Canon PIXMA MP500 Support Question
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Question posted by amorclgran on September 4th, 2014
Troubleshooting Pixma Mp500 Won't Print Color
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Related Canon PIXMA MP500 Manual Pages
MP500 User's Guide - Page 3
... Ink Level Information 88 Knowing When to Replace Ink Tank 89 Replacing Ink Tanks 90 Keeping the Best Printing Results 93 When Printing Becomes Faint or Colors are Incorrect 94 Cleaning Your Machine 100
11 Troubleshooting 104 An Error Message is Displayed on the LCD 105 Cannot See the Display Properly on the LCD...
MP500 User's Guide - Page 5
... is used and optimized, yielding extremely high quality prints. Model Name
K10264 (PIXMA MP500)
3 As an ENERGY STAR partner, Canon Inc., has determined that it will be reproduced in order that this product meets the ENERGY STAR guidelines for enhancing the communication between digital cameras and printers. Disclaimer
Canon Inc. All statements, technical information...
MP500 User's Guide - Page 78
... Type] to the Printer Driver Guide.
(4) Click [OK]. Note
For print settings, refer to select the type of media loaded in the machine.
(2) Ensure that [Paper Feed Switch] is selected from Your Computer
Chapter 6 The [Print] dialog box opens.
(1)
(2) (3)
(4)
76
Printing from [Paper Source].
(3) Specify the print quality and other settings in [Print Quality] or [Color/Intensity].
MP500 User's Guide - Page 81
... mainly of photographs and graphics featuring fine color gradation. - [Printing tables and charts]: Select when printing documents consisting mainly of graphs and graphics (illustrations) with strong color definition. - [Printing a composite document]: Select when printing documents consisting mainly of the [Paper Source] settings, refer to view the Printer Driver Guide. To cancel all the jobs...
MP500 User's Guide - Page 92
... open . Replacing Ink Tanks
When an ink tank runs out of its first use. z Color ink consumption may not operate properly if it using the following steps.
Close and reopen the Scanning Unit (Printer Cover) to return the Print Head Holder to dry out and the machine may occur even when black-and...
MP500 User's Guide - Page 95
... becomes dry and unusable if not used for a long period of the Print Head. When you start printing after the Scanning Unit (Printer Cover) is protected by dried ink. Note
If the printed area is open.
8 Slowly close the Scanning Unit (Printer Cover).
Printing will not occur if the Inner Cover is traced with a highlight pen...
MP500 User's Guide - Page 96
... inserted in the wrong position. Step 2
See "Print Head Cleaning" on page 97
If the problem remains after running low. When Printing Becomes Faint or Colors are Incorrect
When printing becomes faint or colors are incorrect, even if ink remains in each position. Open the Scanning Unit (Printer Cover) and make sure that all the ink...
MP500 User's Guide - Page 106
... on the LCD/Cannot See the Display on the LCD" on page 108 z "Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are displayed on the LCD or troubleshooting tips for your problem, refer to a Computer Running Windows XP, the Screen Shows the Warning Message "High-SPEED...
MP500 User's Guide - Page 107
... error occurs when the machine is connected to a computer When an error occurs in printing such as the printer is out of your Windows operating system. z Photo data edited/processed on the version of paper or paper jams, a troubleshooting message is Displayed" on page 133
z "For Windows Users" on the LCD, take the...
MP500 User's Guide - Page 108
... Scanning Unit (Printer Cover). Then printing can continue printing.
Fast flashing ... be recognized. The waste ink absorber is replaced. The following color is installed. U140 U043
Possible causes are installed. Install the appropriate... recommends to install the Print Head.
U150
z Ink tank errors have occurred (The lamp on page 88.
106
Troubleshooting
Chapter 11
Install the ...
MP500 User's Guide - Page 111
...Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are Misaligned/ Cannot Print to continue printing in the "no...printer driver, ensure that the [Media Type] selected matches the paper loaded. The machine may be damaged if printing is fully inserted. The ink tank lamp lights red when the ink tank is continued under the ink out condition. Chapter 11
Troubleshooting...
MP500 User's Guide - Page 112
...is uneven. Action
Open the Scanning Unit (Printer Cover) and check if all ink tanks lamps light red.
Open the printer properties dialog box.
2. Open the [Print] dialog box. 2. Select [Quality & ... in the Check and remove any foreign matter. configured.
See "Print Head Cleaning" on the machine.
110
Troubleshooting
Chapter 11 z Ink supply is closed.
Auto Sheet Feeder or ...
MP500 User's Guide - Page 118
...Curls/Ink Blots
Cause
Paper being used when printing directly from the Canon IJ Printer Utility pop-up menu, and then ensure that have a high color saturation. Should this occur, on [Custom... Settings] and place a check in the portrait orientation regardless of the print direction of the paper loaded.
116
Troubleshooting
Chapter 11
Use [ ] or [ ] to .
The media type...
MP500 User's Guide - Page 123
... open
Close the Scanning Unit (Printer Cover) on page 94.
If this machine. Wait until printing ends. Close the Inner Cover if it does not automatically turn on the LCD of the camera. Select "Stop" in the display on your camera.
Chapter 11
Troubleshooting
121
Refer to stop printing.
For other photo and check...
MP500 User's Guide - Page 124
... Tank" on page 88. Replace the ink tank, and close the Scanning Unit (Printer Cover).
For details on different flashing speeds, see "Knowing When to hold the [Stop/Reset] for detecting the remaining ink level.
122
Troubleshooting
Chapter 11 Printing under the ink out condition. Canon shall not be liable for example. If...
MP500 User's Guide - Page 129
...[Display], and on the computer itself (not the hub).
Chapter 11
Troubleshooting
127 z If a USB hub is poor (Poor image displayed on...Note
Moiré may appear when you scan digital photo prints.
Attach the cable to a USB port on your application ... if the image is low. Set your application software. Set the [Colors] list box to [ON] in your display settings on the computer ...
MP500 User's Guide - Page 132
... preventing the Print Head Holder from moving, cancel printing from the ...
130
Troubleshooting
Chapter 11 Load paper and press the [OK]. Printer port setting...MP500 Series Printer)] or [MPUSBPRNnn (Canon MP500 Printer)] (where n is a number) is initializing.
While [Copy] is flashing, the machine is indicated.
For non-Windows XP, click [Start], select [Settings], and then [Printers...
MP500 User's Guide - Page 134
Action
Select [MP500] on the [Printer] pop-up menu on the machine, then try printing again. Press the [OK] to cancel the error so that page again.
132
Troubleshooting
Chapter 11
One page of the print data being sent at the time of the error will be done until the waste ink absorber is replaced. Action...
MP500 User's Guide - Page 136
... name: PIXMA MP500
z Serial number: written on label inside machine z Details of the problem z What you cannot resolve the problem with any unusual sound, smoke, or odor, turn it off immediately.
Canon support staff are trained to be able to provide technical support to repair or disassemble the machine yourself.
134
Troubleshooting
Chapter...
MP500 User's Guide - Page 145
... device may not cause harmful interference, and
(2) this device must accept any changes or modifications to Part 15 of the FCC Rules. Inc. FCC Notice
PIXMA MP500: K10264
This device complies with the instructions, may cause undesired operation.
Operation is subject to which can radiate radio frequency energy and, if not installed...