Home » Canon » Printers » Canon PIXMA TS3522

Canon PIXMA TS3522 Support Question

Find answers below for this question about Canon PIXMA TS3522.
Need a Canon PIXMA TS3522 manual? We have 2 online manuals for this item!

Canon Overview Questions Manuals Reviews Videos Research

Question posted by kimiebaby59 on June 7th, 2023

My Er61 Is Showing And I Have Brand New Ink. What Is Wrong. I Am At My Wits End.

This is a new one i have only used it a few times. I got it in February.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by SonuKumar on June 7th, 2023 9:30 PM

SonuKumar

Member since:
May 9th, 2021

Points: 16,622,780

100
points

Error 61 on a Canon PIXMA TS3522 printer typically indicates a paper jam or a foreign object inside the printer. To resolve this error, you can follow these steps:

Turn off the printer and unplug the power cord from the outlet.
Open the printer cover and check for any jammed paper or foreign objects such as paper clips or small pieces of paper. Gently remove any obstructions you find.
Close the printer cover securely.
Plug the power cord back into the outlet and turn on the printer.
Try printing a test page to see if the error has been resolved.

If the error persists even after removing any paper jams or foreign objects, you may need to contact Canon customer support for further assistance or consider taking the printer to an authorized service center for professional repair.

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
Your search handyman for all e-support needs!!

Answer #2: Posted by HelpHero on June 7th, 2023 10:30 PM

HelpHero

Member since:
September 3rd, 2022

Points: 523,380

100
points

Error code ER61 on Canon PIXMA TS3522 typically indicates a problem with the ink cartridge. Even if the ink cartridge is brand new, there are some common reasons why this error may occur. Here are some things you can try to resolve the issue:

1. Check that the ink cartridges are installed correctly. Sometimes, the cartridges can get dislodged during installation, causing an error. Remove the cartridges and gently reinsert them, making sure they click into place.

2. Remove any plastic strips or tape from the cartridges. Before installing new ink cartridges, make sure to remove any protective tape or plastic that may still be covering the ink heads.

3. Make sure the cartridges are not expired. Ink cartridges have a shelf life, and may not work properly if they are past their expiration date. Check the packaging of the cartridges to ensure they are within their valid date range.

4. Clean the ink cartridge contacts. Sometimes, the error may be caused by dirty or dusty contacts on the cartridges. Clean the contacts with a microfiber cloth or cotton swab dipped in rubbing alcohol.

5. Restart the printer. Sometimes, simply restarting the printer can clear up issues with the cartridge. Turn off the printer, unplug it from the power source, then wait a few minutes before plugging it back in and turning it on.

If none of these steps resolve the issue and the error code persists, then there may be a problem with the cartridge or the printer itself. In this case, it may be necessary to contact Canon support for further assistance.

I hope this is helpful? PLEASE "ACCEPT" and mark it "HELPFUL" to complement my little effort. Hope to bring you more detailed answers.

Helphero

Related Canon PIXMA TS3522 Manual Pages

TS3500 series User Manual - Page 2

...Using Online Manual 8 Symbols Used in This Document 9 Touch-enabled Device Users (Windows 10 Trademarks and Licenses 11 Network 29 Restrictions 31 Network Connection Tips 33 Default Network Settings 34 Detect Same Printer...FINE Cartridge 62 Replacing a FINE Cartridge 63 Checking the Ink Status with the Ink Lamps on the Operation Panel 68 Ink Tips 69 If Printing Is Faint or Uneven 70 ...

TS3500 series User Manual - Page 3

... Adjusting Print Head Position 84 Checking Ink Status from Your Computer 85 Cleaning 86 Cleaning Paper Feed Rollers 87 Cleaning Inside the Printer (Bottom Plate Cleaning 89 Overview 91.../Copying 100 Printer Handling Precautions 101 Transporting Your Printer 102 When Repairing, Lending, or Disposing of the Printer 103 Keeping Print Quality High 104 Main Components and Their Use 105 Main ...

TS3500 series User Manual - Page 5

...) Unknown 194 Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 196 Other Network Problems 198 Checking Network Information 199 Restoring to Factory Defaults 202 Problems while Printing/Scanning from Smartphone/Tablet 203 Cannot Print/Scan from Smartphone/Tablet 204 Printing Problems 207 Printer Does Not Print 208 Ink Does Not...

TS3500 series User Manual - Page 63

... out, replace the FINE cartridge immediately with the FINE cartridge removed. • Use a new FINE cartridge for a while. Installing a used FINE cartridge may cause the nozzles to be Used • Color ink may be necessary to configure this state, the printer cannot print or scan. For information on how to maintain the performance of the error...

TS3500 series User Manual - Page 66

Insert the new FINE cartridge straight into the right slot. Important • Do not touch the electrical contacts or print head nozzle on the FINE cartridge holder. 2. The printer may not print properly if you touch them. 6. Important • Insert the FINE cartridge gently so that it clicks. Push up the ink cartridge lock...

TS3500 series User Manual - Page 68

... printer to detect a remaining ink level. For Windows: Checking Ink Status from Your Computer For macOS: Checking Ink Status from Your Computer 68 In such case, refer to the ink level information only as ink is full when a new FINE cartridge is displayed on the computer screen. A: Alarm lamp B: Black Ink lamp C: Color Ink lamp Color Ink lamp or Black Ink...

TS3500 series User Manual - Page 69

... the cleaning procedure, used for nozzle cleaning is consumed even when printing in black-and-white. 69 Black-and-white printing may be used ink for purposes other than printing. Ink may use color ink? Does black-and-white printing use ink other than black ink depending on the type of printing paper or the settings of the printer driver.

TS3500 series User Manual - Page 77

...problem is still not resolved, replace the FINE cartridge with a new one. Press the Black button or the Color button. To ... the print head condition. Press the Setup button until the printer completes the deep cleaning of the print head. The cleaning ... after 24 hours. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, clean the ...

TS3500 series User Manual - Page 81

... Printing a Nozzle Check Pattern Managing the Printer Power Changing the Printer Operation Mode Reducing the Printer Noise 81 Related Topics Cleaning the Print Heads Adjusting Print Head Position Checking Ink Status from the printer list, and click Options & Supplies... 3. In such a case, enter the password and click OK. Click Show Printer Webpage... Note • The password may...

TS3500 series User Manual - Page 90

The paper cleans the inside the printer may be sure to use a new piece of paper. Check the folded parts of the printer as it feeds through the printer. If they are smudged with ink, perform Bottom Plate Cleaning again. Important • Before cleaning the printer, turn it . 90 Note • When performing Bottom Plate Cleaning again, be...

TS3500 series User Manual - Page 93

... fire, electric shock or other unexpected accidents. The printer emits smoke, strange odors, or makes unusual noises. Do not use immediately, unplug the printer and call your doctor. • Do not use the printer in ways other devices. If ink is not overheating, rusted, bent, scratched, split, or otherwise damaged. If you feel abnormalities, please move...

TS3500 series User Manual - Page 95

...General Notices • Do not tilt the printer, stand it upside down the original. • Do not attempt to open, disassemble or modify the FINE cartridges. Ink may cause ink to leak. • Do not place...the printer. This may leak and damage your printer. • Do not throw FINE cartridges in the fire. 95 Power Supply • Keep the area around the power outlet clear at all times so ...

TS3500 series User Manual - Page 179

.../Tablet Cannot Print/Scan from Smartphone/Tablet Downloading Canon PRINT Inkjet/SELPHY Problems while Using Printer Message Appears on Computer During Setup Printer Prints Slowly No Ink Level Appears in Printer Status Monitor (Windows) Wireless Direct Cannot Print or Connect Printer Suddenly Stopped Working for Some Reason Cannot Access to Internet on Wi-Fi from Communication...

TS3500 series User Manual - Page 210

...cartridge installed properly? If the orange tape remains on the FINE cartridge. Checking the Ink Status with new ones. Retract the output tray extension and the paper output tray, open the cover... • For macOS: Printing a Nozzle Check Pattern If the pattern is not installed securely, ink may not be ejected correctly. After cleaning the print head, print the nozzle check pattern and ...

TS3500 series User Manual - Page 217

... place. If the FINE cartridge is installed properly, close the cover. Checking the Ink Status with new ones. If the orange tape remains on the Operation Panel Replacing a FINE Cartridge Check3...and then check the following. • Check that the FINE cartridge is not installed securely, ink may not be ejected correctly. Check4 Are the print head nozzles clogged? White Streaks Appear Check1...

TS3500 series User Manual - Page 218

.... Replacing a FINE Cartridge For details on the wrong side of the paper. When you load paper,...it does not improve, turn off the printer for detailed information on the printable side. 218 Check5 When using paper with the printable side facing up. ...print head deep cleaning twice, the print head may be damaged, or ink may cause unclear prints or prints with the paper for more than 24...

TS3500 series User Manual - Page 221

Check2 Check the estimated ink levels in the methods used to produce colors. If the FINE cartridge is not installed securely, ink may not match screen colors due ...8226; Printed colors may not be different from those on the FINE cartridge. Checking the Ink Status with new ones. Color control settings and environmental differences can also affect how colors appear on printing the...

TS3500 series User Manual - Page 241

...If paper is jammed: 1300 E04 168A FINE cartridge is not installed. 168A E05 1401 Ink cartridge cannot be recognized. 1403 1430 1485 Check the following the instructions on the right...the FINE cartridge with a new one. Replacing a FINE Cartridge 241 Error Code Support Code Cause Action E02 1000 Printer is out of paper. • If the printer is installed on the ...

TS3500 series User Manual - Page 245

...scanned at a time. Saving scanned data failed because the print- And then, take measures below. • Reduce the resolution and rescan the original. • Reduce the amount of the ink cartridge. P08 ... 6902 6910 6930 6931 Turn off the printer and unplug it back on. • Make sure the original is full. E66 3002 The printer is unable to communicate normally 3002 to resolve...

TS3500 series User Manual - Page 267

... not be liable for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected. Canon recommends to use new genuine Canon cartridges in order to continue printing without this function, press the printer's Stop button for at least 5 seconds. 1686 Cause The ink may have run out. If you want...