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Canon PIXMA MG5220 Support Question

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Question posted by adeletgkri on January 17th, 2014

Canon Mg5220 Won't Identify Computer

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Answer #1: Posted by waelsaidani1 on January 18th, 2014 3:01 AM

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waelsaidani1

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Hello ensure that the printer's driver is properly installed, check the USB cable and the ports, if you are using wifi connections ensure that both printer and computer wifi are on.

Related Canon PIXMA MG5220 Manual Pages

Network Guide - Page 1

> Installing Your Multifunction to Your Network for the First Time PIXMA MG5220 Windows OS 1

Network Guide - Page 2

> Installing Your Multifunction to Your Network for the First Time PIXMA MG5220 Windows OS Preparing to Connect My Multifunction To My Network 3 Connecting Your MG5220 To Your Network 5 Installing The MG5220 Software 12 2

Network Guide - Page 12

Installing The MG5220 Software > Now that Canon software is connected to your MG5220 is attempting to access the network. If such a warning message appears, set the security software to install the driver and the included software. Before we ...

Network Guide - Page 15

Selecting Next will download and install the EasyWebPrint EX software. Easy-WebPrint EX is required to use this software. Internet Explorer 7 or later is Web print software. Installing The MG5220 Software Step 5 Select Use the printer on network, then click Next. > Step 6 Select Next or Skip. An Internet connection is required for installation. 15

Network Guide - Page 16

..., THE CONNECTION METHOD IS NOT CORRECTLY SELECTED IN 5. CLICK CANCEL AND START AGAIN FROM STEP 1, THEN BE SURE TO SELECT USE THE PRINTER ON NETWORK IN 5. 16 Installing The MG5220 Software Step 7 When the Printer Detection screen appears, click Next. > Step 8 When the Detected Printers List screen appears, select Canon MG5200 series, then click Next.

Network Guide (MAC) - Page 1

> Installing Your Multifunction to Your Network for the First Time PIXMA MG5220 Mac OS 1

Network Guide (MAC) - Page 2

> Installing Your Multifunction to Your Network for the First Time PIXMA MG5220 Mac OS Preparing to Connect My Multifunction To My Network 3 Connecting Your MG5220 To Your Network 5 Installing The MG5220 Software 12 2

Network Guide (MAC) - Page 12

... all running applications before installation. • If the firewall function of your network, we need to install the driver and the included software. Installing The MG5220 Software > Now that your MG5220 is connected to your security software is turned on, a warning message may appear that...

Network Guide (MAC) - Page 15

CLICK CANCEL AND START AGAIN FROM STEP 1, THEN BE SURE TO SELECT USE THE PRINTER ON NETWORK IN 5. 15 IMPORTANT IF THE PRINTER CONNECTION SCREEN APPEARS INSTEAD OF THE SCREEN ABOVE, THE CONNECTION METHOD IS NOT CORRECTLY SELECTED IN 5. Installing The MG5220 Software Step 5 Select Use the printer on network, then click Next. > Step 6 When the Printer Detection screen appears, click Next.

Network Guide (MAC) - Page 16

Installing The MG5220 Software Step 7 On the Canon IJ Network Tool screen, select MG5200 series in Printers, then click Next. > Step 8 When the Register Printer and Scanner screen appears, click Register Printer. Note: The alphanumeric characters after Canon MG5200 series is not detected, refer to the printed manual: Network Setup Troubleshooting. If the machine is the machine...

Network Guide (MAC) - Page 17

When the Printer List window appears, click Add. Note: It may take a minute or two before the printer appears in the list > Step 10 For OS X v. 10.4.11 only 1. Note: When the "You have no printers available". screen appears, click Add. 17 Installing The MG5220 Software Step 9 For OS X v. 10.6.x and 10.5.x only Select Canon MG5200 series canonijnetwork and click Add. Go to Step 11.

Network Guide (MAC) - Page 18

Make sure that Canon MG5200 series is added to the list of printers. 18 Click More Printers in the Printer Browser window. 4. Click More Printers in the Printer Browser window. Installing The MG5220 Software > Step 10 (continued) 2. Step 10 (continued) 3.

Network Installation Guide - Page 9

Installing The MG5220 Software Step 7 When the Printer Detection screen appears, click Next. > Step 8 When the Detected Printers List screen appears, select Canon MG5200 series, then click Next. IMPORTANT IF THE PRINTER CONNECTION SCREEN APPEARS INSTEAD OF THE SCREEN ABOVE, THE CONNECTION METHOD IS NOT CORRECTLY SELECTED IN 5. CLICK CANCEL AND START AGAIN FROM STEP 1, THEN...

Network Installation Guide (MAC) - Page 9

... is the machine's Bonjour service name or MAC address. If the machine is not detected, refer to the printed manual: Network Setup Troubleshooting. Installing The MG5220 Software Step 7 On the Canon IJ Network Tool screen, select MG5200 series in Printers, then click Next. > Step 8 When the Register Printer and Scanner screen appears, click Register...

Network Installation Guide (MAC) - Page 10

Note: When the "You have no printers available". screen appears, click Add. 10 Go to Step 11. When the Printer List window appears, click Add. Installing The MG5220 Software Step 9 For OS X v. 10.6.x and 10.5.x only Select Canon MG5200 series canonijnetwork and click Add. Note: It may take a minute or two before the printer appears in the list > Step 10 For OS X v. 10.4.11 only 1.

Network Installation Guide (MAC) - Page 11

Click More Printers in the Printer Browser window. Click More Printers in the Printer Browser window. 4. Make sure that Canon MG5200 series is added to the list of printers. 11 Installing The MG5220 Software > Step 10 (continued) 2. Step 10 (continued) 3.

Obtaining Network Key - Page 2

> Obtaining Your Network Key PIXMA MG5220 Windows OS Introduction 3 Download the Canon PIXMA Wireless Setup Assistant 4 Using the Canon PIXMA Wireless Setup Assistant 6 TroubleShooting 7 2

Obtaining Network Key - Page 4

In the example below the link is CanonAPChkTool_win210en.exe.* The link name may vary by Operating System 4 Download the Canon PIXMA Wireless Setup Assistant > Step One Go to the Drivers & Software link for the Canon PIXMA Wireless Setup Assistant (Windows). Choose your Operating System (OS) in the Select OS dropdown list Step Two In the Software section, click the link for the MG5220.

Obtaining Network Key (MAC) - Page 2

> Obtaining Your Network Key PIXMA MG5220 Mac OS Introduction 3 Download the Canon PIXMA Wireless Setup Assistant 4 Using the Canon PIXMA Wireless Setup Assistant 6 TroubleShooting 11 2

Obtaining Network Key (MAC) - Page 4

Download the Canon PIXMA Wireless Setup Assistant > Step One Go to the Drivers & Software link for the Canon PIXMA Wireless Setup Assistant (Macintosh). In the example below, the link name is CanonAPChkTool_osx100ben.dmg* The link name may vary 4 Choose Mac OS X in the Choose Operating System dropdown list Step Two In the Software section, click the link for the MG5220.