Canon PIXMA MG6120 Support Question
Canon PIXMA MG6120 Support Question
Find answers below for this question about Canon PIXMA MG6120.Need a Canon PIXMA MG6120 manual? We have 4 online manuals for this item!
Question posted by vwit2007 on October 24th, 2014
Keep Getting Error Message 5100. Tells Me To Turn Off Printer And Try Again.
After turning back on loud clicking noises are heard and then error message comes up again. Can I somehow clean the rollers in the maintenance mode I see it on there but what do I need to do for that function, any special paper to load, etc...
Current Answers
Answer #1: Posted by Odin on October 24th, 2014 10:38 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,690
Member since:
April 10th, 2010 Points: 41,236,690
Following are the explanation and resolution as provided by Canon:
A service error has occurred.
Resolution:
- Turn off the printer.
- Disconnect the power cable.
- Open the printer cover.
- Check for any orange protective tape or white polystyrene and remove if necessary.
- Check that there are no foreign objects in the printer (such as a paper clip) and remove if necessary.
- Close the cover.
- Reconnect and turn on.
If the above solution has not resolved your error, please contact your nearest Canon authorised service facility....
You can of course use any repair service you like. For one authorized by Canon, you can phone 800-828-4040.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Related Canon PIXMA MG6120 Manual Pages
Network Setup Troubleshooting - Page 2
...may differ from this manual.
is Changed
• Names of functions, etc. WPS Cannot connect.
P.7
Description for wireless connection. Other... Software Installation
Description for your problem and follow the solution.
P.7
The Machine is Not Displayed (Detected)
P.7
Check Printer Settings dialog box is Displayed
P.8
P.10
P.10
P.10
P.10
P.10 P.11 P.13 P.14
P.15
Screens...
Network Setup Troubleshooting - Page 3
...turn it back on, then touch the left FUNCTION button (A) on the machine to identify the specific access point.
"WPA/WPA2 Enterprise" is the stealth mode... left FUNCTION button (A) on the ... mode, then touch the left FUNCTION ... Stealth mode A function to ...function to block access from unauthorized wireless devices by saving the MAC addresses of specific wireless devices (computers, printers...
Network Setup Troubleshooting - Page 4
...the access point or contact its manufacturer.
Access point was not detected. is Displayed
Check
The message appears when no access point is Not Displayed (Detected)" on the access point, refer to check...
ENGLISH Failed to connect to use ? • For details on page 11.
Enable the DHCP function of the access point, then configure settings again.
• For details on how to change the...
Network Setup Troubleshooting - Page 5
... set as a communication standard.
Glossary • DHCP function
A function to automatically assign required information (IP address, etc.) to computers, printers or other than TKIP or set the communication standard to..., then select the MAC address of the access point is Displayed
Check
The message appears when multiple access points with the same name exist.
Multiple access points...
Network Setup Troubleshooting - Page 6
... to display Setup on the HOME screen and touch the right FUNCTION button, then using the { } [ ] and OK buttons...security protocol (encryption standard) on the machine.
is Displayed
Check
The message appears when no access point is not supported on the access point...access point or contact its manufacturer. Check 3 Turn off the access point, then turn it back on how to change the security...
Network Setup Troubleshooting - Page 7
... the Machine" on how to specify the IP address of specific wireless devices (computers, printers, etc.) to the manual supplied with the access point or contact its manufacturer.
Check 2 If the DHCP function is Displayed
Check
The message appears when an IP address was not obtained automatically after selecting "WEP" as the security...
Network Setup Troubleshooting - Page 8
...FUNCTION button, then using an access point that you follow Check 1, 2, 3, 4, 5 and 8 of the machine, refer to configure WPS settings of "Connection Checklist" on page 15, then click...to "Wireless Setup Using Easy Setup" in the printed manual: Getting Started.
• When using the { } [ ] and... click Update (A).
If the machine is Displayed
Check
The message appears when an error ...
Network Setup Troubleshooting - Page 9
....
Check 4
When obtaining an IP address automatically, make sure that the DHCP function of the network device (router, access point, etc.) is Displayed
Check
The message appears when the machine cannot be detected. Activate the DHCP function of the network device, then click Update (A).
• For details on the HOME screen and touch the...
Network Setup Troubleshooting - Page 10
...to check IP address.
Activate the DHCP function of the network device, then click Back (A).
• For details on ...printers) connected to the manual supplied with the
access point or contact its manufacturer.
If the machine is set to a network, perform setup again by following the procedures in "Wireless Setup" and onward or "Wired Setup" and onward in the printed manual: Getting...
Network Setup Troubleshooting - Page 15
...in "Wireless Setup" and onward or "Wired
Setup" and onward in the printed manual: Getting Started. Restoring the Machine's Default LAN Settings to Perform Setup Again
Action
Follow the procedure below... now restored to the default state.
1 With Setup displayed on the HOME screen, touch the right FUNCTION button.
2 Select Device settings, then touch the OK button. 3 Select LAN settings, then touch ...
Network Setup Troubleshooting - Page 16
... that its manufacturer. Check 2 Are the machine and network device (router, access point, etc.) turned on how to change the operating mode of the access point, refer to the network? Also, is already turned on, turn it off, then turn it back on each device. Leave some space between the installation location and a microwave oven...
Network Setup Troubleshooting - Page 17
... to display Setup on the HOME screen and touch the right FUNCTION button, then using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the router? &#... following the procedures in "Wireless Setup" and onward in the printed manual: Getting Started.
If the warning message appears, set the security software to the manual supplied with the router or ...
MG6120 series Getting Started - Page 58
...pre-installed.
• Windows: Uninstall software bundled with the Canon inkjet printer before upgrading from Mac OS X v.10.5 or lower to Mac OS X v.10.6,
install software ...
Minimum System Requirements
Conform to Windows 7, then, install the bundled software again.
• Some functions may not be available with Hi-Speed USB standard is required.
The necessary amount of hard disk...
Installation Guide - Page 4
... device vary depending on your system environment. Notes on Network Connection
• The configuration, router functions, setup procedures and security settings of disclosing data such as your personal information to a third party.
• If an error message appears or if you have trouble with the network connection, refer to prepare an access point.
Installation Guide - Page 12
... applications before installation.
• If the firewall function of your security software is turned on, a warning message may appear that your network, we need to install the driver and the included software.
If such a warning message appears, set the security software to always allow access.
12 Installing The MG6120 Software
>
Now that Canon software is connected...
Installation Guide - Page 13
... you are using Windows, the setup program starts automatically.
>
Step 2
Double-click the Setup icon of the CD-ROM folder to proceed to the following screen. When the CD-ROM contents appear, double-click MSETUP4.EXE.
Installing The MG6120 Software
Step 1
Turn on the desktop. If you do not know your administrator name and...
Installation Guide - Page 15
CLICK CANCEL AND START AGAIN FROM STEP 1, THEN BE SURE TO SELECT USE THE PRINTER ON NETWORK IN 5.
15
IMPORTANT
IF THE PRINTER CONNECTION SCREEN APPEARS INSTEAD OF THE SCREEN ABOVE, THE CONNECTION METHOD IS NOT CORRECTLY SELECTED IN 5. Installing The MG6120 Software
Step 5
Select Use the printer on network, then click Next.
>
Step 6
When the Printer Detection screen appears, click Next.
Installation Guide - Page 18
Click More Printers in the Printer Browser window. Click More Printers in the Printer Browser window.
4. Installing The MG6120 Software
>
Step 10 (continued)
2. Make sure that Canon MG6100 series is added to the list of printers.
18 Step 10 (continued)
3.
Network Guide - Page 4
... of the network device vary depending on your personal information to a third party.
• If an error message appears or if you have trouble with security measures, there is not supported. Preparing to Connect My Multifunction... on Network Connection
• The configuration, router functions, setup procedures and security settings of disclosing data such as your system environment.
Network Guide - Page 12
... a warning message appears, set the security software to access the network.
Installing The MG6120 Software
>
Now that your MG6120 is connected to your security software is turned on as the administrator (or a member of the Administrators group).
• Quit all running applications before installation.
• If the firewall function of your network, we need to install...
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