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Canon PIXMA MG6120 Support Question

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Question posted by necce on May 7th, 2016

Cause Of Error Message Turning On Printer W/flashing Caution Light.

As I turn the printer on, I receive an error message suggesting that I turn off the printer. The caution light flashes continuously as does the blue center power light. WIFI indicator on. I no longer have the manual.

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Answer #1: Posted by waelsaidani1 on May 8th, 2016 12:04 AM

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waelsaidani1

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To try and resolve the issue, please try taking the ink cartridges out and placing them back in again. If the error returns, please follow these steps:

1. Power off and unplug the printer. With a flashlight or other bright light, please check the paper feed areas of the printer and verify that there are no paper jams or obstructions in the printer that may be causing the error.

2. Look inside of the printer where the inks are located and ensure that there are no obstructions or paper jams.

If you still experience the same error after performing the steps above, the printer may require servicing to resolve the issue. Please visit us at "Contact Us" for further assistance.

Related Canon PIXMA MG6120 Manual Pages

Network Setup Troubleshooting - Page 2

...refer to the onscreen manual: Basic Guide/Advanced Guide. is Displayed The device may encounter when setting up a network, and the possible causes and solutions. Description for...Description for operation or additional explanations. P.7 The Machine is Not Displayed (Detected) P.7 Check Printer Settings dialog box is Displayed Failed to connect to the access point. is Displayed Problems ...

Network Setup Troubleshooting - Page 3

...follow Check 1, 2, 3 and 4 of specific wireless devices (computers, printers, etc.) to the access point beforehand. To establish a connection without ...turn it back on, then touch the left FUNCTION button (A) on the access point? "WPA/WPA2 Enterprise" is the stealth mode enabled on the access point? • For details on how to check the settings of the access point, refer to the manual...

Network Setup Troubleshooting - Page 4

... that automatically creates WEP keys? • For details on the access point, refer to the manual supplied with the access point or contact its manufacturer. Check 4 Is the MAC address filtering enabled ...in use the { or } button to the manual supplied with the access point or contact its manufacturer. is Displayed Check The message appears when no access point is Not Displayed (...

Network Setup Troubleshooting - Page 5

...the same name are found. is Displayed Check The message appears when multiple access points with the same name ...encryption standard when the access point is set to the manual supplied with the access point or contact its manufacturer.... to automatically assign required information (IP address, etc.) to computers, printers or other than TKIP or set the communication standard to other devices ...

Network Setup Troubleshooting - Page 6

...encryption standard) for the access point, refer to the manual supplied with the access point or contact its manufacturer. Check 3 Turn off the access point, then turn it back on. • After that you follow... > WLAN setting list to display Setup on page 11. is Displayed Check The message appears when no access point is not supported on the access point? Check 1 Is the entered...

Network Setup Troubleshooting - Page 7

...settings of specific wireless devices (computers, printers, etc.) to the network. Perform setup again by saving the MAC addresses of the access point, refer to the manual supplied with the access point or ... on how to specify the IP address of the access point is Displayed Check The message appears when an IP address was not obtained automatically after selecting "WEP" as the security...

Network Setup Troubleshooting - Page 8

ENGLISH Problems during Software Installation WPS The Machine is Displayed Check The message appears when an error occurs. For a wired connection, make sure that Connection is not connected to "Wireless Setup Using WPS (Wi-Fi Protected Setup)" in the printed manual: Getting Started. • When using the { } [ ] and OK buttons, select Device settings > LAN...

Network Setup Troubleshooting - Page 9

... refer to the manual supplied with specified IP addresses. • DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices ... the DHCP function of the network device (router, access point, etc.) is Displayed Check The message appears when the machine cannot be detected. Check 1 For a wireless connection, make sure that ...

Network Setup Troubleshooting - Page 10

...function to prevent communication between multiple wireless devices (such as computers and printers) connected to the manual supplied with the network device or contact its manufacturer. ENGLISH Check 2 ... LAN settings > Confirm LAN settings > WLAN setting list or LAN setting list to the manual supplied with the network device or contact its manufacturer. Check 5 (* Wireless connection only) ...

Network Setup Troubleshooting - Page 16

...to the network? Check 2 Are the machine and network device (router, access point, etc.) turned on each device. If the machine is there a microwave oven, refrigerator, etc. Check 3 Are...change the operating mode of the access point, refer to the manual supplied with the access point or contact its manufacturer. Turn on ? Leave some space between the installation location and a microwave...

Network Setup Troubleshooting - Page 17

..., set the security software to the Internet and corporate networks safely. A message may appear on the HOME screen and touch the right FUNCTION button, then using a router, are the Ethernet cables of the printer and computer connected to the manual supplied with the router or contact its manufacturer. A If the lamp is connected...

MG6120 series Getting Started - Page 58

...fully upwardly compatible with the Canon inkjet printer. • Internet Explorer 7 or...Humidity: 5 to 95% RH (no condensation) Power supply AC 100-240 V, 50/60 Hz Power consumption Printing (Copy): Approx. 24 W Standby... not be available with Windows Media Center. • Macintosh: Hard Disk ...: PictBridge Bluetooth v2.0 (Option) *2 *3 *4 USB flash drive Infrared Port: IrDA IR *5 LAN Port: Wired ...

Installation Guide - Page 4

For details, refer to your device's instruction manual or contact its manufacturer. • In an office setup, consult your network administrator ...a third party. • If an error message appears or if you connect to a network that is not protected with the network connection, refer to prepare an access point. Be sure to the printed manual: Network Setup Troubleshooting. • Place ...

Installation Guide - Page 12

...; If the firewall function of your security software is turned on, a warning message may appear that your network, we need to install the driver and the included software. If such a warning message appears, set the security software to always allow access. 12 Installing The MG6120 Software > Now that Canon software is connected to your...

Installation Guide - Page 13

... Windows, the setup program starts automatically. > Step 2 Double-click the Setup icon of the CD-ROM folder to proceed to the following screen. Installing The MG6120 Software Step 1 Turn on the desktop.

Installation Guide - Page 15

CLICK CANCEL AND START AGAIN FROM STEP 1, THEN BE SURE TO SELECT USE THE PRINTER ON NETWORK IN 5. 15 IMPORTANT IF THE PRINTER CONNECTION SCREEN APPEARS INSTEAD OF THE SCREEN ABOVE, THE CONNECTION METHOD IS NOT CORRECTLY SELECTED IN 5. Installing The MG6120 Software Step 5 Select Use the printer on network, then click Next. > Step 6 When the Printer Detection screen appears, click Next.

Installation Guide - Page 16

Installing The MG6120 Software Step 7 On the Canon IJ Network Tool screen, select MG6100 series in Printers, then click Next. > Step 8 When the Register Printer and Scanner screen appears, click Register Printer. Make sure there is the machine's Bonjour service name or MAC address. Note: The alphanumeric characters after Canon MG6100 series is no problem...

Installation Guide - Page 17

screen appears, click Add. 17 When the Printer List window appears, click Add. Note: When the "You have no printers available". Note: It may take a minute or two before the printer appears in the list > Step 10 For OS X v. 10.4.11 only 1. Installing The MG6120 Software Step 9 For OS X v. 10.6.x and 10.5.x only Select Canon MG6100 series canonijnetwork and click Add. Go to Step 11.

Network Guide - Page 4

For details, refer to your device's instruction manual or contact its manufacturer. • In an office setup, consult your... connection," which establishes a direct connection to the printed manual: Network Setup Troubleshooting. • Place the machine and computer on your personal information to a third party. • If an error message appears or if you connect to a network that is...

Network Guide - Page 12

...). • Quit all running applications before installation. • If the firewall function of your security software is turned on, a warning message may appear that your MG6120 is attempting to access the network. If such a warning message appears, set the security software to install the driver and the included software. Before we need to always...