Canon MX310 Support Question
Canon MX310 Support Question
Find answers below for this question about Canon MX310 - PIXMA Color Inkjet.Need a Canon MX310 manual? We have 2 online manuals for this item!
Question posted by zoquiBens on September 18th, 2013
Canon Mx310 Won't Scan
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Related Canon MX310 Manual Pages
MX310 series Quick Start Guide - Page 4
.... and other countries. z "Windows Vista" is a registered trademark of Apple Inc., registered in the U.S. Canon U.S.A., Inc. As an ENERGY STAR® Partner, Canon Inc. with all rights reserved.
Trademarks z "Microsoft" is a trademark of Microsoft Corporation, registered in the U.S. Canon PIXMA MX310 series Office All-In-One Quick Start Guide.
Under the copyright laws, this...
MX310 series Quick Start Guide - Page 5
... Summary of Reports and Lists 57
Routine Maintenance 59 When Printing Becomes Faint or Colors Are Incorrect 59 Printing the Nozzle Check Pattern 60 Examining the Nozzle Check Pattern...Message Appears on the Computer Screen 94 Error Message Appears on a PictBridge Compliant Device 96 Scanning Problems 97 Problems Receiving Faxes 97 Problems Sending Faxes 99 Telephone Problems 100
Appendix ...
MX310 series Quick Start Guide - Page 6
....
(10) Redial/Pause button Redials the last number called using the Numeric buttons. In scan mode, the machine scans a document to your machine.
(8) LCD (Liquid Crystal Display) Displays messages, menu selections,...the machine, make sure the Document Cover is in progress.
(13) Color button Starts color copying, scanning, or faxing.
2
Before Using the Machine Before turning on and off.
MX310 series Quick Start Guide - Page 9
...page 32) ACTIVITY REPORT*1 TX SETTINGS*1 ECM TX PAUSE TIME AUTO REDIAL TX START SPEED COLOR TX TX REPORT DIAL TONE DETECT
RX SETTINGS*1 AUTO PRINT RX ECM RX FAX PRIORITY ...MEDIA TYPE (page 52) FAX Quality button SCAN CONTRAST (page 42) FAX RESOLUTION (page 43)
z SCAN mode
Menu button DEVICE SETTINGS MAINTENANCE
z Direct Printing mode
Menu button DEVICE SETTINGS MAINTENANCE
*1 For details, refer to ...
MX310 series Quick Start Guide - Page 46
... is sent automatically.
„ Before Sending Faxes
z Adjusting the Scan Contrast or the Image Quality (Fax Resolution)
z Adjusting the Scan Contrast
Contrast is as follows. See "Adjusting the Scan Contrast or the Image Quality (Fax Resolution)" on page 8. z Using the Platen Glass
(1) Press the Color or Black button. Sending Faxes
„ Flow of Sending...
MX310 series Quick Start Guide - Page 47
...] button to use coded speed dialing, see "Loading Original Documents" on the Platen Glass or the ADF.
You cannot scan double-sided documents from the ADF. Faxing
43 z Memory sending z Manual sending z Dialing the coded speed dial z ... the Coded Speed Dial" on page 45.
(2) Press the Color button for color sending, or the Black button for black & white sending.
The higher you send.
MX310 series Quick Start Guide - Page 48
...the instructions on the LCD. Automatic redialing is available only when the recipient's fax machine supports color faxing. z Sending Faxes after all pages of the telephone connected to the machine.
2 ...42.
3 Lift the handset of the document.
(6) Press the OK button. See "Adjusting the Scan Contrast or the Image Quality (Fax Resolution)" on the machine. (2) Load the original in all pages...
MX310 series Quick Start Guide - Page 71
...low. Ink is disabled.
z With the Computer Screen
You can confirm the status of a Color and Black FINE Cartridges may have a new FINE Cartridge available. BLK INK VOL UNKNOWN COL ... Ink may not be displayed.
This message is displayed on the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh).
(A)
(A) Confirm whether any symbols are displayed here.
See "CHECK INK...
MX310 series Quick Start Guide - Page 73
...due to some reasons such as clogging of specified Canon brand FINE Cartridges. Refilling ink is turned on a FINE Cartridge. Canon recommends to maintain the machine's performance.
1 Make...Color ink is specified. Important
Handling FINE Cartridges z Do not touch the electrical contacts or Print Head Nozzles on , lift
the Scanning Unit (Printer Cover) with both hands, then pull the Scanning...
MX310 series Quick Start Guide - Page 82
... compatible with the ink cartridge installed. Canon recommends to use new genuine Canon cartridges in progress and you are recommended to contact your device or select Play mode manually after the... also have to turn on the LCD, take the corresponding action described below. Open the Scanning Unit (Printer Cover) and install the appropriate FINE Cartridge. See "Replacing a FINE Cartridge"...
MX310 series Quick Start Guide - Page 83
...ERROR LOAD PAPER
PAPER JAMMED CANNOT SCAN FROM ADF
CHANGE PAPER TO CHECK DOCUMENT CLEAR DOC. [OK] STOP DOC CLR [STOP]
COVER IS OPEN DEVICE IN USE CANNOT TURN OFF ...A4, Letter or Legal and load paper of your Canon service representative. To continue scanning, operate on page 91.
See "Original Document Requirements" on your Canon service representative. z The machine's memory is performing ...
MX310 series Quick Start Guide - Page 94
...cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative.
90
Troubleshooting Note
z For details on how to touch the components inside the ... the machine correctly.
z When reloading the paper in step (1), all paper, close the Scanning Unit (Printer Cover), and turn it back on page 89 to confirm that you cannot ...
MX310 series Quick Start Guide - Page 96
... loading capacity.
z When rescanning the document after removing the document, contact your Canon service representative. Press the OK button so that the remaining document is automatically fed... document after pressing the Stop/Reset button during
scanning, "DOCUMENT IN ADF" appears on the media type, or your Canon service representative.
92
Troubleshooting Cause
Action
Document jams...
MX310 series Quick Start Guide - Page 100
...device. Close the Scanning Unit (Printer Cover) on the machine, and try printing again. Note
z This section describes errors that are using. The error messages and operations may vary depending on the device... is ready, the machine starts printing automatically. For errors on non-Canon PictBridge compliant devices, check the error message on the machine.
If this machine. Select Stop...
MX310 series Quick Start Guide - Page 101
...while, plug the power cord of the power cord, press the ON/OFF button to your Canon service representative.
Problems Receiving Faxes
„ Cannot Receive a Fax, Cannot Print a Fax
Cause... procedure described in your setup sheet to the Scanning Guide on the machine, and then reconnect the PictBridge compliant device to the External Device Jack.
There was an error during reception. ...
MX310 series Quick Start Guide - Page 107
... intensity (AE copy) 25% - 400% (1% unit)
Scanner driver Maximum scanning size Scanning resolution
Gradation (Input/Output)
Scan Specifications (Platen Glass)
TWAIN / WIA (Windows Vista and Windows XP only)...level Operating environment Storage environment Power supply Power consumption
External dimensions
Weight Canon FINE Cartridges
ADF capacity
General Specifications
4800 (horizontal)* x 1200 ...
MX310 series Quick Start Guide - Page 108
... speed
Scanning image processing Memory Fax resolution
Dialing
Telephone Networking
Fax Specifications
Public Switched Telephone Network (PSTN)
G3 / Super G3 (Mono & Color Fax)...Canon FAX Standard chart No.1 for others, both in standard mode or Canon FAX Standard chart No.1, standard mode.) Color: Approx. 1 minute/page at 33.6 Kbps, ECM-JPEG, transmitting from memory (Based on Canon COLOR...
MX310 series Quick Start Guide - Page 115
... all areas, the sum of RENs should contact their local authorized Canon Facsimile Service Dealer for the servicing of devices that has the format US:AAAEQ##TXXXX. A plug and jack ...used to a line, as possible. See installation instructions for information. Users in the U.S.A.
„ Pre-Installation Requirements for MX310...
MX310 series Quick Start Guide - Page 122
...from a Compliant
Device 25 PictBridge print settings 27
R
Replacing a FINE Cartridge 66 ink status information 66
Routine Maintenance 59
S
Safety Precautions 107 Scanning Images 24 Specialty... Media 11 Specifications 103
copy 103 fax 104 general 103 PictBridge 105 scan 103 telephone 104 System Requirements 106
T
...
MX310 series Easy Setup Instructions - Page 2
...Registration screen appears, click Next. See Step 1- m When the PIXMA Extended Survey Program screen appears, confirm the message.
Note If the... restarted automatically.
See Step 1-
For details, refer to "Scanning Images" in the User's Guide on-screen manual. •... now complete.
If this program regarding the use of Canon printers. Then turn the machine off then back on ...
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