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Canon PIXMA MG5520 Support Question

Canon PIXMA MG5520 Support Question

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Question posted by powdersprings on October 10th, 2014

How Can I Fix 'support Code B200' On My Canon Pixma Mg5520?

It says power off and try again. The error code 'B200' won't go away, and I cannot print anything. I've tried taking the cartidges out and placing them back in but nothing. Please help!

Current Answers

Answer #1: Posted by Odin on October 10th, 2014 4:15 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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Following are the explanation and resolution as provided by Canon:

A service error has occurred.

Resolution:

  1. Turn off the printer.
  2. Disconnect the power cable.
  3. Open the printer cover.
  4. Check for any orange protective tape or white polystyrene and remove if necessary.
  5. Check that there are no foreign objects in the printer (such as a paper clip) and remove if necessary.
  6. Close the cover.
  7. Reconnect and turn on.

If the above solution has not resolved your error, please contact your nearest Canon authorised service facility....

You can of course use any repair service you like. For one authorized by Canon, you can phone 800-828-4040.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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