Canon MX310 Support Question
Canon MX310 Support Question
Find answers below for this question about Canon MX310 - PIXMA Color Inkjet.Need a Canon MX310 manual? We have 2 online manuals for this item!
Question posted by msdumcd on July 10th, 2014
How To Turn Off 'error 5100' On Canon Pixma Mx310
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Related Canon MX310 Manual Pages
MX310 series Quick Start Guide - Page 4
... any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are subject to your Canon PIXMA MX310 series Office All-In-One. Specifications are not intended to be, nor should they be understood to be an easy-to-use guide to change...
MX310 series Quick Start Guide - Page 5
... Operation Panel 2 Menu Items 4 Turning the Machine On and Off 6 Handling...Reports and Lists 57
Routine Maintenance 59 When Printing Becomes Faint or Colors Are Incorrect 59 Printing the Nozzle Check Pattern 60 Examining the ... Jams 90 Document Jams 91 Error Message Appears on the Computer Screen 94 Error Message Appears on a PictBridge Compliant Device 96 Scanning Problems 97 Problems ...
MX310 series Quick Start Guide - Page 6
...or faxing, or a print job in progress.
(13) Color button Starts color copying, scanning, or faxing.
2
Before Using the Machine ... (18) (17) (16) (15)
(14) (13)
(1) ON/OFF button / Power lamp Turns the machine on the machine, make sure the Document Cover is closed.
(2) COPY button Switches the machine to...flashes orange when an error, such as paper-out or ink-out, occurs.
(6) SCAN...
MX310 series Quick Start Guide - Page 10
... computer (or a compatible device). When the Power lamp stops flashing, the machine is displayed on the LCD, see "An Error Message Is Displayed on the...error message is turned off.
z The FINE Cartridges are installed.
Turning the Machine On and Off
Turn on the machine before printing.
„ Turning on the Machine
Before turning on your computer.
„ Turning off the Machine
1 To turn...
MX310 series Quick Start Guide - Page 26
... in Windows Vista™ operating system (hereafter referred to as "Windows Vista").
1 Turn on -screen manual.
Printing from Your Computer For details, refer to the instruction manual of...application software. 3 Select Print on the application software's File menu. 4 Make sure that Canon XXX Printer (where
"XXX" is only displayed when the on your application program, operations may...
MX310 series Quick Start Guide - Page 30
... Directly from the machine.
Note
Depending on manually.
(3) Set up the PictBridge compliant device for direct printing. The device turns on page 27. will appear on the LCD of the device when the machine is turned off.
(2) Connect the PictBridge compliant device to the machine. You can make settings using a USB cable recommended by the manufacturer...
MX310 series Quick Start Guide - Page 71
...status of each FINE Cartridge on the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh).
(A)
(A) Confirm whether any symbols are displayed... "CHECK INK U163" in "An Error Message Is Displayed on the LCD" on page 78 and take appropriate ... fax mode (the received fax is stored in "FAX SETTINGS" of a Color and Black FINE Cartridges may have a new FINE Cartridge available.
Ink is ...
MX310 series Quick Start Guide - Page 73
...Color ink may be consumed even when printing a black-and-white document or when black-and white printing is not installed, an error occurs and the machine cannot print.
z Once you insert FINE Cartridges that the machine is turned...quality, use a FINE Cartridge within six months of specified Canon brand FINE Cartridges. Canon recommends to the left.
(A)
Routine Maintenance
69
The ...
MX310 series Quick Start Guide - Page 82
...machine.
If the error is not resolved, the FINE Cartridge may not be damaged.
Canon recommends to use new genuine Canon cartridges in ink absorber to turn on your Canon service representative as... the ink out condition. Replace the empty ink cartridge immediately after connecting the device to send data. SERVICE SOON
INCOMPATIBLE CAMERA
UNSUPPORTED USB HUB
Action
The FINE Cartridge...
MX310 series Quick Start Guide - Page 83
... the document page jammed in the ADF. z The machine's memory is not resolved, contact your Canon service representative. Troubleshooting
79 If the problem is full because it has received too many pages at... PRINTER SCANNER ERROR LOAD PAPER
PAPER JAMMED CANNOT SCAN FROM ADF
CHANGE PAPER TO CHECK DOCUMENT CLEAR DOC. [OK] STOP DOC CLR [STOP]
COVER IS OPEN DEVICE IN USE CANNOT TURN OFF DOCUMENT IN...
MX310 series Quick Start Guide - Page 86
...(2)Double-click the CD-ROM icon on the PIXMA XXX screen (where "XXX" is your machine's name),
then remove the CD-ROM. (5)Turn the machine off. (6)Restart your computer. (7)Make...application software running, including anti-virus
software. (8)Follow the procedure described in your Canon service representative.
82
Troubleshooting The drive letter of the setup program, MSETUP4.EXE. Installation ...
MX310 series Quick Start Guide - Page 94
... you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative.
90
Troubleshooting
If you are using the correct... paper jam error continues after removing the paper, contact your Canon service representative.
Reprint if necessary. If you cannot pull the paper out, turn the machine off and turn the machine ...
MX310 series Quick Start Guide - Page 97
Output Slot).
z When rescanning the document after removing the document, contact your Canon service representative. Cause
Action
Document Jams in the ADF (Document If the document is jammed in the Document .... If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after clearing the error, rescan it out. Troubleshooting
93
MX310 series Quick Start Guide - Page 98
... the relay device.
In Windows 2000, click Control Panel then Printers. (3)Right-click the Canon XXX Printer icon, and select Properties. (4)Click the Ports tab to resolve the error, see "An Error Message Is ...and try printing again.
While the Power lamp is flashing green, the machine is off, turn the machine on. Wait until the Power lamp stops flashing and remains lit green.
In...
MX310 series Quick Start Guide - Page 99
...full. SERVICE SOON" in Printer on page 78. If the Power lamp is off, turn the machine on page 78.
„ Error No.: 2001 Is Displayed
Cause
No response from connected digital camera or video camcorder. ... that the check box is not compatible with this machine. If you are using a relay device such as a USB hub, disconnect it, connect the
machine directly to add the machine. Action
See...
MX310 series Quick Start Guide - Page 100
... is set appropriate, then press the OK button on a PictBridge Compliant Device
The following are the possible errors that are using. The ink absorber is ready, the machine starts printing automatically. For errors on non-Canon PictBridge compliant devices, check the error message on the device, contact the manufacturer. Open the Paper Output Tray. For details, see...
MX310 series Quick Start Guide - Page 101
...Refer to your Canon service representative.
Refer to the Scanning Guide on . Error Message On PictBridge Compliant Device
"No ink"/ "Ink cassette error"
"Hardware Error" "Printer error"
Action
z ...the PictBridge compliant device, turn the power on -screen manual.
Then ask the sender to resolve the error. Check that the telephone line is connected correctly to turn off . ...
MX310 series Quick Start Guide - Page 115
... may affect the operation of devices that may be reconnected or the main power switch turned ON until the problem is ...„ Pre-Installation Requirements for MX310
Order Information
When ordering service from the telephone line cable, turn off the power and disconnect the...adopted by the ACTA. The digits represented by calling the Canon Customer Center.
„ Rights of the Telephone Company
If...
MX310 series Quick Start Guide - Page 122
... 73 protrusions inside the machine 76 roller 74
Copying 19
E
Error Message 78
F
Faxing preparing 30 receiving 47 sending 42
H
Handling... Your Computer
Macintosh 23 Windows 22 Printing Photographs Directly from a Compliant
Device 25 PictBridge print settings 27
R
Replacing a FINE Cartridge 66 ink...Turning off the Machine 6 Turning on the Machine 6 Index
A
Appendix 101
B
Before Using the Machine...
MX310 series Easy Setup Instructions - Page 2
...the software, disable all anti-virus programs and automatically
loading programs.
a Connect one end of Canon printers.
USB
→ To Computer
j When the Print Head Alignment Recommended screen appears, ...Install and follow the on your product. m When the PIXMA Extended Survey Program screen appears, confirm the message. USB
b Turn on -screen instructions.
Click OK. Note Move the ...
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