Canon VIXIA HG20 Support Question
Canon VIXIA HG20 Support Question
Find answers below for this question about Canon VIXIA HG20.Need a Canon VIXIA HG20 manual? We have 5 online manuals for this item!
Question posted by Lisamurray40 on June 21st, 2013
Canon Hd Hg20 Camcorder
Have got a new computer have tried installing the software but it asks for a product code which I cannot find please help
Current Answers
Answer #1: Posted by SoCalWoman on June 21st, 2013 8:14 PM
SoCalWoman
Member since:
December 16th, 2012 Points: 2,938,577
Member since:
December 16th, 2012 Points: 2,938,577
You can go to Canon's Support Website by clicking on the following link, to try and locate the software for your device without the need of a product code:
Once there, choose your operating system from the dropdown menu to view software compatible with your computer.
If you still can not resolve your issue, you can click on the "Service and Support" link located on the same page to request further assistance or to ask about the product code.
Hope this helps
Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
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Related Canon VIXIA HG20 Manual Pages
Digital Video Software (Macintosh) Ver.31 Instruction Manual - Page 9
Macintosh
Windows
9 Enter or change the name of the camcorder you can specify ( 66) and uploading the still images to Camera] Tab
This tab is not supported by the camcorder. My Camera function is used for confirming and changing the owner's name of the camcorder's owner.
„ [Set to the camcorder. Camera Control window
Uploading the images from the computer.
Digital Video Software (Macintosh) Ver.31 Instruction Manual - Page 22
After the installation is complete, remove the DIGITAL VIDEO Solution Disk before you connect the camcorder to the computer.
22
Installing the Digital Video Software message appears, click [Finish]. When installation is complete, restart the computer as prompted.
9 Remove the DIGITAL VIDEO Solution Disk from the CD-ROM drive. 7 Review the installation settings and click [Next].
8 When ...
Digital Video Software (Windows) Ver.31 Instruction Manual - Page 9
... ( 73) and uploading the still images to the camcorder.
My Camera function is not supported by the camcorder. Your camcorder does not support the My Camera function. Uploading the images from the computer
Selecting [Manage My Camera] from the [Edit] menu displays the [My Camera] window. „ [Set to Camera] Tab
This tab is used for confirming and...
Digital Video Software (Windows) Ver.31 Instruction Manual - Page 24
... the TWAIN Driver have only been copied to a Computer.
24
Installing the Digital Video Software
To download images via USB connection, finish installing the TWAIN Driver. For details, see step 4 ( 26) in Connecting the Camcorder to your computer. When installation is displayed, remove the DIGITAL VIDEO Solution Disk from the CD-ROM drive, and proceed to Before...
VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 2
... TO QUALIFIED SERVICE PERSONNEL. TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. HD Camcorder, VIXIA HG21 A / VIXIA HG20 A systems
This device complies with Class B limits in the manual. One Canon Plaza, Lake Success, NY 11042, U.S.A. Important Warning
CAUTION
RISK OF ELECTRIC SHOCK DO NOT OPEN
CAUTION: TO...
VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 3
... try ...Code, ANSI / NFPA No. 70-1984, provides information with a polarized 2-prong plug (a plug having one way. The product should be walked on the product...Canon HD Camcorder VIXIA HG21 A / VIXIA
HG20 A and all its accessories.
1 Read Instructions -
All the safety and operating
instructions should be
routed so that they may cause picture interference, or permanently damage the camera...
VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 13
„ Additional Information
90 Appendix: Menu Options Lists
90
FUNC. Menu
92
Setup Menus
101 Trouble?
101 Troubleshooting 107 List of Messages
116 Do's and Don'ts
116 Handling Precautions 120 Maintenance/Others 121 Using the Camcorder Abroad
122 General Information
122 System Diagram 123 Optional Accessories 127 Product Codes 128 Specifications 130 Index
Table of contents
13
VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 14
... this manual carefully before you use the camcorder and retain it for purchasing the Canon VIXIA HG21/VIXIA HG20. Conventions Used in this manual are simulated...VIDEO Solution Disk CD-ROM. To complete some operations you will be indicated with a still camera. This will need to refer also to the
.
14
Should your camcorder fail to operate correctly, refer to the "Digital Video Software...
VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 81
... play back your 16:9 movies on standard TV sets with the Video ID-1 system. Correct operation cannot be possible
using a single cable for output only.
Start the playback of the TV manually. Try one of the connected TV.
4 Turn on the camcorder and set will ensure the best playback quality.
1 Turn off the...
VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 127
Product Codes
Provided Accessories CA-570 Compact Power Adapter BP-807 Battery Pack WL-D88 Wireless Controller CTC-100 Component Cable STV-250N Stereo Video Cable IFC-400PCU USB Cable
Optional Accessories BP-808 Battery Pack BP-819 Battery Pack BP-827 Battery Pack CG-800 Battery Charger TL-H37 ...
Digital Camcorder Full Line Product Guide Summer/Fall 2009 - Page 3
.../XL H1A/XH G1S/
22 XH A1S/XL2/GL2 25 Canon Pro Camcorder
Technology
4
18 DVD BURNER 19 WATERPROOF CASE 26 EOS DIGITAL SLR CAMERAS 27 POWERSHOT DIGITAL CAMERAS 28 CANON ADVANTAGE 32 CANON DIGITAL VIDEO TECHNOLOGY 38 RECORDING CHART 39 SOFTWARE 42 ACCESSORIES 44 SPECIFICATIONS Record high definition video to a built-in your home theater.
14 FS22/FS21...
Digital Camcorder Full Line Product Guide Summer/Fall 2009 - Page 4
... only)
• Genuine Canon 10x HD Video Lens delivers unsurpassed image quality
• Canon 1/2.6" 8.59 Megapixel Full HD CMOS Image Sensor and RGB Primary Color Filter capture video and photos with
included software. A Genuine Canon HD Video Lens and 8.59 Megapixel Full HD CMOS Image Sensor deliver spectacular video and breathtaking 8.0 Megapixel photos. The VIXIA HF S11 features Advanced...
Digital Camcorder Full Line Product Guide Summer/Fall 2009 - Page 7
...-250N • USB Interface Cable IFC-400PCU • Digital Video Solution Disk
VIXIA HV40
10X
Optical Zoom
HDV
1080i
12 With a Genuine Canon 10x HD Video Lens, 2.96 Megapixel Full HD CMOS Image Sensor and Canon DIGIC DV II Image Processor, all the quality of the renowned Canon HD Camera System as it records to convenient, widely available MiniDV tapes...
Digital Camcorder Full Line Product Guide Summer/Fall 2009 - Page 11
...cards or transferred to a card from internal memory* for your video and photos.
*Available in data loss - Low power consumption
Flash memory camcorders require less power to operate, which gives you longer running ...select models Small and Powerful,
Canon Flash Memory Camcorders
Lightweight, compact and easy to operate, Canon flash memory camcorders offer the pinnacle of our dual flash memory...
Digital Camcorder Full Line Product Guide Summer/Fall 2009 - Page 13
... allows users to fine-tune the cameras' performance and operation to 23 independent adjustments.
SUPERRANGE OPTICAL IMAGE STABILIZER
Canon's SuperRange Optical Image Stabilizer Technology uses a gyro sensor to 800 TV lines of the image • 1.7 Megapixel Photos
24
STANDARD DEFINITION
XL2 GL2
Canon Pro Camcorder Technology
GENUINE CANON 20X HD L-SERIES VIDEO ZOOM LENS
The XL H1S...
Digital Camcorder Full Line Product Guide Summer/Fall 2009 - Page 15
... comes from each pixel are as pure as possible. Canon Exclusive Digital Trinity for HD video
VIXIA high definition camcorders have a Full HD decided edge thanks to Canon's longstanding CMOS expertise in every detail. The Full HD CMOS Image Sensor captures images at the heart of Genuine Canon Optics
The Canon name is stunningly lifelike images with brilliant clarity in...
Digital Camcorder Full Line Product Guide Summer/Fall 2009 - Page 17
...
without having to
eliminate whiteout or loss of four-second video clips,
then add one
time.
With Canon's new Advanced Video
Snapshot Mode, you have the ability of 10 supplied music...32
Shooting
With Video Snapshot Mode, you can be displayed at one of capturing video
clips in playback as thumbnail in Canon HD camcorders.
Canon Digital Video Technology
Face Detection -
Digital Camcorder Full Line Product Guide Summer/Fall 2009 - Page 18
... it easy to be used independently or together.
Quick Start - VIXIA HG21/VIXIA HG20 feature HDD technology
record footage with Canon's proprietary DIGIC DV Image Processor to get
Full HD from Color Filter
an RGB Primary Color Filter. RGB PRIMARY COLOR FILTER
RGB
Primary
Both video footage and photos benefit from lens to 48x. The filter...
Digital Camcorder Full Line Product Guide Summer/Fall 2009 - Page 19
...camcorder, camera, or USB flash drive-the REALiS SX80 Mark II contains all the technology needed to make a great photo, you have left. Now, better photos filled with Canon
camcorders to your HD video... photo directly from your video footage. No more
accurate color.
*
INTELLIGENT LITHIUM-ION Intelligent
Li-Ion
BATTERY
Batteries
The new Intelligent Lithium-ion battery ...
Digital Camcorder Full Line Product Guide Summer/Fall 2009 - Page 20
...
-
4GB
-
8GB
-
16GB
-
32GB
- FS22 (32GB)
-
-
7 hr. 20 min.
11 hr.
20 hr. 50 min.
38
Software
CANON DIGITAL VIDEO SOLUTION DISK
Still Image
(VIXIA HF S11/HF S10/HF S100/HF20/
Software
HF200/HG21/HG20/HV40/FS22/FS21/FS200)
Canon camcorders include ZoomBrowser EX (Windows) /
ImageBrowser (Mac) which provides tools for online posting and viewed on your...
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