Canon MX310 Support Question
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Question posted by alkj on July 3rd, 2014
Canon 310 Won't Scan
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Related Canon MX310 Manual Pages
MX310 series Quick Start Guide - Page 4
...174; guidelines for 5 years after production has stopped. and other countries.
Disclaimer Canon U.S.A., Inc. has reviewed this manual may not be , representation or warranties concerning ... As an ENERGY STAR® Partner, Canon Inc.
One Canon Plaza Lake Success, NY 11042 z "Windows Vista" is copyrighted by Canon U.S.A., Inc. Canon PIXMA MX310 series Office All-In-One Quick Start ...
MX310 series Quick Start Guide - Page 5
... Summary of Reports and Lists 57
Routine Maintenance 59 When Printing Becomes Faint or Colors Are Incorrect 59 Printing the Nozzle Check Pattern 60 Examining the Nozzle Check Pattern...Message Appears on the Computer Screen 94 Error Message Appears on a PictBridge Compliant Device 96 Scanning Problems 97 Problems Receiving Faxes 97 Problems Sending Faxes 99 Telephone Problems 100
Appendix ...
MX310 series Quick Start Guide - Page 6
...customize operation of copies, as well as paper-out or ink-out, occurs.
(6) SCAN button Switches the machine to scan mode. In scan mode, the machine scans a document to your machine.
(8) LCD (Liquid Crystal Display) Displays messages, menu ...Memory lamp Flashes when the telephone line is in progress.
(13) Color button Starts color copying, scanning, or faxing.
2
Before Using the Machine
MX310 series Quick Start Guide - Page 9
...page 32) ACTIVITY REPORT*1 TX SETTINGS*1 ECM TX PAUSE TIME AUTO REDIAL TX START SPEED COLOR TX TX REPORT DIAL TONE DETECT
RX SETTINGS*1 AUTO PRINT RX ECM RX FAX PRIORITY ...MEDIA TYPE (page 52) FAX Quality button SCAN CONTRAST (page 42) FAX RESOLUTION (page 43)
z SCAN mode
Menu button DEVICE SETTINGS MAINTENANCE
z Direct Printing mode
Menu button DEVICE SETTINGS MAINTENANCE
*1 For details, refer to ...
MX310 series Quick Start Guide - Page 28
... well as the resolution. See "Turning the Machine On and Off" on page 6.
3 Load the original document on page 8.
4 Press the SCAN button, then press the Color or Black button.
24
Scanning Images See "Handling the Original Document" on the Platen Glass or the ADF. See "Opening MP Navigator EX using the Operation...
MX310 series Quick Start Guide - Page 46
....
(1) Press the FAX button, then press the FAX Quality button. (2) Press the [ or ] button to send on the Platen Glass and press the Color or Black button.
(2) After scanning all pages of sending faxes is the degree of difference between bright and dark areas. Step 1
Load the original to select the contrast...
MX310 series Quick Start Guide - Page 48
... default.
Important
z With manual sending, you can receive automatically.
Important
Color sending is available only when the recipient's fax machine supports color faxing.
Note
For details on the types and conditions of the original are scanned. z Sending Faxes after all pages of document to scan, go to step (6).
(4) Press the same button as necessary...
MX310 series Quick Start Guide - Page 71
The statuses of a Color and Black FINE Cartridges may have a new FINE Cartridge available. Ink has run out. We... appropriate action. See "CHECK INK U162" in "FAX SETTINGS" of each FINE Cartridge on the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh).
(A)
(A) Confirm whether any symbols are displayed here.
z With the Computer Screen
You can set this ...
MX310 series Quick Start Guide - Page 73
... Nozzles z To maintain optimal printing quality, we recommend the use new FINE cartridges in the open.
Canon recommends to some reasons such as clogging of first use a FINE Cartridge within six months of the ... is not recommended. Color ink is turned on -screen manual. If you touch it out in order to when printing with both hands, then pull the Scanning Unit Support (A) down...
MX310 series Quick Start Guide - Page 82
... to the machine.
78
Troubleshooting
Open the Scanning Unit (Printer Cover) and install the appropriate FINE Cartridge. Contact your Canon service representative.
In such cases, disconnect and.... Then printing can continue printing. If a PictBridge compliant device is displayed on the device before connecting your Canon service representative as early as possible. (You will be ...
MX310 series Quick Start Guide - Page 83
...the sender and have him/her divide and resend them. If the same error occurs, contact your Canon service representative. Reload the paper correctly and press the OK button.
Load the document on the Platen...PRINTER SCANNER ERROR LOAD PAPER
PAPER JAMMED CANNOT SCAN FROM ADF
CHANGE PAPER TO CHECK DOCUMENT CLEAR DOC. [OK] STOP DOC CLR [STOP]
COVER IS OPEN DEVICE IN USE CANNOT TURN OFF DOCUMENT IN ADF...
MX310 series Quick Start Guide - Page 90
...the machine is dirty. Make sure that the paper you are using Photo Paper Pro or other Canon specialty paper.
z Check to clean the inside will wear the roller, so perform this procedure ...actual size of paper. For details, refer to become stained with high color saturation such as photographs or images in deep color, we recommend using is dirty. Printed Paper Curls or Has...
MX310 series Quick Start Guide - Page 94
... careful not to touch the components inside the machine, turn the machine off, open the Scanning Unit (Printer Cover) and remove it. If you turned off and turn it into the machine ...jammed inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative. The paper will be ejected automatically.
(2)Reload the paper in the machine, and ...
MX310 series Quick Start Guide - Page 96
... or too low.
Document jams in the ADF after pressing the Stop/Reset button during
scanning, "DOCUMENT IN ADF" appears on page 91.
(2)Open the Document Cover and pull ...it from the
first page. z When rescanning the document after removing the document, contact your Canon service representative.
Remove the document following the procedure below.
(1)Follow steps (1) to approximately half...
MX310 series Quick Start Guide - Page 100
..., load new paper, press the OK button on Canon-brand PictBridge compliant devices. z For the errors indicated on the PictBridge compliant device and their solution, also refer to resolve the error...on how to the instruction manual of selecting Continue on a PictBridge Compliant Device
The following are using.
Close the Scanning Unit (Printer Cover) on page 78. Load paper in the Rear...
MX310 series Quick Start Guide - Page 101
...machine and the PictBridge compliant device, turn on -screen manual.
Error Message On PictBridge Compliant Device
"No ink"/ "Ink...the power cord of the machine back in your Canon service representative.
An error requiring servicing may have occurred... off .
installed.
Other Scanning Troubles
Refer to reinstall the MP Drivers. Scanning Problems
ScanGear Won't Start
Cause...
MX310 series Quick Start Guide - Page 107
...level Operating environment Storage environment Power supply Power consumption
External dimensions
Weight Canon FINE Cartridges
ADF capacity
General Specifications
4800 (horizontal)* x 1200 ... intensity (AE copy) 25% - 400% (1% unit)
Scanner driver Maximum scanning size Scanning resolution
Gradation (Input/Output)
Scan Specifications (Platen Glass)
TWAIN / WIA (Windows Vista and Windows XP only)...
MX310 series Quick Start Guide - Page 108
... speed
Scanning image processing Memory Fax resolution
Dialing
Telephone Networking
Fax Specifications
Public Switched Telephone Network (PSTN)
G3 / Super G3 (Mono & Color Fax)...Canon FAX Standard chart No.1 for others, both in standard mode or Canon FAX Standard chart No.1, standard mode.) Color: Approx. 1 minute/page at 33.6 Kbps, ECM-JPEG, transmitting from memory (Based on Canon COLOR...
MX310 series Quick Start Guide - Page 122
... from a Compliant
Device 25 PictBridge print settings 27
R
Replacing a FINE Cartridge 66 ink status information 66
Routine Maintenance 59
S
Safety Precautions 107 Scanning Images 24 Specialty ...Media 11 Specifications 103
copy 103 fax 104 general 103 PictBridge 105 scan 103 telephone 104 System Requirements 106
T
...
MX310 series Easy Setup Instructions - Page 2
... if your product serial number, which is a registered trademark of Canon printers. i When the Setup Complete screen appears, click Next.
You..., which is located on again.
For details, refer to "Scanning Images" in again, or turn off then back on the ... your Mac and insert the Setup CD-ROM. m When the PIXMA Extended Survey Program screen appears, confirm the message.
g Read the...
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