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Canon PowerShot SX500 IS Support Question

Canon PowerShot SX500 IS Support Question

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Question posted by eileensiple on December 26th, 2012

Can't Set Date/time

We have a brand new Canon Powershot SX500, and we are not able to set the date/time.  We can set the month, but then cannot use the arrows or the "set" button to move to the day.  Do we need to return the camera?

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Related Canon PowerShot SX500 IS Manual Pages

User Guide - Page 2

... IFC‑400PCU Neck Strap NS‑DC11 Lens Cap (with cord) DIGITAL CAMERA Solution Disk* (CD‑ROM) Getting Started Warranty Card * Contains software and PDF manuals (=31). • A memory card is missing, contact your camera dealer. Package Contents Before use, make sure the following items are included at the end of this...
User Guide - Page 7

... Screen (LCD monitor) button Microphone button Speaker button Movie button AV OUT (Audio/video output) / DIGITAL terminal HDMITM terminal / button Indicator < (ISO speed)> / < (Filter image display)> / Up button / / Left button Control dial FUNC./SET button / Right button / Down button zzTurning the control dial is one way to represent the corresponding camera buttons and dials on...
User Guide - Page 13

...or in direct flame. • Unplug the power cord periodically, and using the camera in electrical shock or fire. Do not use of electronic devices is restricted, such as pins or keys) to bump...eyes, mouth, skin or clothing, immediately flush with water. • Turn the camera off in places where camera use the equipment in any dust and dirt that has collected on the plug, the exterior...
User Guide - Page 22

... you shoot, and it . zzPress the buttons or turn the camera on . XXThe [Date/Time] screen is used when you manage images by shooting date or print images showing the date. Information you specify this way is recorded in until it clicks, and then slowly release it is displayed. 2 Set the date and time. XXThe memory card will pop up...
User Guide - Page 23

.... • To set the date, time, and home time zone, the [Date/ Time] screen will be displayed each time you turn the dial to complete the setting. zzPress the buttons or turn the camera on. Initial Preparations 3 Set the home time zone. zzPress the button to choose your home time zone. 4 Finish the setup process. Changing the Date and Time Adjust the date and time as follows...
User Guide - Page 24

..., =171), even if the camera is left off. • Once the date/time battery is depleted, the [Date/Time] screen will be displayed when you turn the dial to adjust the settings. zzPress the buttons or turn the camera on. Follow the steps on =22 to choose [Date/Time], and then press the button. 3 Change the date and time. zzFollow step 2 on =22...
User Guide - Page 31

... the included DIGITAL CAMERA Solution Disk (CD-ROM) (=2) are introduced below, with an Internet connection so you can use this function. • Internet access is required to use this function, and any ISP account charges and access fees must be accessed from the help system of camera operation. CameraWindow zzImport images and change camera settings ImageBrowser EX...
User Guide - Page 33

...Installing the Software Windows 7 and Mac OS X 10.6 are used here for the sake of illustration. zzInsert the included CD-ROM (DIGITAL CAMERA Solution Disk) (=2) in the computer's CD-ROM drive. ... icon to complete the installation process. 33 Using the software auto update function, you can update to the latest version and download new functions via the Internet (some software excluded...
User Guide - Page 39

... Charger CB-2LY/ CB‑2LYE* DIGITAL CAMERA Solution Disk Lens Cap (with cord) Interface Cable IFC-400PCU*1 Power Memory Card Card Reader Cable Windows/ Macintosh Computer AC Adapter Kit ACK-DC40 HDMI Cable HTC-100 Stereo AV Cable AVC-DC400ST TV/Video System Flash Unit Canon PictBridge-Compatible Printers High-Power Flash...
User Guide - Page 49

... hold the camera vertically while using the clock function, it will switch to vertical display. zzPress the button again to cancel the clock display. • When the camera is off (=42, 163) Starting up or blinks depending on the camera status. XXThe current time appears. zzIf you hold the button. Press the buttons or turn the camera off, open...
User Guide - Page 93

... specified is now displayed. 93 XXThe correction level you watch the screen, turn the dial to +2. zzPress the button. Image Brightness (Exposure Compensation) Adjusting Image Brightness (Exposure Compensation) Still Images The standard exposure set by the camera can be adjusted in 1/3-stop increments, in a range of -2 to adjust brightness, and then press the...
User Guide - Page 105

... AF-point zoom (=72). • The respective focal lengths when using digital zoom) in to enlarge the subject to suit the shooting conditions as follows. Shooting Range and Focusing Digital Tele-Converter Still Images Movies The focal length of the lens can reduce camera shake because the shutter speed is displayed on the screen...
User Guide - Page 156

... camera sounds (=122). Silencing Camera Operations Silence camera sounds and movies as follows. To restore sound during movies if you turn the camera on the [3] tab. zzChoose an item, and then press the buttons to adjust the volume. 156 Adjust volume with the buttons, as desired, for greater convenience (=47). Customize commonly used functions as needed. • Sound settings...
User Guide - Page 164

... the buttons to set the date and time in [ ] mode (=23) will have the correct local date and time when you travel abroad, simply register the destination in advance and switch to the destination time zone. Before using the world clock, be sure to choose [ ]. zzChoose [Time Zone], and then press the button. This convenient feature eliminates the need to choose...
User Guide - Page 165

zzChoose [Date/Time], and then press the button. 2 Configure the setting. Adjusting Basic Camera Functions Date and Time Adjust the date and time as needed. zzPress the buttons to ft/in as follows. 1 Access the [Date/Time] screen. zzChoose [Units], and then choose [ft/in the MF indicator (=104) and zoom bar (=52) from m/cm to choose an item, and then adjust the setting, either...
User Guide - Page 198

... red-eye (=69). • Set [Red-Eye Lamp] to [On] (=75) to [!] (=27). • Adjust brightness by using flash exposure compensation or changing the flash output level (=112). • Increase the ISO speed (=96). Shooting Movies The elapsed time shown is incorrect, or recording is interrupted. • Use the camera to format the memory card...
User Guide - Page 201

... the images, use a commercially available USB card reader. Lens Error • This error may occur if the lens is held while it is moving, or when the camera is correct, restart the printer and complete the setting on the camera again. In this case, write down the error number (Exx) and contact a Canon Customer Support...
User Guide - Page 221

... Continuous shooting 102 Creative filters (shooting mode 82 Cropping 147 Custom white balance 99 D Date/time Adding to images 65 Changing 23 Setting 22 World clock 164 DC coupler 177 Defaults  Reset all DIGITAL CAMERA Solution Disk........... 2 Digital tele-converter 105 Digital zoom 60 Discreet mode (shooting mode 78 Display language 25 DPOF 186 Drive mode...
User Guide - Page 223

... 64 Face self-timer (shooting mode).... 87 Sepia tone images 100 Servo AF 109 Shooting Shooting date/timeDate/time Shooting information 202 Single-image display 29 Slideshow 130 Smart Shuffle 131 Snow (shooting mode 81 Software DIGITAL CAMERA Solution Disk..... 2 Installation 33 Sounds 156 Stereo AV cable 173 Strap 2, 18 Super vivid (shooting mode...
User Guide - Page 226

... the dealer or an experienced radio/TV technician for Class B digital devices, pursuant to Part 15 of the FCC rules. One Canon Plaza, Lake Success, NY 11042, U.S.A. FCC Notice (Digital Camera, Model PC1818 systems) This device complies with Part 15 of the... to which can radiate radio frequency energy and, if not installed and used with Class B limits in the manual. This equipment generates...

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