Canon PIXMA MP500 Support Question
Canon PIXMA MP500 Support Question
Find answers below for this question about Canon PIXMA MP500.Need a Canon PIXMA MP500 manual? We have 2 online manuals for this item!
Question posted by sogosita on August 7th, 2015
Feilcode 6500
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Current Answers
Answer #1: Posted by Odin on August 7th, 2015 6:08 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,700
Member since:
April 10th, 2010 Points: 41,236,700
Canon, at http://www.canon-europe.com/support/consumer_produ..., offers the following:
Resolution:
Resolution:
- Turn off the printer.
- Disconnect the power cable.
- Open the printer cover.
- Check for any orange protective tape or white polystyrene and remove if necessary.
- Check that there are no foreign objects in the printer (such as a paper clip) and remove if necessary.
- Close the cover.
- Reconnect and turn on.
If the above solution has not resolved your error, please contact your nearest Canon authorised service facility using the link at the top of the page....
If professional service is needed, you may of course use any service facility you like. For a referral to one authorized by Canon, phone 800-652-2666.
* * * *
IMPORTANT: Sometimes finding foreign objects is tricky. Before engaging professional service, take a look at http://www.computerhope.com/issues/ch000980.htm.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by TommyKervz on August 7th, 2015 6:29 AM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,813
Member since:
January 10th, 2013 Points: 17,776,813
The error code 6500 indicates that an internal error has occurred which may be resolved by resetting the printer. Please follow these steps for isolating and resetting the printer:
1. Open the printer's front cover, and then open and close the print head lock lever (do not remove the print head).
2. Make sure all ink tanks are seated properly.
3. Make sure all packing materials have been removed.
4. Make sure no paper is jammed in the printer.
5. Disconnect the printer cable from the printer.
6. Close the front cover and turn the printer off.
7. Unplug the printer from the power source, and then plug it back in after five minutes.
8. Power on the printer.
If the error returns, the printer will require service options. Please use the following link to reach a Canon representative who can provide you with your service options. Contact Us.
Related Canon PIXMA MP500 Manual Pages
MP500 User's Guide - Page 5
...
Canon Inc. All information regarding the accuracy thereof.
Model Name
K10264 (PIXMA MP500)
3 Under the copyright laws, this manual thoroughly in any form, in whole or in part, without notice. All statements, technical information and recommendations in this product meets the ENERGY STAR guidelines for enhancing the communication between digital cameras and printers.
MP500 User's Guide - Page 7
... for full instructions on scanning operation and settings. Photo Application Guide Refer to this guide for full instructions on some of the more advanced features.
Printer Driver Guide Refer to this guide for instructions on using various application software included on printing from your machine and getting it ready for instructions...
MP500 User's Guide - Page 17
... Lamp Lights or flashes red to indicate the status of the ink tank.
(16) Print Head Holder Used to install a Print Head.
(17) Scanning Unit (Printer Cover) This is the connector used to connect the provided power cord.
MP500 User's Guide - Page 23
... and Requirements
Media Type
Plain Paper Envelopes*2
Model*1 Paper Support Load Limit
Auto Sheet Feeder Cassette
-
0.52"/13 mm
0.52"/13 mm
-
10 envelopes
5 envelopes
Printer Driver Setting for [Media Type] [Plain Paper]
[Envelope]
High Resolution Paper
HR-101N 80 sheets (A4, Letter)
80 sheets (A4, Letter)
[High Resolution Paper]
Super...
MP500 User's Guide - Page 24
...printing from [Media Type] in the Auto Sheet Feeder.
Always load in the printer driver. If this happens, load paper one sheet at a time. *4 When....4 mm)
10 sheets (A4, Letter, 5" x 7" / 127.0 x 177.8 mm),
20 sheets (4" x 6" / 101.6 x 152.4 mm)
Printer Driver Setting for [Media Type]
[Photo Paper Plus Glossy]
Photo Paper
Plus Double Sided*2, *3
PP-101D 10 sheets (A4, Letter, 5" 10 sheets (...
MP500 User's Guide - Page 26
... types/sizes of paper, the paper source automatically switches to print on the machine or printer driver. For example, you can specify that Letter-sized plain paper is useful for loading...and Cassette. You can also specify the type/size of paper without reloading paper for regular use with the printer driver beforehand. Loading paper in the Auto Sheet Feeder (e.g., 4" x 6" / 101.6 x 152.4 ...
MP500 User's Guide - Page 27
... runs out of paper, the paper source automatically changes to "Recommended Paper and
Requirements" on the specialty media Canon provides for use with its various printers, refer to the Cassette.
„ Changing the Paper Source
Before printing, confirm that the location where you have loaded paper is lit when loading paper...
MP500 User's Guide - Page 28
... Support, then pull out the Paper Support Extension to support the paper.
(2) Press the Open Button to Printer Driver Guide.
3 Load the paper.
(1) Load the paper into the Auto Sheet Feeder with the printer driver. See "Paper is curled, hold the opposing curled corners and gently bend them in the Auto Sheet...
MP500 User's Guide - Page 29
...Important
z Envelopes can use envelopes with the front face UP, and the rear flaps DOWN on the printer driver settings, refer to match the direction of plain paper (64 gsm or 17 lb, 13 mm ... and humidity are using.
The address is upside down when printing onto special envelopes,
open the printer properties dialog box then select the [Rotate 180 degrees] check box on its media type or ...
MP500 User's Guide - Page 30
... paper jams.
1 Load the paper into the Auto Sheet Feeder with the print side facing UP and align
the Cover Guide on the printer driver settings, refer to the Printer Driver Guide.
(A)
1
2 3
(B)
Note
z Fold the envelope flap shut (A). Env. #10] in
[Page Size]. For information on the right side of the paper...
MP500 User's Guide - Page 75
... setting. Bluetooth settings" on page 21.
(3) Ensure that the proper paper source is selected.
z When you select the device name, select the initial value "Canon MP500-1." z You can print photos. Performing Bluetooth Communication
This section explains the procedure to print photos through Bluetooth communication from a mobile phone, refer to your product...
MP500 User's Guide - Page 76
... performance of obstacles between the communication equipment and radio wave conditions. -
The initial value is set the machine name on the Bluetooth device is "Canon MP500-2." It is used to prevent incorrect access from other Bluetooth devices. The initial value is set . (2) Use to select the item. (3) Press [OK] after finishing...
MP500 User's Guide - Page 79
... Guide is installed.
Chapter 6
Printing from [Paper Source]. z For details about other printer driver functions, click [Instructions] or [Help] to the Printer Driver Guide. To show Canon IJ Status Monitor, click [Canon MP500 Series Printer] on the machine. z The steps described in this section are for printing in progress by the application software, select...
MP500 User's Guide - Page 80
2 Load the paper on page 21.
3 Ensure that [MP500] is selected.
See "Loading Paper" on the machine. The [Page Setup] dialog box opens.
(2) Confirm that the proper paper source is selected in [Format for]. (3) ...
MP500 User's Guide - Page 132
...] stops flashing and stays lit.
Click [Start] and select [Control Panel], [Printers and Other Hardware], and then [Printers and Faxes]. Printer port setting does not match the interface connected to match
the originals. „ Image...A USB port is selected if either [USBnnn (Canon MP500 Series Printer)] or [MPUSBPRNnn (Canon MP500 Printer)] (where n is a number) is initializing.
MP500 User's Guide - Page 134
... ink absorber is replaced. Cause
Machine you can continue printing. Action
Close Inner Cover, press [OK] on the [Print] dialog box. If [MP500] does not appear on the [Printer] pop-up menu on the machine, then try printing again. Canon recommends to cancel the error so that page again.
132
Troubleshooting
Chapter...
MP500 User's Guide - Page 136
... technical support to repair or disassemble the machine yourself.
134
Troubleshooting
Chapter 11 Before contacting the Canon Customer Care Center, confirm the following:
z Product name: PIXMA MP500
z Serial number: written on label inside machine z Details of the problem z What you cannot resolve the problem with any unusual sound, smoke, or odor, turn...
MP500 User's Guide - Page 140
... Application Guide
(1) Select [Applications] from your desktop into the trash. (4) Drag the [MP500 On-screen Manual] on -screen manuals have the original packing materials, pack the machine carefully...packing materials.
If the on your computer. z Deleting the Printer Driver Guide
The Printer Driver Guide is deleted when the printer driver is displayed, click [OK] to uninstall all of ...
MP500 User's Guide - Page 145
.... (516) 328-5600
Chapter 12
Appendix
143 Warning
Do not make any changes or modifications to Part 15 of shielded cable is connected. - FCC Notice
PIXMA MP500: K10264
This device complies with the limits for help. Consult the dealer or an experienced radio/TV technician for a class B digital device, pursuant to the...
MP500 Easy Setup Instructions - Page 2
... and MP drivers. Select Custom Install in order to install the software
in the [Printer List], the printer driver is displayed in Windows® XP or Windows 2000. • If you ... [Applications] from the 5" x 7" (127 x 177.8)
bottom of the Cassette. If the printer is installed. Select [MP500] from Mac OS X v.10.3.3 or earlier: Restarting the computer while connected to the machine may...
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