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Canon PIXMA MX870 Support Question

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Question posted by hamlett on March 27th, 2014

My Printer Gives An Error Message Tat There Is No Paper But It Is Full

printer tries to print then gives a message to loa paper when it is full.

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Answer #1: Posted by SoCalWoman on March 27th, 2014 11:31 PM

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SoCalWoman

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You may want to ensure the correct paper tray is selected. Tray 1 is for standard sized paper (a4, letter) The rear tray is for printing on all others= sizes, Then try again.

More information, including the steps to perform the above, can be viewed here

If you still get the message after completing the above, you may need to uninstall, then re-install the Printer Driver

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Related Canon PIXMA MX870 Manual Pages

Solución de problemas de configuración de red [Spanish Version] - Page 2

... on the Machine Easy setup Advanced setup The Target Access Point is Displayed P.5 The following symbols are enabled. P.7 The Machine is Not Displayed (Detected) P.7 Check Printer Settings dialog box is Displayed Multiple access points with the same name exist. is Displayed The device may not be able to connect to your...

Solución de problemas de configuración de red [Spanish Version] - Page 4

...how to change the WEP key number of the access point in the printed manual: Getting Started. ENGLISH Check 5 Is "WPA/WPA2 Enterprise" set.... Access point was not detected. is Displayed Check The message appears when no access point is not supported on how to ...saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the access point. Change the security protocol...

Solución de problemas de configuración de red [Spanish Version] - Page 5

...; DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the manual supplied with the access point or contact its manufacturer.... an access point that the DHCP function of the access point is Displayed Check The message appears when multiple access points with the same name exist. Check 2 Make sure that...

Solución de problemas de configuración de red [Spanish Version] - Page 7

...• DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network. The device may not be entered again. Check 1 ...Make sure that the DHCP function of the access point is Displayed Check The message appears when an IP address was not obtained automatically after selecting "WEP" as the ...

Solución de problemas de configuración de red [Spanish Version] - Page 8

...For the procedure to configure settings of the machine, refer to "Wireless Setup" in the printed manual: Getting Started. Connection failed. Check the access point settings, then configure WPS ...or "Wired Setup" and onward in the printed manual: Getting Started. If the machine is Displayed Check The message appears when an error occurs. is Not Displayed (Detected) Cannot...

Solución de problemas de configuración de red [Spanish Version] - Page 9

...procedures in "Wireless Setup" and onward or "Wired Setup" and onward in the printed manual: Getting Started. Check 2 Is the machine connected to Active. Check 3... 7 and 8 of network devices with the network device or contact its manufacturer. Check Printer Settings dialog box is active. • For details on how to check settings of the...message appears when the machine cannot be detected.

Solución de problemas de configuración de red [Spanish Version] - Page 10

... A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network. • Privacy separator feature A function to prevent... communication between multiple wireless devices (such as computers and printers) connected to the manual supplied with the access point or contact its manufacturer....

Solución de problemas de configuración de red [Spanish Version] - Page 17

Set the access point to operate in the printed manual: Getting Started. Perform setup by following the procedures in "Wired Setup" and onward in ...use computers connected to corporate networks and the Internet. 16 Check 7 When using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the router? • For details on how to check the operating mode of ...

Network Setup Troubleshooting - Page 2

If you cannot find a description for Macintosh users. Screens are enabled. Problems during Software Installation P.5 The Machine is Not Displayed (Detected) P.5 Check Printer Settings dialog box is Displayed P.6 Other Troubleshooting Tips Forgotten or Do Not Know the Access Point Name/Network Name (SSID), Security Protocol (encryption standard), and ...

Network Setup Troubleshooting - Page 3

...point from unauthorized wireless devices by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the access point beforehand. To establish a connection without changing the ...to configure settings of the machine, refer to "Wireless Setup Using Easy Setup" in the printed manual: Getting Started. Enable SSID broadcast (connection via "ANY" SSID, etc.) disabled ...

Network Setup Troubleshooting - Page 4

...manual supplied with the access point or contact its manufacturer. is Displayed Check The message appears when no access point is Not Displayed (Detected)" on how to check ...8226; DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the access point. Check 2 Make sure that automatically creates WEP keys...

Network Setup Troubleshooting - Page 6

... the network key needs to be able to connect to the network is Displayed Check The message appears when an IP address was not obtained automatically after selecting "WEP" as a security ...IP Address (IPv4 only)" on how to change the settings of specific wireless devices (computers, printers, etc.) to the manual supplied with the access point or contact its manufacturer. Change the security...

Network Setup Troubleshooting - Page 7

... A A Connection failed. Problems during Software Installation The Machine is Displayed Check The message appears when an error occurs. Check 1 For a wireless connection, make sure that you follow Check 1,...the procedure to "Wireless Setup Using WPS (Wi-Fi Protected Setup)" in the printed manual: Getting Started. Check the access point settings, then configure WPS settings again....

Network Setup Troubleshooting - Page 8

... and onward or "Wired Setup" and onward in the printed manual: Getting Started. Set the network device to accept ... wireless connection, make sure that Connection is Displayed Check The message appears when the machine cannot be detected. Check 3 Is the... For details on A page 12, then click Back (A). Check Printer Settings dialog box is set to the manual supplied with the access...

Network Setup Troubleshooting - Page 9

... with specific IP addresses, preventing them from connecting to the network. • DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network. • Privacy separator feature A function to prevent communication between multiple wireless devices (such as computers and...

Network Setup Troubleshooting - Page 15

Check 7 When using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the router? • For details on how to change the operating mode of the access point, refer... the manual supplied with the access point or contact its manufacturer. Perform setup by following the procedures in "Wired Setup" and onward in the printed manual: Getting Started.

MX870 series Getting Started - Page 88

... XP or Windows 2000 pre-installed. • Windows: Uninstall software bundled with the Canon inkjet printer before upgrading from Mac OS X v.10.5 or lower to install Easy-WebPrint EX. Additional System... given here. We recommend that you keep your system up to date with the Canon inkjet printer. • Internet Explorer 7 or later is required to Mac OS X v.10.6, install ...

MX870 series Getting Started - Page 16

... Tanks Make sure that the Print Head and the ink tanks are correctly installed. • The LCD will turn off if the machine is displayed on the LCD, make some operating noises when preparing to "6 Load Paper" on the Operation Panel (H). This is normal operation. • If an error message is not operated for...

MX870 series Getting Started - Page 30

... protected with the network connection, refer to the printed manual: Network Setup Troubleshooting. Make sure that is not supported. An "Ad-hoc connection," which establishes a direct connection to the computer over a wireless and wired connection at the same time. • If an error message appears or if you connect to the network. Be...

MX870 series Getting Started - Page 43

... not protected with the network connection, refer to the printed manual: Network Setup Troubleshooting. 41 Wired Setup 11 Before connecting the machine to the network, the computer needs to be used over a wireless and wired connection at the same time. • If an error message appears or if you connect to a network that...