Canon PIXMA TS3522 Support Question

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Question posted by marydavinroy on July 6th, 2023

Printing Issues

My printer will not print or make copies. I keep getting an E and 5 and 8. I installed new ink and it still has the same response.

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Answer #1: Posted by HelpHero on July 6th, 2023 7:56 PM

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HelpHero

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I'm sorry to hear that you're having trouble with your Canon PIXMA TS3522 printer. The error code E05 and E08 typically indicate an issue with the ink cartridges. Here are a few steps you can try to resolve the problem:

1. Check the Ink Cartridges: Make sure the ink cartridges are properly installed and seated in their respective slots. Sometimes, a loose or incorrectly inserted cartridge can trigger an error. Remove each cartridge and reinsert them securely.

2. Verify Ink Levels: Check the ink levels using the printer's control panel or software on your computer. If any of the cartridges are running low or empty, replace them with new Canon-branded ink cartridges. Using third-party cartridges can sometimes cause compatibility issues.

3. Perform a Print Head Alignment: Misaligned print heads can also lead to printing issues. Access your printer's maintenance settings through the control panel or printer software on your computer, and look for the print head alignment option. Follow the on-screen instructions to align the print heads.

4. Reset the Printer: Sometimes, a reset can help resolve these types of errors. Turn off the printer and unplug it from the power outlet. Wait for a minute, then plug it back in and turn it on. This will reset the printer's internal settings and may clear the error code.

If none of these steps resolve the issue, I recommend referring to the printer's user manual or contacting Canon customer support for further assistance. They will be able to provide you with more specific guidance tailored to your printer model. I hope this helps, and I wish you success in getting your Canon PIXMA TS3522 printer up and running again.

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Answer #2: Posted by needsumit on July 6th, 2023 11:54 PM

needsumit

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The error codes you mentioned, E-5 and E-8, are specific to Canon printers and usually indicate an issue with the ink cartridges. Here are some steps you can try to resolve the problem:

Make sure the ink cartridges are properly installed: Open the printer's cover and ensure that the ink cartridges are securely inserted into their respective slots. Sometimes, cartridges can become loose during transportation or handling.
Check for protective tape or packaging: Ensure that you have removed any protective tape or packaging from the ink cartridges. These tapes are often placed on new cartridges to prevent leakage during shipping.
Clean the electrical contacts: Turn off the printer and open the cover to access the cartridges. Gently remove each cartridge and clean the electrical contacts (copper-colored dots) using a lint-free cloth or cotton swab lightly moistened with distilled water. Make sure the contacts are completely dry before reinstalling the cartridges.
Reset the printer: Turn off the printer, unplug it from the power source, and wait for a few minutes. Then, plug it back in and turn it on. This action can sometimes clear temporary errors.
Perform a printer self-test: Consult your printer's user manual or visit the manufacturer's website to find instructions on how to perform a self-test or diagnostic test. This test can help identify any specific issues with the printer or its components.
Contact customer support: If the issue persists after trying the above steps, it's recommended to contact the customer support of the printer manufacturer. They can provide more specific guidance based on the model of your printer and the error codes you're encountering.

Remember, these steps are general suggestions, and the exact troubleshooting process may vary depending on the printer model. Referencing the printer's manual or contacting customer support will provide the most accurate information for your specific printer.

Related Canon PIXMA TS3522 Manual Pages

TS3500 series User Manual - Page 4

... 141 Printing 142 Printing on Postcards 145 Adding Printer 146 How to Open Printer Settings Screen 147 Displaying the Printing Status Screen 148 Deleting the Undesired Print Job 150 Removing Printer That Is No Longer Required from List of Printers 151 Printing Using Canon Application Software 152 Printing from Smartphone/Tablet 153 Paper Settings 154 Copying 157 Making Copies on...

TS3500 series User Manual - Page 44

... you are using, entering the password is required to connect a device to the printer via wireless LAN. Your device is not enabled. Note • Depending on smartphone/tablet/computer. Printing Network Settings You can check the printer's password by installing Canon PRINT Inkjet/SELPHY. Note • If "XXXXXX-TS3500series" does not appear on smartphone/tablet...

TS3500 series User Manual - Page 56

quality. When this printer has a function that detects whether the size set for the paper loaded on the printed surface. Before printing, make paper settings in accordance with the rear tray paper size setting. If you notice blurring or uneven colors, increase the print quality setting and try printing again. • To prevent incorrect printing, this function is...

TS3500 series User Manual - Page 66

The printer may not print properly if you touch them. 6. The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be locked. 66 The FINE cartridge will be installed into the FINE cartridge holder all the way until it clicks. Install the FINE cartridge. 1. Push up the ink cartridge lock...

TS3500 series User Manual - Page 68

... condition. When Error Occurred In the copy standby mode, you install a used FINE cartridge, the indicated ink level of the error. Color Ink lamp or Black Ink lamp flashes, while Alarm lamp flashes An error has occurred. Prepare a new ink cartridge. Note • You can check the ink status with the Ink Lamps on the Operation Panel Note •...

TS3500 series User Manual - Page 74

... A4 or Letter-sized plain paper 1. Examine the nozzle check pattern. 74 Replace the FINE Cartridge whose ink is low, the nozzle check pattern will be printed correctly. Press the Setup button until the printer completes the printing of the nozzle check pattern. 5. Press the Black button or the Color button. The nozzle check...

TS3500 series User Manual - Page 82

..., check the following items for Nozzle Check pattern printing is displayed. 5. Complete Cleaning Next, the message for each ink. Check the results To check whether the print quality has improved, click Yes. Cleaning the print head frequently will hinder ink output. • Did you install the inks in the ink completely until you heard a clicking sound? • If...

TS3500 series User Manual - Page 83

... on and open the printer's cover. Then, if necessary, perform Deep Cleaning. • Is there ink remaining? • Did you heard a clicking sound? • If the orange tape is still no sign of ink than Cleaning. Cleaning the print head frequently will hinder ink output. • Did you install the inks in the ink completely until you push...

TS3500 series User Manual - Page 89

...use a new piece of A4 or Letter-sized plain paper in half widthwise, then unfold the paper. 2. Press the Setup button until 8 appears on . 2. If the inside of the printer. Pull .... 1. Prepare paper. 1. Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. ...

TS3500 series User Manual - Page 94

... subject to excessive vibration. • Do not install the printer in locations that get very hot (direct sunlight, or close to eyes or skin persists, obtain medical advice immediately. • Moving the printer Hold the printer by its sides and carry it with water immediately. In case ink gets in contact with eyes, rinse with both hands...

TS3500 series User Manual - Page 104

... ON button to turn off the power, the printer caps the print head (nozzles) automatically to prevent the print head from drying or clogging. If you unplug the power cord from drying. Just as the tip of paper, ink may become dried or clogged if the printer has not been used for a long time, even...

TS3500 series User Manual - Page 158

... one which you want during the segment display flashes. Making Copies on Plain Paper Load the original on the platen to copy on the platen after copying is complete. • To make multiple copies Press the Color button or the Black button repeatedly according to lit, the printer starts copying. Important • Do not open the document cover...

TS3500 series User Manual - Page 191

... key (password), etc.) are no obstacles between the printer and wireless router. Printing Network Settings Check4 Make sure the printer is strong. Check5 Make sure wireless signal is not placed too far away from interference sources as necessary. Check3 Make sure the printer and wireless router network settings match. Make sure the network settings of the wireless router...

TS3500 series User Manual - Page 192

... or tablet). If this warning message appears, set security software to an AirPort Base Station via LAN, make sure you entered the proper password specified for the printer, print out the network setting information of the printer. 192 To check the password specified for the Wireless Direct? Some programs use alphanumeric characters for device...

TS3500 series User Manual - Page 209

...; For Windows: Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog. Note • If multiple printers are registered to your printer as Default Printer from a computer, restart the computer. Restart the computer and try printing again. 209 The printer will not print properly if you are using a printer driver for a printer to print a large...

TS3500 series User Manual - Page 210

... that there is installed properly, close the cover. Checking the Ink Status with new ones. Retract the...install the FINE cartridges again. After printing the nozzle check pattern, examine the pattern. • For Windows: Printing a Nozzle Check Pattern • For macOS: Printing a Nozzle Check Pattern If the pattern is not installed securely, ink may not be ejected correctly. Print...

TS3500 series User Manual - Page 214

The method for checking the paper and print quality settings differs depending on Photo Paper • Printing from your computer: Check the settings using the printer driver. PictBridge (Wi-Fi) Print Settings • Printing from your smartphone/tablet using the operation panel. Making Copies on Plain Paper Copying on what you are unsatisfactory due to white streaks, misaligned/...

TS3500 series User Manual - Page 217

... until it off. • Then install the FINE cartridges again. Checking the Ink Status with new ones. If the FINE cartridge is no orange tape left on the FINE cartridge, peel it clicks into place. After confirming that there is not installed securely, ink may not be ejected correctly. Print the nozzle check pattern to determine...

TS3500 series User Manual - Page 220

... deeply If it still does not improve, go to determine whether the ink ejects properly from the print head nozzles. Step6 Replace the FINE cartridge. Step4 Clean the print head deeply. If it does not improve, turn off the printer for more than 24 hours without disconnecting the power plug, and go to the...

TS3500 series User Manual - Page 221

... Ink Status with new ones. Push up the FINE cartridge until it off. • Then install the FINE cartridges again. Note • Printed colors may not be different from those on the screen. Therefore, colors of ink, replace it with the Ink Lamps on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing...