z For more images can be printed. After reconnecting the cable between the printer and the digital camera and press the RESUME/CANCEL button on the printer flashes nine times.
i960 Quick Start Guide - Page 82

... Transporting printer Printer Driver Functions (Windows) Printer Driver Functions (Macintosh) BJ Printer Utility Index 77 Appendix User's Guide Table of the Printer BJ Status Monitor Functions Print Center Troubleshooting Cannot Install Printer Driver Print Quality is Poor Printer Does Not Start or Stops During Print Jobs Paper Does Not Feed Properly Paper Jams The POWER Lamp Flashes Orange...
i960 Quick Start Guide - Page 6

... cord. • Never use any power supply other than the standard power supply available in . 2 Turn on the computer yet. Do NOT turn on the printer. The POWER lamp flashes and the printer begins to plug the power cord into the power outlet. „ Installing the Print Head 1 Plug the...
i960 PictBridge Instructions - Page 2

... connected and printing is selected in "Paper Size" and "Photo" (Photo Paper Plus Glossy) is started with no setting changes selected, this printer operates based on the printer will flash green one time. Trimming Off (No trimming) - Paper Type Photo (Photo Paper Plus Glossy) - If any equipment other than the camera ready for "PictBridge" or...

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