Canon MX870 Support Question
Canon MX870 Support Question
Find answers below for this question about Canon MX870.Need a Canon MX870 manual? We have 1 online manual for this item!
Question posted by pskrieger1 on April 19th, 2015
Canon Mx870 Won't Recognize Paper In Cassette
I copied several documents successfully, then all of a sudden I kept getting an error message that there was no paper in the cassette - reload and press OK. However, there was lots of paper in the cassette and every time I pressed OK I kept getting the same message.
Current Answers
Answer #1: Posted by Odin on April 19th, 2015 5:00 PM
Odin
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April 10th, 2010 Points: 41,236,680
Member since:
April 10th, 2010 Points: 41,236,680
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Related Canon MX870 Manual Pages
Network Setup Troubleshooting - Page 2
Find a description related to your network device (router, access point, etc.) or application software. Problems during Software ...access points with the same name exist. P.7
P.7 P.7
P.8
P.8 P.9 P.11 P.11
P.12
is Displayed
P.3
The device may encounter when setting up a network, and the possible causes and solutions.
Multiple access points are enabled. Network Setup Troubleshooting...
Network Setup Troubleshooting - Page 3
...follow Check 1, 2, 5 and 6 of the machine, press the Setup button, then using the { } [ ] and OK buttons, select Device settings > LAN settings > Confirm LAN settings > WLAN ...device.
• MAC address filtering A function to block access from unauthorized wireless devices by saving the MAC addresses of the access point, refer to "Wireless Setup Using Easy
Setup" in the printed manual: Getting...
Network Setup Troubleshooting - Page 4
is Displayed
Check
The message appears when no access point is Not Displayed (Detected)" on how to check the WEP key... • DHCP function
A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the access point. Access point was not detected.
Refer to the manual supplied with the
access point or contact its ...
Network Setup Troubleshooting - Page 5
... or
/
/
Wireless LAN Settings Directly on the Machine" on page 9.
is Displayed
Check
The message appears when no access point is correct, then press the OK button again. Set the access point to each network device.
is Displayed
Check
The message appears when multiple access points with the setup from
in "Entering the Access Point...
Network Setup Troubleshooting - Page 6
"WPA/WPA2 Enterprise" is Displayed
Check
The message appears when an IP address was not obtained automatically after selecting "WEP" ...manufacturer. Perform setup again by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the access point beforehand. Check 1 Make sure that , press the OK button, then proceed with the
access point or contact its manufacturer. ...
Network Setup Troubleshooting - Page 7
... Installation
The Machine is Displayed
Check
The message appears when an error occurs. Check 2 Is the machine connected to a network, perform setup again by following the procedures in "Wireless Setup" and onward or "Wired Setup" and onward in the printed manual: Getting Started. Set the network device to accept the IP address of the...
Network Setup Troubleshooting - Page 8
... status, press the Setup button, then using the { } [ ] and OK buttons, select Device settings ... device (router, access point, etc.) is Displayed
Check
The message ...Getting Started. Check 4 When obtaining an IP address automatically, make sure that you follow
Check 1, 2, 3, 4, 5 and 6 of "Connection Checklist" on
page 12, then click Back (A). Activate the DHCP function of the network device...
Network Setup Troubleshooting - Page 9
...the access point, refer to the manual supplied with the
network device or contact its manufacturer. Activate the DHCP function of the network device, then click Back (A). • For details on how to... the settings of the access point, refer to the manual supplied with the
network device or contact its manufacturer.
Other Troubleshooting Tips
Check 4 When obtaining an IP address automatically, make...
Network Setup Troubleshooting - Page 10
...Indicates a single space.
• To enter characters assigned to the same key successively (e.g., enter "N" then "O"), press the ] button (B) to move the cursor by one character to the right ...6
MNO
mno
7
7
PQRS
pqrs
8
8
TUV
tuv
9
9
WXYZ
wxyz
0
0
# - . SP
Each time you want to the target character using the [ or ] button, then enter characters.
• To delete a character...
Network Setup Troubleshooting - Page 11
... enabled, the Wi-Fi lamp lights blue.
4 Use the { or } button to select Other setup, then press the OK button.
5 Select Advanced setup, then press the OK button.
6 Select Directly enter the access point name, then press the OK button. • If you are case sensitive.
8 Make sure that of the access point on the machine...
Network Setup Troubleshooting - Page 12
... the screen.
10-A WEP
1 Select the WEP key number you want to . Selecting other key numbers will disable the connection between the machine and AirPort.
Press the COPY button.
10 Letters are case sensitive.
3 Make sure that the network key is correct, then press the OK button.
Network Setup Troubleshooting - Page 13
... following procedure.
1 Press the Setup button. 2 Select Device settings, then press the OK button. 3 Select LAN settings, then press the OK button. 4 Select Other settings, then press the OK button. 5 Select IPv4/IPv6 setting, then press the OK button. 6 Select IPv4, then press the OK button. 7 Select Yes, then press the OK button. 8 Select Manual setup, then press the OK button.
• Follow...
Network Setup Troubleshooting - Page 14
...OK buttons, select Device settings > LAN settings > WLAN active/inactive > Wireless LAN active to access the network.
Turn on ? A message may appear on . Check 5 Are the access point and machine installed in the printed manual: Getting...point.
12 Also, is the Wi-Fi lamp (A) lit blue? so that Canon software is attempting to enable wireless LAN.
• After enabling wireless LAN, ...
Network Setup Troubleshooting - Page 15
... manufacturer. Check 8 When using a wired connection, is wired LAN enabled? Perform setup by following the procedures in "Wired Setup" and onward in the printed manual: Getting Started. If the Ethernet cable is connected to the WAN side of the router, connect it properly. • For the connection procedure, refer to the...
Network Setup Troubleshooting - Page 16
QT5-2855-V01
XXXXXXXX
©CANON INC.2010
PRINTED IN XXXXXXXX
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