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Canon PIXMA MG6120 Support Question

Canon PIXMA MG6120 Support Question

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Question posted by kemblew on July 17th, 2015

I Am Getting Error Messagecooo- Printerverror Has Occurred Refer To Manual. I Ha

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Answer #1: Posted by BusterDoogen on July 17th, 2015 12:06 PM
This answer was accepted by the poster of the original question.
BusterDoogen

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October 30th, 2011

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This error means that either the Ink Cartridges are not being seen as inserted correctly, something is inside the Printer like a piece Paper, or that the Print Head Carriage is malfunctioning. If the Print Head is not making it's way to the changing position, unplug the power and manually move it to the changing position. Make sure that every Ink Cartridge is seated properly and evenly.

I hope this is helpful to you!

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Answer #2: Posted by Odin on July 17th, 2015 1:10 PM
Odin

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April 10th, 2010

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1. Canon, at http://www.canon-europe.com/support/consumer_produ..., offers the following:
  1. Turn off the printer.
  2. Disconnect the power cable.
  3. Open the printer cover.
  4. Check for any orange protective tape or white polystyrene and remove if necessary.
  5. Check that there are no foreign objects in the printer (such as a paper clip) and remove if necessary.
  6. Close the cover.
  7. Reconnect and turn on.
2. Canon has separate instructions for removing paper jams. See http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secureFlag=false&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=36179

.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Canon PIXMA MG6120 Manual Pages

Network Setup Troubleshooting - Page 2

...Reference Information Problems during Software Installation Description for operation or additional explanations. is Displayed The device may not be able to connect to the onscreen manual:...P.7 Check Printer Settings dialog box is Displayed Connection failed. ENGLISH Network Setup Troubleshooting This manual mainly describes problems you may differ from this manual. Other Troubleshooting...
Network Setup Troubleshooting - Page 3

... of the machine, refer to "Wireless Setup Using Easy Setup" in the printed manual: Getting Started. To establish a connection without changing the access point settings, refer to "Entering the ... how to the manual supplied with the access point or contact its manufacturer. • For the procedure to configure settings of specific wireless devices (computers, printers, etc.) to ...
Network Setup Troubleshooting - Page 4

... to select a WEP key number by entering wireless connection settings of the access point, refer to the manual supplied with the access point or contact its manufacturer. Enable the DHCP function of the .... • For details on how to check the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer. Check the WEP key (hexadecimal...
Network Setup Troubleshooting - Page 5

... to automatically assign required information (IP address, etc.) to computers, printers or other than TKIP or set the communication standard to other devices connected... access points with the same name exist. If the encryption standard of the access point, refer to the manual supplied with the access point or contact its manufacturer. When using multiple access points Select Use...
Network Setup Troubleshooting - Page 6

...or } button to display Setup on how to change the settings of the access point, refer to the manual supplied with the setup from in "Entering the Access Point's Wireless LAN Settings Directly on ...the access point? Change the security protocol (encryption standard) for the access point, refer to the manual supplied with the access point or contact its manufacturer. • To check the MAC...
Network Setup Troubleshooting - Page 7

...point beforehand. Perform setup again by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to be entered again. Enable the DHCP function of the access point or ...is active. • For details on how to check the settings of the machine, refer to the manual supplied with the access point or contact its manufacturer. Also called an access point name or...
Network Setup Troubleshooting - Page 8

... 8 of "Connection Checklist" on how to check the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer. • For the procedure to ... is Displayed Check The message appears when an error occurs. Connection failed. is not connected to "Wireless Setup Using Easy Setup" in the printed manual: Getting Started. • When using the { }...
Network Setup Troubleshooting - Page 9

...and 8 of "Connection Checklist" on how to change settings of the network device, refer to the manual supplied with the network device or contact its manufacturer. Disable the privacy separator feature.... to prevent communication between multiple wireless devices (such as computers and printers) connected to the manual supplied with the network device or contact its manufacturer. Activate the...
Network Setup Troubleshooting - Page 10

... network device, refer to the manual supplied with specified IP addresses. • DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices... the printed manual: Getting Started. Disable the privacy separator feature. • For details on how to change settings of the access point, refer to the manual supplied with the...
Network Setup Troubleshooting - Page 11

...want to use. • Four character sets are displayed on the upper section (C) of the access point, refer to the computer. D A EC B 1 When an on how to check the settings of the on... after the Network Environment is Changed Check Wait until the IP address is assigned to the manual supplied with the access point or contact its manufacturer. Glossary • IP address A numerical...
Network Setup Troubleshooting - Page 13

...WEP (Transitional Security Network) is correct, then touch the OK button. For details on how to enter characters, refer to use, then touch the OK button. • When using IEEE802.11g. 3 Enter the network key,...WPA/WPA2 Go to on how to check the access point name/network name (SSID), refer to the manual supplied with TKIP set to . Go to on page WEP Go to operate in IEEE802...
Network Setup Troubleshooting - Page 14

... button. 5 Select IPv4/IPv6 setting, then touch the OK button. 6 Select IPv4, then touch the OK button. 7 Select Yes, then touch the OK button. 8 Select Manual setup, then touch the OK button. • Follow the on-screen instructions to . 12 When the completion screen appears, touch the OK button. Go to...
Network Setup Troubleshooting - Page 15

... to the default state. • Perform setup again by following the procedures in "Wireless Setup" and onward or "Wired Setup" and onward in the printed manual: Getting Started. Restoring the Machine's Default LAN Settings to Perform Setup Again Action Follow the procedure below to restore LAN settings of the machine is now...
Network Setup Troubleshooting - Page 16

... • For details on how to change the operating mode of the access point, refer to the manual supplied with the computer and network device, or contact their manufacturers. Also, is already turned..., then turn it back on how to check the operating mode of the access point, refer to the manual supplied with as few obstacles as possible. Check 2 Are the machine and network device (...
Network Setup Troubleshooting - Page 17

...refer to corporate networks and the Internet. 16 It protects computers and corporate networks against unauthorized access, or restricts unauthorized access to the manual...printer and computer connected to the LAN side of your security software active? A If the lamp is attempting to the manual..."Wireless Setup" and onward in the printed manual: Getting Started. Check 6 When using the { }...
Installation Guide - Page 4

... party. • If an error message appears or if you connect to a network that is not protected with the network connection, refer to the printed manual: Network Setup Troubleshooting. •...If you have trouble with security measures, there is not supported. For details, refer to your device's instruction manual or contact its manufacturer. • In an office setup, consult your system...
Installation Guide - Page 11

If a connection still cannot be established, refer to the access point. appears, touch the OK button, make sure that the network key is correct, then enter it again. Your MG6120 is now connected to your network Note: • If Failed to connect to the printed manual: Network Setup Troubleshooting. 11 Step 9 When the screen...
Installation Guide - Page 16

... detected, refer to the printed manual: Network Setup Troubleshooting. If the machine is no problem, then click Update 16 Note: The alphanumeric characters after Canon MG6100 series is the machine's Bonjour service name or MAC address. Installing The MG6120 Software Step 7 On the Canon IJ Network Tool screen, select MG6100 series in Printers, then...
Network Guide - Page 4

...your personal information to a third party. • If an error message appears or if you connect to the printed manual: Network Setup Troubleshooting. • Place the machine and computer ... security settings of disclosing data such as your system environment. For details, refer to your device's instruction manual or contact its manufacturer. • In an office setup, consult your ...
Network Guide - Page 11

... it again. Your MG6120 is correct, then touch the OK button. appears, touch the OK button, make sure that the network key is now connected to your network Note: • If Failed to connect to the printed manual: Network Setup Troubleshooting. 11 If a connection still cannot be established, refer to the access point...

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