Canon MX310 Support Question
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Question posted by corsCOMP on March 6th, 2014
What Is Error 5100 On The Canon Printer Mx310
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Related Canon MX310 Manual Pages
MX310 series Quick Start Guide - Page 4
... products was compiled from publicly available information. and other countries.
As an ENERGY STAR® Partner, Canon Inc. All information regarding the accuracy thereof. No representation is a trademark of Microsoft Corporation.
Canon U.S.A., Inc. Canon PIXMA MX310 series Office All-In-One Quick Start Guide. Copyright This manual is a registered trademark of Microsoft Corporation...
MX310 series Quick Start Guide - Page 16
...Before Using the Machine
You may improve print quality.
Purchase paper by Model Number.
Paper is Canon specialty media. Reset the Paper Thickness Lever to the right. For details on the Paper Thickness...US by name.
*2 If the corners or edges of the User's Guide on handling paper. Printer Driver Setting Plain Paper
Envelope
High
HR-
80 sheets 50 sheets Left
- It may not be...
MX310 series Quick Start Guide - Page 18
... affixed with its various printers, see "Using Specialty Media" on a level surface. - z If you cut plain paper to 105 gsm (non-Canon genuine plain paper)
1....8 mm, or 2.13" x 3.39"
/ 54.0 x 86.0 mm (credit card-size) for use general copy paper or Canon's Super White Paper.
Put unused paper back into the package and keep them in portrait orientation (A). Standard sizes: A4, B5, A5...
MX310 series Quick Start Guide - Page 26
...with Windows
Note
Depending on the machine and load the paper in Select Printer, and click Preferences (or Properties).
5 Specify the required settings and ...Print on the application software's File menu. 4 Make sure that Canon XXX Printer (where
"XXX" is your machine's name) is only displayed when the on the printer driver functions, click Help or Instructions to the instruction manual of your...
MX310 series Quick Start Guide - Page 63
...that a FINE Cartridge is displayed on the LCD, see "An Error Message Is Displayed on the LCD" on page 60. z Make...of ink. z Increase the Print Quality setting in the printer driver settings. If the problem is not resolved after performing
... Routine Maintenance
When Printing Becomes Faint or Colors Are Incorrect
When printing becomes faint or colors are incorrect, the print head nozzles on ...
MX310 series Quick Start Guide - Page 71
The statuses of a Color and Black FINE Cartridges may have a new FINE Cartridge available. This message is displayed on the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh).
(A)
(A) Confirm ... this message not to have run out. See "CHECK INK U163" in "An Error Message Is Displayed on the LCD" on page 78 and take appropriate action.
Routine Maintenance...
MX310 series Quick Start Guide - Page 73
...printing is not installed, an error occurs and the machine cannot ...lift
the Scanning Unit (Printer Cover) with both hands, then pull the ...maintain optimal printing quality, we recommend the use of the Color FINE Cartridge or Black FINE Cartridge is specified.
For ...and leave it is turned on a FINE Cartridge. Canon recommends to maintain the machine's performance.
1 Make ...
MX310 series Quick Start Guide - Page 75
...gently close the Scanning Unit (Printer Cover). z When you start printing after the Scanning Unit (Printer Cover) is closed, see "An Error Message Is Displayed on the LCD...error message is still displayed after replacing the FINE Cartridge, Print Head Cleaning is misaligned, align the Print Head position. Do not perform any other operations until it clicks into the left slot ( B ) and the Color...
MX310 series Quick Start Guide - Page 82
... to select a PictBridge compliant print mode on the LCD, take the corresponding action described below.
Contact your Canon service representative. If the error is displayed on the device before connecting your device referring to contact your device, you are recommended to its instruction manual. The function for any malfunction or trouble caused by continuation of...
MX310 series Quick Start Guide - Page 83
... ERROR LOAD PAPER
PAPER JAMMED CANNOT SCAN FROM ADF
CHANGE PAPER TO CHECK DOCUMENT CLEAR DOC. [OK] STOP DOC CLR [STOP]
COVER IS OPEN DEVICE IN USE CANNOT TURN OFF DOCUMENT... the problem is performing an operation. You opened the Scanning Unit (Printer Cover) during an operation.
If the same error occurs, contact your Canon service representative. No document in the ADF, then press the OK ...
MX310 series Quick Start Guide - Page 86
....
Contact your desktop to start installation. Double-click the CD-ROM icon on your Canon service representative.
82
Troubleshooting In Windows XP, Click Start then My Computer.
If other...(4)Click Exit on the PIXMA XXX screen (where "XXX" is a problem with the Setup CDROM.
Cannot Install the MP Drivers
Cause
Unable to proceed beyond the Printer Connection screen, follow the ...
MX310 series Quick Start Guide - Page 94
... 89 to touch the components inside the machine, turn the machine off, open the Scanning Unit (Printer Cover) and remove it. If you turned off and turn it back on.
Do not load...credit card-sized paper jammed inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative. If you cannot remove the paper or the paper tears inside...
MX310 series Quick Start Guide - Page 96
....
(4)Close the Feeder Cover.
If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact your Canon service representative. z If documents remain in the ADF (Document Tray)." See "Original Document Requirements" on the LCD.
z When rescanning the document...
MX310 series Quick Start Guide - Page 97
z When rescanning the document after removing the document, contact your Canon service representative. Troubleshooting
93
If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after clearing the error, rescan it out.
Cause
Action
Document Jams in the ADF (Document If the document is...
MX310 series Quick Start Guide - Page 98
...-click the Canon XXX Printer icon, and select Properties. (4)Click the Ports tab to resolve the error, see "An Error Message Is Displayed on the LCD" on page 78. Replace the USB cable
and try printing again. The machine is lit orange, an error may not be a problem with the relay device. MP Drivers are using...
MX310 series Quick Start Guide - Page 99
... the computer, and try printing again.
If you are using a relay device such as a USB hub, disconnect it, connect the
machine directly to reinstall the MP Drivers.
Error No.: 1700/1710 Is Displayed
Cause
The ink absorber is displayed in Printer List.
(3)If your machine's name is lit green. Action
See "REQ...
MX310 series Quick Start Guide - Page 100
...See "UNSUPPORTED USB HUB" in "An Error Message Is Displayed on the LCD" on page 78.
Error Message On PictBridge Compliant Device
"Printer in "An Error Message Is Displayed on the LCD" on... on Canon-brand PictBridge compliant devices. For other troubles on your PictBridge compliant device. * To resume printing, you to clear them. Error Message Appears on a PictBridge Compliant Device
The...
MX310 series Quick Start Guide - Page 101
... PictBridge Compliant Device
"No ink"/ "Ink cassette error"
"Hardware Error" "Printer error"
Action
z The FINE Cartridge has or may have run out of the machine from the power supply. The machine's memory is not Follow the procedure described in Memory" on -screen manual. If the same error occurs, contact your Canon service representative. Check the error message on...
MX310 series Quick Start Guide - Page 110
... Update. We recommend that you keep your operating system or Internet Explorer version. Specifications are subject to Windows Vista, first uninstall software bundled with the Canon inkjet printer. Minimum System Requirements
Note
Conform to date with Windows Update. Browser
Internet Explorer 6.0-
Note: The on-screen manual may not be formatted as Mac OS...
MX310 series Easy Setup Instructions - Page 2
... click Easy Install.
Note Move the cursor over items to display explanations of Canon printers. The software installation screen may appear during the installation process. Screens may vary
... X v.10.2.7 or earlier
are using the Operation Panel on -screen manual.
m When the PIXMA Extended Survey Program screen appears, confirm the message. c Double-click the Setup icon. If you...
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